Current Version: General (Usable Public API)
\nVersion list:
\nBase Url of omnichannel qiscus chat. Fill the {{BaseUrl}} variable on env in postman or just write or replace the current base url to omnichannel production url: https://omnichannel.qiscus.com/
\n","event":[{"listen":"prerequest","script":{"id":"8f8ae598-d93b-47d8-8ef8-4798650aaa9e","type":"text/javascript","exec":[""]}},{"listen":"test","script":{"id":"7a49bf3b-b475-44f7-9356-a7f75ee85903","type":"text/javascript","exec":[""]}}],"_postman_id":"8b058465-ff9a-40a1-bd53-862d22aaca41"},{"name":"Auth","item":[{"name":"Login Admin","event":[{"listen":"test","script":{"id":"ff28bd1b-f87e-47c0-8bb7-1d75f5015fc8","exec":["var jsonData = JSON.parse(responseBody)","pm.environment.set(\"AdminToken\", jsonData.data.user.authentication_token);","pm.environment.set(\"AppCode\", jsonData.data.details.app.app_code);"],"type":"text/javascript","packages":{},"requests":{}}}],"id":"f86b9ef0-e401-4c21-b9ef-ccbe54461f6b","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"formdata","formdata":[{"key":"email","value":"{{AdminEmail}}","type":"text"},{"key":"password","value":"{{AdminPassword}}","type":"text"}]},"url":"{{BaseUrl}}/api/v1/auth","description":"An endpoint to authenticate admin access, you can save user.authentication_token to use the other qismo endpoints.
\nOn the otherside, you can also use details.sdk_user object to connect with qiscus sdk client. For example if you want to load all your ongoing conversations you should use Qiscus SDK loadConversations functionality, for more information to authenticate with qiscus-sdk, plase check our sdk documentation.
\n","urlObject":{"path":["api","v1","auth"],"host":["{{BaseUrl}}"],"query":[],"variable":[]}},"response":[{"id":"63f84757-2b9a-4310-b62e-5be8d4b4146f","name":"200 OK","originalRequest":{"method":"POST","header":[],"body":{"mode":"formdata","formdata":[{"key":"email","value":"{{AdminEmail}}","type":"text"},{"key":"password","value":"{{AdminPassword}}","type":"text"}]},"url":"{{BaseUrl}}/api/v1/auth"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Wed, 18 Dec 2024 06:25:46 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"Cache-Control","value":"no-cache, private"},{"key":"strict-transport-security","value":"max-age=31536000; includeSubDomains"},{"key":"x-xss-protection","value":"1; 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\"bot_webhook_url\": null,\n \"is_bot_enabled\": false,\n \"is_allocate_agent_webhook_enabled\": false,\n \"allocate_agent_webhook_url\": null,\n \"mark_as_resolved_webhook_url\": null,\n \"is_mark_as_resolved_webhook_enabled\": false,\n \"is_active\": true,\n \"is_sessional\": true,\n \"is_agent_allocation_enabled\": false,\n \"is_agent_takeover_enabled\": true,\n \"use_latest\": false,\n \"is_bulk_assignment_enabled\": false\n }\n },\n \"details\": {\n \"is_integrated\": true,\n \"sdk_user\": {\n \"id\": 2*****5,\n \"token\": \"*****\",\n \"email\": \"*****@qismo.com\",\n \"display_name\": \"Tech Wrt Corp.\",\n \"avatar_url\": \"https://*****.cloudfront.net/xxx-prod/image/upload/*****/image.png\",\n \"extras\": {\n \"type\": \"agent\",\n \"user_bubble_color\": null\n }\n },\n \"app\": {\n \"app_code\": \"*****\",\n \"secret_key\": \"*****\",\n \"name\": \"Tech Wrt Crop.\",\n \"bot_webhook_url\": null,\n \"is_bot_enabled\": false,\n \"is_allocate_agent_webhook_enabled\": false,\n \"allocate_agent_webhook_url\": null,\n \"mark_as_resolved_webhook_url\": null,\n \"is_mark_as_resolved_webhook_enabled\": false,\n \"is_active\": true,\n \"is_sessional\": true,\n \"is_agent_allocation_enabled\": false,\n \"is_agent_takeover_enabled\": true,\n \"use_latest\": false,\n \"is_bulk_assignment_enabled\": false\n }\n },\n \"long_lived_token\": \"*****\",\n \"user_configs\": {\n \"notifagentjoining\": null,\n \"is_notifagentjoining_enabled\": true,\n \"notifmessagecoming\": null,\n \"is_notifmessagecoming_enabled\": false\n },\n \"use_2fa\": false,\n \"need_setup_otp\": false\n }\n}"},{"id":"1bc83011-81ab-4ce5-94e2-abcf881e0d64","name":"500 Internal Server Error","originalRequest":{"method":"POST","header":[],"body":{"mode":"formdata","formdata":[{"key":"email","value":"{{AdminEmail}}","type":"text"},{"key":"password","value":"{{AdminPassword}}","type":"text"}]},"url":"{{BaseUrl}}/api/v1/auth"},"status":"Internal Server 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For the information please check our documentation
