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The integration involves using various APIs provided by the VAC Team to enable seamless communication and data exchange.\n\n**The Operations:**\n\n- dial - Manual Dial\n- BTxer - Blind Transfer\n- ATxer - Attended Transfer\n- Grab - Grab the Customer\n- Leave2Way - Leave 3 Way Call\n- HangupTxer - Disconnect the 3rd Line Call\n- Hangup Both - Disconnect the Conference Call\n- logRequest - getting Call log of the number\n- addLead - Auto Dial add number from webforms.\n    \n\n**Integration Steps:**\n\n- Obtain the API endpoints and parameters from both the VAC Team\n- Ensure that the parameters are correctly passed in the API calls for seamless integration.\n- Test the integration thoroughly to verify functionality and data exchange between the applications.\n- Monitor and troubleshoot any issues that may arise during integration to ensure smooth operation.\n    \n\nBy following these steps, you can successfully integrate your 3rd Party Application with the VAC Dialer/Customer Care system, enabling enhanced communication capabilities and streamlined call management.\n\n**VAC DIaler Web Hooks:**\n\nOperations:\n\n1. Call Popup Webhook\n2. Call Starting Event Webhook\n3. Call Ending Event Webhook\n    \n\n**1\\. Call Popup Webhook:**\n\n**a. API Provided:** 3rd Party Application will provide the API endpoint.  \n**b. Method:** GET or POST  \n**c. Params**  \n**i.** \\`phone_number\\`: Customer's phone number (can be named differently as per API)  \n**ii. Example URL:** Any URL provided by the 3rd Party API\n\n**2\\. Call Start Event Webhook:**\n\n**a. API Provided:** 3rd Party Application will provide the API endpoint.  \n**b. Method:** GET or POST  \n**c. Params:**  \n**i.** \\`phone_number\\`: Customer's phone number  \n**ii.** \\`agent\\`: Agent ID  \n**iii.** \\`start_time\\`: Timestamp of call start  \n**iv.** \\`campaign_name\\`: Name of the campaign  \n**v.** Additional params as required by the 3rd Party Application  \n**d. Example URL:** Any URL provided by the 3rd Party API.\n\n**3\\. Call End Event Webhook:**\n\n**a. API Provided:** 3rd Party Application will provide the API endpoint.  \n**b. Method:** GET or POST  \n**c. Params:**  \ni. \\`phone_number\\`: Customer's phone number  \nii. \\`agent\\`: Agent ID  \niii. \\`start_time\\`: Timestamp of call start  \niv. \\`campaign_name\\`: Name of the campaign  \nv. \\`duration\\`: Duration of the call  \nvi. \\`status\\`: Call status (e.g., completed, missed)  \nvii. \\`recording_url\\`: URL of the call recording  \nviii. Additional params as required by the 3rd Party Application  \n**d. Example URL:** Any URL provided by the 3rd Party 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