{"activeVersionTag":"latest","latestAvailableVersionTag":"latest","collection":{"info":{"_postman_id":"ed118b71-79ac-4287-85ee-d8fdfd99d0b5","name":"BPCC SCIM-Compliant User Provisioning API (JA)","description":"# はじめに\n\nBright Pattern Contact Center（BPCC）のSCIM準拠ユーザープロビジョニングAPIは、System for Cross-domain Identity Management（SCIM）というオープン標準を実装しており、サードパーティ製システムを経由してBright Patternのクラウドコンタクトセンター環境におけるユーザープロビジョニングを簡素化します。SCIMは、IDプロバイダーと、ユーザーのID情報を必須とするサービスプロバイダーとの間で、ユーザーのIDデータをやり取りします。\n\nBPCC SCIM準拠ユーザープロビジョニングAPIを使用すると、以下の操作が可能になります：\n\n* 新規ユーザーを作成し、その一般的な（つまり、コンタクトセンター固有ではない）属性（名前、連絡先情報、写真など）を定義する\n* IDまたはユーザー名によるユーザー情報の取得\n* ユーザー名を含む一般的なユーザープロパティを更新する\n* 既存ユーザーの削除\n\n本ドキュメントでは、対応するREST APIメソッドについて、リクエストおよびレスポンスの例を交えて説明します。このAPIは、[Postman API 開発環境](https://www.getpostman.com/)に読み込んで、ご自身のアクセストークンを使用してAPIとやり取りすることができます。\n\nSCIMに関する完全な説明については、[RFC 7643](https://tools.ietf.org/html/rfc7643)および[RFC 7644](https://tools.ietf.org/html/rfc7644)をご参照ください。\n\n## 前提条件\n\nこのAPIを使用するには、以下のものが必要です：\n\n* 設定済みの[統合アカウント](https://help.brightpattern.com/latest:Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/SCIM/ja)\n* API 認証に使用するユーザーアカウント（以下の権限が必要です）：\n* [ユーザーの管理](https://help.brightpattern.com/latest:Contact-center-administrator-guide/UsersandTeams/Privileges/ja#Manage_users)\n* [すべてのチームの管理](https://help.brightpattern.com/latest:Contact-center-administrator-guide/UsersandTeams/Privileges/ja#Manage_all_teams)\n\n## メモ\n\n前提条件に加え、以下の点にご注意ください。\n\n#### チームの割り当て\n\nSCIM準拠のユーザープロビジョニング API を経由して作成されたユーザーは、[統合アカウント](https://help.brightpattern.com/latest:Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/SCIM/ja)で既定のチームとして指定されたチームに割り当てられます。\n\n#### 役割の割り当て\n\nユーザー役割はAPI経由で指定できます。役割が指定されていない場合、新しく作成されたユーザーには[「新しく作成されたユーザーにこの役割を割り当てる」](https://help.brightpattern.com/latest:Contact-center-administrator-guide/UsersandTeams/Roles/ja#Assign_this_role_to_newly_created_users)で定義されている役割が付与されます。\n\n#### ユーザー名の変更\n\nなお、ユーザー名を変更するには、サービスプロバイダーがお客様のコンタクトセンターに対してこの機能を許可している必要があります。詳細については、『_コンタクトセンター管理者ガイド_』の[「ユーザー」](https://help.brightpattern.com/latest:Contact-center-administrator-guide/UsersandTeams/Users/ja)セクションをご参照ください。\n\n#### パスワード\n\n新しく作成されたユーザーのパスワードの設定は任意です。たとえば、コンタクトセンターのユーザーがシングルサインオン（SSO）経由でログインする場合などには、パスワードを空にすることも可能です。パスワードが指定されていない場合は、自動的に生成されます。パスワードが指定されている場合は、サービスプロバイダーが定義するパスワードの複雑性に関する要件をすべて満たす必要があります。\n\n#### ソフトフォン\n\n新しく作成されたユーザーアカウントには、通常通り、自動的に割り当てられた、または作成されたソフトフォン番号が付与されます。\n\n#### Microsoft Azure\n\nBPCCのSCIM準拠ユーザープロビジョニングAPIは、Microsoft Azureで使用されているSCIMスキーマと互換性があります。","schema":"https://schema.getpostman.com/json/collection/v2.0.0/collection.json","isPublicCollection":false,"owner":"58450950","team":263630,"collectionId":"ed118b71-79ac-4287-85ee-d8fdfd99d0b5","publishedId":"2sBYB4Lmps","public":true,"publicUrl":"https://documenter-api.postman.tech/view/58450950/2sBYB4Lmps","privateUrl":"https://go.postman.co/documentation/58450950-ed118b71-79ac-4287-85ee-d8fdfd99d0b5","customColor":{"right-sidebar":"303030","top-bar":"FFFFFF","highlight":"FF6C37"},"documentationLayout":"classic-double-column","customisation":{"appearance":{"themes":[{"name":"light","colors":{"right-sidebar":"303030","top-bar":"FFFFFF","highlight":"FF6C37"},"logo":null},{"name":"dark","colors":{"right-sidebar":"303030","top-bar":"212121","highlight":"FF6C37"},"logo":null}],"default":"light"}},"version":"8.12.8","publishDate":"2026-09-29T10:20:41.000Z","activeVersionTag":"latest","documentationTheme":"light","metaTags":{},"logos":{"logoLight":null,"logoDark":null}},"statusCode":200},"environments":[],"user":{"authenticated":false,"permissions":{"publish":false}},"run":{"button":{"js":"https://run.pstmn.io/button.js","css":"https://run.pstmn.io/button.css"}},"web":"https://www.getpostman.com/","team":{"logo":"https://res.cloudinary.com/