\n{\n \"data\": {\n \"identity_token\": \"eyJ0eXAiOiJxxxxx\",\n \"qismo_key\": \"muxxxxx\"\n }\n}\n\nrequired
\n","type":"text"}]},"url":"{{BaseUrl}}/api/v2/auth/revoke_token","urlObject":{"path":["api","v2","auth","revoke_token"],"host":["{{BaseUrl}}"],"query":[],"variable":[]}},"response":[{"id":"bcfec041-a6f2-4b9e-8f3b-96446b13852f","name":"200 OK","originalRequest":{"method":"POST","header":[{"key":"Qiscus-App-id","value":"{{AppCode}}","type":"text"},{"key":"Authorization","value":"{{user.long_lived_token}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"token","value":"","description":"required","type":"text"}]},"url":"{{BaseUrl}}/api/v2/auth/revoke_token"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 09 Dec 2022 07:56:40 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"24"},{"key":"Connection","value":"keep-alive"},{"key":"access-control-allow-methods","value":"POST, HEAD, GET, OPTIONS, DELETE, PUT, PATCH"},{"key":"access-control-allow-origin","value":"*"},{"key":"cache-control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"Fy8Q7cvkxxxxxxxxxxWi"},{"key":"Strict-Transport-Security","value":"max-age=63072000; 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charset=utf-8"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"Cache-Control","value":"max-age=0, private, must-revalidate"},{"key":"Cache-Control","value":"no-store, no-cache, must-revalidate, max-age=0"},{"key":"x-request-id","value":"GBP_QGrI0jLdIlYXrpDy"},{"key":"strict-transport-security","value":"max-age=63072000; includeSubDomains; preload"},{"key":"x-content-type-options","value":"nosniff"},{"key":"x-xss-protection","value":"1; mode=block"},{"key":"permissions-policy","value":"geolocation=(),fullscreen=(self)"},{"key":"cf-cache-status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=SRMbqm%2B%2BP2pDHQQEcW5%2BlqLTD24Jvm%2Bt9xDS4SHO0ruBoSVKLiyeimYuy%2Fy1rf%2FHrbsXBdzVp5Npo2hit9ovDzgO7kIULxDmJHiQtnGw6MlS5fOdHNpqITP6v9dsbpbheaD8on7LOB0%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"8f6d80fedb208319-SIN"},{"key":"Content-Encoding","value":"br"},{"key":"server-timing","value":"cfL4;desc=\"?proto=TCP&rtt=29218&min_rtt=29110&rtt_var=11133&sent=4&recv=5&lost=0&retrans=0&sent_bytes=2806&recv_bytes=939&delivery_rate=140107&cwnd=247&unsent_bytes=0&cid=02e5980ffd6ba1bb&ts=75&x=0\""}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"auth\": [\n {\n \"expired_at\": \"2024-12-24T11:25:47Z\",\n \"token\": \"*****\"\n }\n ]\n },\n \"meta\": {\n \"limit\": 20,\n \"page\": 1,\n \"total\": 1,\n \"total_page\": 1\n },\n \"status\": 200\n}"},{"id":"61837446-cfb0-402a-a869-0fa6f871b101","name":"401 Unauthorized","originalRequest":{"method":"GET","header":[{"key":"Qiscus-App-id","value":"{{AppCode}}","type":"text"},{"key":"Authorization","value":"{{user.long_lived_token}}","type":"text"}],"url":"{{BaseUrl}}/api/v2/auth/active_sessions"},"status":"Unauthorized","code":401,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Mon, 12 Dec 2022 08:00:49 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"39"},{"key":"Connection","value":"keep-alive"},{"key":"access-control-allow-methods","value":"POST, HEAD, GET, OPTIONS, DELETE, PUT, PATCH"},{"key":"access-control-allow-origin","value":"*"},{"key":"cache-control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"Fy_85xxxxxxxxxxxxqTS"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v3?s=MdO5JbNMxxxxxxxxxxxxxxxbTpmo%2BUKa1j2XIVoCFqRLXBTpgEhfUslogX3YQxtoK91FgB48bbXsSkI4QHEZA8xxxxxxxxxxxxxxxxKZ%2BGlVekSIZVdLy%2FJTlz81n3gc1MqEdqimXdmmS\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"7784xxxxxxxxxxx03-IAD"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": \"invalid token\",\n \"status\": 401\n}"}],"_postman_id":"c9582321-74c5-47f4-997c-4682c08821d9"}],"id":"76857345-6d32-4dcc-9626-6fdbc13caab0","_postman_id":"76857345-6d32-4dcc-9626-6fdbc13caab0","description":""},{"name":"Accessibility","item":[],"id":"59655d40-78d6-4b70-9292-5af2c7532106","description":"You might occasionally find the accessiblity information on every api request in this docs. This information tell you what authentication type you can use.
