{"activeVersionTag":"latest","latestAvailableVersionTag":"latest","collection":{"info":{"_postman_id":"ef77b579-e1a2-406f-9051-daff322fdee6","name":"🚀 Plasgos CRM API Documentation","description":"> Koleksi Postman untuk integrasi dengan Plasgos CRM API, mencakup endpoint WhatsApp API reguler, WABA Official, dan webhook user. \n  \n\n## Ringkasan\n\nCollection ini berisi request siap pakai untuk dua environment:\n\n- Production: `https://wa-client.plasgos.co.id`\n    \n- Sandbox: `https://api-crm.sandbox.plasgos.co.id`\n    \n\nSemua endpoint API integration menggunakan header signature dan timestamp.\n\n## Authentication\n\nSemua endpoint API integration di collection ini menggunakan header berikut:\n\n``` txt\nx-api-key: YOUR_API_KEY\nx-timestamp: UNIX_TIMESTAMP\nx-signature: GENERATED_SIGNATURE\n\n ```\n\nFormat signature yang dipakai server saat ini adalah:\n\n``` txt\nsignature = HMAC_SHA256(secret_key, api_key + ':' + timestamp)\n\n ```\n\nCatatan:\n\n- Signature harus dalam format lowercase hex.\n    \n- Timestamp menggunakan Unix timestamp dalam satuan detik.\n    \n- Timestamp berlaku maksimal 5 menit.\n    \n- Collection ini belum mengenerate signature otomatis. Nilai `TIMESTAMP` dan `SIGNATURE` pada request perlu Anda isi sendiri atau dibuat lewat script eksternal.\n    \n\n## Webhook Notifications\n\nWebhook publik untuk consumer API sengaja disederhanakan menjadi dua event yang paling dibutuhkan untuk integrasi pengiriman template dan broadcast. Semua request webhook dari server kami menyertakan header keamanan `x-hub-token` yang berisi token verifikasi Anda.\n\n### Daftar Event Publik\n\n- `message.received`: Event pesan masuk dari customer ke conversation user.\n    \n- `message.statuses`: Event perubahan status pesan outbound, misalnya `sent`, `delivered`, atau `read`.\n    \n\n### Struktur Payload Umum\n\n``` json\n{\n  \"event\": \"message.received\",\n  \"event_name\": \"message.received\",\n  \"event_version\": 1052,\n  \"event_at\": \"2026-04-08T10:32:15.000Z\",\n  \"timestamp\": 1775644335,\n  \"source\": \"crm_chatroom\",\n  \"channel\": \"whatsapp\",\n  \"provider\": \"official\",\n  \"user\": {\n    \"id\": 42\n  },\n  \"account\": {\n    \"phone_number_id\": \"123456789012345\"\n  },\n  \"conversation\": {\n    \"conversation_id\": \"conv_01HRCHATROOMABC\",\n    \"phone_number_id\": \"123456789012345\",\n    \"conversation_status\": \"open\"\n  },\n  \"message\": {\n    \"id\": \"wamid.HBgLN...\",\n    \"type\": \"text\",\n    \"direction\": \"inbound\",\n    \"status\": \"unread\",\n    \"content\": {\n      \"type\": \"text\",\n      \"text\": \"Halo admin, saya mau tanya produk\"\n    }\n  },\n  \"statuses\": null,\n  \"recipient\": null,\n  \"meta\": {\n    \"room\": \"socketio:user:chat_room:123456789012345\",\n    \"emitted_via\": \"socket_and_webhook\",\n    \"source_event\": \"chat_room:new_message\"\n  },\n  \"data\": {\n    \"conversation\": {},\n    \"message\": {}\n  }\n}\n\n ```\n\n## Struktur Folder\n\n### 1\\. Account\n\nDipakai untuk endpoint WhatsApp API reguler yang berkaitan dengan account.\n\n### 2\\. WA Message\n\nDipakai untuk endpoint WhatsApp API reguler pengiriman dan histori pesan.\n\n### 3\\. Contacts\n\nDipakai untuk mengambil daftar kontak user yang tersimpan di sistem Plasgos CRM melalui public API integration.\n\n### 4\\. WABA Official\n\nDipakai untuk integrasi WhatsApp Business API Official.\n\n### 5\\. Webhook\n\nBerisi contoh payload event webhook dalam format custom method `VIEW` agar mudah direview di Postman.\n\n## Variable yang Dipakai di Collection\n\nVariable yang relevan untuk collection ini:\n\n- `YOUR_API_KEY`\n    \n- `TIMESTAMP`\n    \n- `SIGNATURE`\n    \n- `ACCOUNT_ID`\n    \n- `MESSAGE_ID`\n    \n- `OFFICIAL_ACCOUNT_ID`\n    \n- `OFFICIAL_PHONE_NUMBER_ID`\n    \n- `OFFICIAL_TEMPLATE_ID`\n    \n- `OFFICIAL_TEMPLATE_NAME`\n    \n- `OFFICIAL_TEMPLATE_CATEGORY`\n    \n- `OFFICIAL_BROADCAST_REQUEST_ID`\n    \n- `OFFICIAL_BROADCAST_ID`\n    \n- `TARGET_PHONE_NUMBER`\n    \n\n## Status Code yang Sering Dipakai\n\n- `200`: request berhasil\n    \n- `201`: broadcast berhasil dibuat\n    \n- `400`: bad request\n    \n- `401`: header auth belum lengkap\n    \n- `403`: API key, signature, atau permission tidak valid\n    \n- `404`: resource tidak ditemukan\n    \n- `408`: timestamp expired\n    \n- `422`: validasi request gagal\n    \n- `429`: kuota harian broadcast integration terlampaui\n    \n- `500`: internal server error\n    \n\n## Catatan Update\n\nDokumentasi collection ini diperbarui pada 8 April 2026 untuk menyederhanakan webhook publik menjadi dua event consumer-friendly: `message.received` dan `message.statuses`.","schema":"https://schema.getpostman.com/json/collection/v2.0.0/collection.json","isPublicCollection":false,"owner":"40349852","team":6327238,"collectionId":"ef77b579-e1a2-406f-9051-daff322fdee6","publishedId":"2sBXqMHJoc","public":true,"publicUrl":"https://documenter-api.postman.tech/view/40349852/2sBXqMHJoc","privateUrl":"https://go.postman.co/documentation/40349852-ef77b579-e1a2-406f-9051-daff322fdee6","customColor":{"top-bar":"FFFFFF","right-sidebar":"303030","highlight":"FF6C37"},"documentationLayout":"classic-double-column","customisation":{"metaTags":[{"name":"description","value":"Koleksi Postman untuk integrasi dengan Plasgos CRM API, mencakup endpoint WhatsApp API reguler, WABA Official, dan webhook user. 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