postman/image/upload/t_team_logo_pubdoc/v1/team/548ccf0870037d7d48b6f450bf81fdffe296fe66a78fbf9e364d901796057123","favicon":"https://res.cloudinary.com/postman/image/upload/v1564790818/team/iomnrli2noloyuyialz3.ico"},"isEnvFetchError":false,"languages":"[{\"key\":\"csharp\",\"label\":\"C#\",\"variant\":\"HttpClient\"},{\"key\":\"csharp\",\"label\":\"C#\",\"variant\":\"RestSharp\"},{\"key\":\"curl\",\"label\":\"cURL\",\"variant\":\"cURL\"},{\"key\":\"dart\",\"label\":\"Dart\",\"variant\":\"http\"},{\"key\":\"go\",\"label\":\"Go\",\"variant\":\"Native\"},{\"key\":\"http\",\"label\":\"HTTP\",\"variant\":\"HTTP\"},{\"key\":\"java\",\"label\":\"Java\",\"variant\":\"OkHttp\"},{\"key\":\"java\",\"label\":\"Java\",\"variant\":\"Unirest\"},{\"key\":\"javascript\",\"label\":\"JavaScript\",\"variant\":\"Fetch\"},{\"key\":\"javascript\",\"label\":\"JavaScript\",\"variant\":\"jQuery\"},{\"key\":\"javascript\",\"label\":\"JavaScript\",\"variant\":\"XHR\"},{\"key\":\"c\",\"label\":\"C\",\"variant\":\"libcurl\"},{\"key\":\"nodejs\",\"label\":\"NodeJs\",\"variant\":\"Axios\"},{\"key\":\"nodejs\",\"label\":\"NodeJs\",\"variant\":\"Native\"},{\"key\":\"nodejs\",\"label\":\"NodeJs\",\"variant\":\"Request\"},{\"key\":\"nodejs\",\"label\":\"NodeJs\",\"variant\":\"Unirest\"},{\"key\":\"objective-c\",\"label\":\"Objective-C\",\"variant\":\"NSURLSession\"},{\"key\":\"ocaml\",\"label\":\"OCaml\",\"variant\":\"Cohttp\"},{\"key\":\"php\",\"label\":\"PHP\",\"variant\":\"cURL\"},{\"key\":\"php\",\"label\":\"PHP\",\"variant\":\"Guzzle\"},{\"key\":\"php\",\"label\":\"PHP\",\"variant\":\"HTTP_Request2\"},{\"key\":\"php\",\"label\":\"PHP\",\"variant\":\"pecl_http\"},{\"key\":\"powershell\",\"label\":\"PowerShell\",\"variant\":\"RestMethod\"},{\"key\":\"python\",\"label\":\"Python\",\"variant\":\"http.client\"},{\"key\":\"python\",\"label\":\"Python\",\"variant\":\"Requests\"},{\"key\":\"r\",\"label\":\"R\",\"variant\":\"httr\"},{\"key\":\"r\",\"label\":\"R\",\"variant\":\"RCurl\"},{\"key\":\"ruby\",\"label\":\"Ruby\",\"variant\":\"Net::HTTP\"},{\"key\":\"shell\",\"label\":\"Shell\",\"variant\":\"Httpie\"},{\"key\":\"shell\",\"label\":\"Shell\",\"variant\":\"wget\"},{\"key\":\"swift\",\"label\":\"Swift\",\"variant\":\"URLSession\"}]","languageSettings":[{"key":"csharp","label":"C#","variant":"HttpClient"},{"key":"csharp","label":"C#","variant":"RestSharp"},{"key":"curl","label":"cURL","variant":"cURL"},{"key":"dart","label":"Dart","variant":"http"},{"key":"go","label":"Go","variant":"Native"},{"key":"http","label":"HTTP","variant":"HTTP"},{"key":"java","label":"Java","variant":"OkHttp"},{"key":"java","label":"Java","variant":"Unirest"},{"key":"javascript","label":"JavaScript","variant":"Fetch"},{"key":"javascript","label":"JavaScript","variant":"jQuery"},{"key":"javascript","label":"JavaScript","variant":"XHR"},{"key":"c","label":"C","variant":"libcurl"},{"key":"nodejs","label":"NodeJs","variant":"Axios"},{"key":"nodejs","label":"NodeJs","variant":"Native"},{"key":"nodejs","label":"NodeJs","variant":"Request"},{"key":"nodejs","label":"NodeJs","variant":"Unirest"},{"key":"objective-c","label":"Objective-C","variant":"NSURLSession"},{"key":"ocaml","label":"OCaml","variant":"Cohttp"},{"key":"php","label":"PHP","variant":"cURL"},{"key":"php","label":"PHP","variant":"Guzzle"},{"key":"php","label":"PHP","variant":"HTTP_Request2"},{"key":"php","label":"PHP","variant":"pecl_http"},{"key":"powershell","label":"PowerShell","variant":"RestMethod"},{"key":"python","label":"Python","variant":"http.client"},{"key":"python","label":"Python","variant":"Requests"},{"key":"r","label":"R","variant":"httr"},{"key":"r","label":"R","variant":"RCurl"},{"key":"ruby","label":"Ruby","variant":"Net::HTTP"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