There are two types of authentication used by Omnichannel, REST Token and Short lived Token.
\nThe REST Token is used to authenticate server to server using the app code and secret key. Here is the REST token implementation:
\n![](\"https://res.cloudinary.com/developerhub/image/upload/v1600688795/52240/dfj6ukdyo7ptxcaxybkr.png\")
\n\n{\n \"Qiscus-App-Id\": \"YOUR-APP-ID\",\n \"Qiscus-Secret-Key\": \"YouR-s3Cr3tKeY\"\n}\n\nYou can always call any API using this method without worrying about token expiration.
\nYou can acquire Short lived token through Auth API section above using user.authentication_token. To keep your information safe, you can choose to use a short lived token for authentication. Starting 4th November 2020, Omnichannel will enforce a provision whereby the short lived token validity period is 30 days after the token was generated. This makes the token valid for only 30 days. Here is how you use http header on every request if you are using short lived token.
{\n \"Authentication\": \"user.authentication_token\"\n}\n\nAnd the following is a list of APIs that will might be useful if you implement a short live token:
\n","event":[{"listen":"prerequest","script":{"id":"1d979e53-d869-4e0f-a601-821afdc9a1a9","type":"text/javascript","exec":[""]}},{"listen":"test","script":{"id":"cacfc7b1-f181-407c-8800-4ad23be63e94","type":"text/javascript","exec":[""]}}],"_postman_id":"7a3a4785-dfef-407e-90fc-89f6c08374f3"},{"name":"Room","item":[{"name":"Tags","item":[{"name":"Create Tag","id":"9737d580-d156-4213-85a8-95fb3f1ad964","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"},{"key":"Qiscus-App-Id","value":"{{AppCode}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"tag","type":"text","value":""}]},"url":"{{BaseUrl}}/api/v2/room_tags/{{room_id}}","description":"accessibility: all
accessibility: all
accessibility: all
accessibility: all
accessibility: all
required
\n","key":"room_id","type":"text","value":""},{"key":"room_avatar_url","type":"text","value":""},{"description":"json
\n","key":"room_options","type":"text","value":""}]},"url":"{{BaseUrl}}/api/v1/update_room_info","description":"accessibility: all (eligible user)
required, boolean
\n","key":"room_id","type":"text","value":""},{"description":"required
\n","key":"customer_name","type":"text","value":""}]},"url":"{{BaseUrl}}/api/v1/customer_profile/update","description":"accessibility: all (eligible user)
accessibility: all (eligible user)
accessibility: all (eligible user)
accessibility: all (eligible user)
ID of channel. Ex: 1
\n","type":"text/plain"},"key":"channel_id","value":"{{ChannelId}}"},{"description":{"content":"type of channel either 'wa', 'fb', 'telegram', 'line', 'qiscus' or custom channel identifier key
\n","type":"text/plain"},"key":"source","value":"wa"},{"description":{"content":"Customer unique identifier. Ex: 62123456789
\n","type":"text/plain"},"key":"user_id","value":"{{UserId}}"},{"description":{"content":"optional, default false(means only return unresolved room), if true will include resolved room
\n","type":"text/plain"},"key":"resolved","value":"false"}],"variable":[]}},"response":[{"id":"2f596549-613d-450c-8ce5-878e4a75d38b","name":"200 OK","originalRequest":{"method":"GET","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"},{"key":"Qiscus-App-Id","value":"{{AppCode}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"url":{"raw":"{{BaseUrl}}/api/v2/rooms/latest?channel_id={{ChannelId}}&source=wa&user_id={{UserId}}&resolved=false","host":["{{BaseUrl}}"],"path":["api","v2","rooms","latest"],"query":[{"key":"channel_id","value":"{{ChannelId}}"},{"key":"source","value":"wa"},{"key":"user_id","value":"{{UserId}}"},{"key":"resolved","value":"false"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 20 May 2025 07:33:09 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"Cache-Control","value":"max-age=0, private, must-revalidate"},{"key":"Cache-Control","value":"no-store, no-cache, must-revalidate, max-age=0"},{"key":"x-request-id","value":"GEEr5EMCJrFnKNAFkJmx"},{"key":"strict-transport-security","value":"max-age=31536000; includeSubDomains"},{"key":"x-xss-protection","value":"1; mode=block"},{"key":"x-frame-options","value":"ALLOW-FROM SAMEDOMAIN"},{"key":"x-content-type-options","value":"nosniff"},{"key":"referrer-policy","value":"same-origin"},{"key":"content-security-policy","value":"frame-ancestors 'self'"},{"key":"permissions-policy","value":"geolocation=(),fullscreen=(self)"},{"key":"cf-cache-status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=5i5SwxvY0rrDOc%2F9eWRdWBq8vQ6yIfLIV3rbu%2BgV9d1dNbLCriWS4To83Yd4D5Um1JunJVl09WLKFIMZm0N5wBh1zsbw0hCECVCNoM9BEFdJ%2Fb4%2F63J5jMbFrEWh7RttVZeDGWKzaVY%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"942a24eff9c181f6-SIN"},{"key":"Content-Encoding","value":"br"},{"key":"server-timing","value":"cfL4;desc=\"?proto=TCP&rtt=109186&min_rtt=98382&rtt_var=37363&sent=4&recv=6&lost=0&retrans=0&sent_bytes=2834&recv_bytes=1042&delivery_rate=42681&cwnd=250&unsent_bytes=0&cid=709290128f55a5de&ts=142&x=0\""}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"app_id\": 1***6,\n \"channel_id\": 5***6,\n \"extras\": null,\n \"id\": 2***8,\n \"name\": \"Customer A\",\n \"room_badge\": null,\n \"room_id\": \"3***2\",\n \"source\": \"wa\",\n \"user_avatar_url\": \"https://latest-multichannel.qiscus.com/img/default_avatar.svg\",\n \"user_id\": \"628***\"\n }\n}"},{"id":"0e4ccde3-d001-4bd3-af22-9d9191e3aabc","name":"401 Unauthorized","originalRequest":{"method":"GET","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"},{"key":"Qiscus-App-Id","value":"{{AppCode}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"url":{"raw":"{{BaseUrl}}/api/v2/rooms/latest?channel_id={{ChannelId}}&source=wa&user_id={{UserId}}&resolved=false","host":["{{BaseUrl}}"],"path":["api","v2","rooms","latest"],"query":[{"key":"channel_id","value":"{{ChannelId}}","description":"ID of channel. Ex: 1"},{"key":"source","value":"wa","description":"type of channel either 'wa', 'fb', 'telegram', 'line', 'qiscus' or custom channel identifier key"},{"key":"user_id","value":"{{UserId}}","description":"Customer unique identifier. Ex: 62123456789"},{"key":"resolved","value":"false","description":"optional, default false(means only return unresolved room), if true will include resolved room "}]}},"status":"Unauthorized","code":401,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Thu, 15 Dec 2022 14:39:51 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"38"},{"key":"Connection","value":"keep-alive"},{"key":"access-control-allow-methods","value":"POST, HEAD, GET, OPTIONS, DELETE, PUT, PATCH"},{"key":"access-control-allow-origin","value":"*"},{"key":"cache-control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"FzxxxxxxxxxxxxxUuOi"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v3?s=B7xxxxxxxxxxxxxxxxxxxCurucgTTc3eMxX%2BaUclgZXVwG6YHBTPy2bBLg2Rx8xxxxxxxxxxxxxxQsH5sCxvdqlJ30sxCb8ncFeuM9DFB6RJWY2duHGWno6axxxxxxxxxAr8ot4\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"77xxxxxxxxxx251-IAD"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": \"Unauthorized\",\n \"status\": 401\n}"},{"id":"819b1f3c-d9c4-4fe4-a554-005035c0948b","name":"404 Not Found","originalRequest":{"method":"GET","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"},{"key":"Qiscus-App-Id","value":"{{AppCode}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"url":{"raw":"{{BaseUrl}}/api/v2/rooms/latest?channel_id={{ChannelId}}&source=wa&user_id={{UserId}}&resolved=false","host":["{{BaseUrl}}"],"path":["api","v2","rooms","latest"],"query":[{"key":"channel_id","value":"{{ChannelId}}","description":"ID of channel. Ex: 1"},{"key":"source","value":"wa","description":"type of channel either 'wa', 'fb', 'telegram', 'line', 'qiscus' or custom channel identifier key"},{"key":"user_id","value":"{{UserId}}","description":"Customer unique identifier. Ex: 62123456789"},{"key":"resolved","value":"false","description":"optional, default false(means only return unresolved room), if true will include resolved room "}]}},"status":"Not Found","code":404,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Thu, 15 Dec 2022 14:42:15 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"40"},{"key":"Connection","value":"keep-alive"},{"key":"access-control-allow-methods","value":"POST, HEAD, GET, OPTIONS, DELETE, PUT, PATCH"},{"key":"access-control-allow-origin","value":"*"},{"key":"cache-control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"FzxxxxxxxxxxxxxxyuPy"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v3?s=B7xxxxxxxxxxxxxxxxxxxCurucgTTc3eMxX%2BaUclgZXVwG6YHBTPy2bBLg2Rx8xxxxxxxxxxxxxxQsH5sCxvdqlJ30sxCb8ncFeuM9DFB6RJWY2duHGWno6axxxxxxxxxAr8ot4\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"77xxxxxxxxxxxx27a-IAD"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": \"room not found\",\n \"status\": 404\n}"}],"_postman_id":"8de8775e-2b95-4529-bb99-3fd78ea4d382"},{"name":"Customer Rooms Filter by Tag IDs","id":"c4d1d76f-4a2e-4e6f-8068-cd341e1fa46c","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"},{"key":"Qiscus-App-Id","value":"{{AppCode}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\n\t\"tag_ids\": [575737, 575699],\n\t\"limit\": 1,\n\t\"order\": \"desc\",\n\t\"cursor_after\": \"\",\n\t\"cursor_before\": \"\"\n}"},"url":"{{BaseUrl}}/api/v2/customer_rooms","description":"accessibility: all (eligible user)
accessibility: all (eligible user)
accessibility: all (eligible user)
accessibility: all
optional, default: 1
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{\n \"email\": \"apiepsatu9@mail.com\",\n \"name\": \"apiepsatudua\",\n \"password\": \"password\",\n \"channels\": [\n {\n \"channel_id\": 14,\n \"source\": \"wa\"\n }\n ],\n \"is_supervisor\": true,\n \"role_ids\": [\n 1\n ],\n \"avatar_url\": \"https://d1edrlpyc25xu0.cloudfront.net/topa-kxk1fot1mqxboyip/image/upload/kVF9AoINBd/file_8.jpg\"\n}\n{\n \"data\": {\n \"agent\": {\n \"id\": 66,\n \"name\": \"apiepsatudua\",\n \"user_channels\": [\n {\n \"channel_id\": 14,\n \"source\": \"wa\"\n }\n ],\n \"email\": \"apiepsatu9@mail.com\",\n \"is_available\": false,\n \"sdk_email\": \"hQMif_apiepsatu9@mail.com\",\n \"sdk_key\": \"9f-a7b9-15c8c7ab\",\n \"avatar_url\": \"https://d1edrlpyc25xu0.cloudfront.net/topa-kxk1fot1mqxboyip/image/upload/kVF9AoINBd/file_8.jpg\",\n \"is_verified\": false,\n \"force_offline\": false,\n \"last_login\": null,\n \"created_at\": \"2019-10-18T06:37:01\",\n \"updated_at\": \"2019-10-18T09:08:06\",\n \"user_roles\": [\n {\n \"id\": 1,\n \"name\": \"General\"\n }\n ]\n }\n }\n}\naccessibility: admin|supervisor
accessibility: admin|supervisor
optionals, get specific channel . Acceptable values: \"wa, fb, line, qiscus, custom_channel, telegram\"
\n","type":"text/plain"},"key":"channel","value":null}],"variable":[]}},"response":[{"id":"e52a96fb-63e9-4746-a4f4-70530b7ceba6","name":"401 Unauthorized","originalRequest":{"method":"GET","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"},{"key":"Qiscus-App-Id","value":"{{AppCode}}","type":"text"}],"url":{"raw":"{{BaseUrl}}/api/v2/admin/agent/{{userId}}/channels?channel","host":["{{BaseUrl}}"],"path":["api","v2","admin","agent","{{userId}}","channels"],"query":[{"key":"channel","value":null,"description":"optionals, get specific channel . 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Acceptable values: \"wa, fb, line, qiscus, custom_channel, telegram\""}]}},"status":"Bad Request","code":400,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Thu, 15 Dec 2022 17:45:06 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"69"},{"key":"Connection","value":"keep-alive"},{"key":"access-control-allow-methods","value":"POST, HEAD, GET, OPTIONS, DELETE, PUT, PATCH"},{"key":"access-control-allow-origin","value":"*"},{"key":"cache-control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"Fzxxxxxxxxxxxxxxo_B"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.xxxxx.com\\/report\\/v3?s=B7xxxxxxxxxxxxxxxxxxxCurucgTTc3eMxX%2BaUclgZXVwG6YHBTPy2bBLg2Rx8xxxxxxxxxxxxxxQsH5sCxvdqlJ30sxCb8ncFeuM9DFB6RJWY2duHGWno6axxxxxxxxxAr8ot4\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"77xxxxxxxxxxxxx0c-IAD"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": {\n \"message\": \"user id should be valid integer\"\n },\n \"status\": 400\n}"},{"id":"bae0d4b5-aa55-4dcf-9891-776b2781f5f7","name":"200 OK","originalRequest":{"method":"GET","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"},{"key":"Qiscus-App-Id","value":"{{AppCode}}","type":"text"}],"url":{"raw":"{{BaseUrl}}/api/v2/admin/agent/{{userId}}/channels?channel","host":["{{BaseUrl}}"],"path":["api","v2","admin","agent","{{userId}}","channels"],"query":[{"key":"channel","value":null,"description":"optionals, get specific channel . Acceptable values: \"wa, fb, line, qiscus, custom_channel, telegram\""}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Thu, 15 Dec 2022 17:47:28 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"access-control-allow-methods","value":"POST, HEAD, GET, OPTIONS, DELETE, PUT, PATCH"},{"key":"access-control-allow-origin","value":"*"},{"key":"cache-control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"Fzxxxxxxxxxxxx1sB"},{"key":"Strict-Transport-Security","value":"max-age=63072000; includeSubDomains; preload"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"Referrer-Policy","value":"same-origin"},{"key":"Permissions-Policy","value":"geolocation=(),fullscreen=(self)"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.xxxxx.com\\/report\\/v3?s=B7xxxxxxxxxxxxxxxxxxxCurucgTTc3eMxX%2BaUclgZXVwG6YHBTPy2bBLg2Rx8xxxxxxxxxxxxxxQsH5sCxvdqlJ30sxCb8ncFeuM9DFB6RJWY2duHGWno6axxxxxxxxxAr8ot4\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"77xxxxxxxxxxxxxb47-IAD"},{"key":"Content-Encoding","value":"br"}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"custom_channels\": [],\n \"fb_channels\": [\n {\n \"id\": 1*****6,\n \"is_active\": true,\n \"long_lived_token\": \"*****\",\n \"profile_name\": \"Traveling Hijau\",\n \"page_id\": \"1*****0\",\n \"badge_url\": \"https://multichannel.qiscus.com/img/*****.svg\",\n \"app_id\": 1*****3,\n \"use_channel_responder\": false\n }\n ],\n \"ig_channels\": [\n {\n \"id\": 7*****5,\n \"is_active\": true,\n \"long_lived_token\": \"*****\",\n \"name\": \"Onetwothree Art Store\",\n \"page_id\": \"1*****2\",\n \"badge_url\": \"https://multichannel.qiscus.com/img/*****.svg\",\n \"app_id\": 1*****3,\n \"use_channel_responder\": false,\n \"ig_id\": \"1*****2\",\n \"private_replies_enabled\": true,\n \"private_replies_text\": \"Hi, we are happy to receive your comment. Please continue to support us\"\n }\n ],\n \"line_channels\": [],\n \"qiscus_channels\": [],\n \"telegram_channels\": [],\n \"wa_channels\": [],\n \"waca_channels\": []\n }\n}"}],"_postman_id":"bc5ba8dd-4872-4581-aab6-8a75be20849c"},{"name":"Get Agent Token","id":"048ff79b-70f8-4b65-872f-933e5bf22e87","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"Qiscus-App-Id","value":"{{AppCode}}","type":"text"},{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"},{"key":"Email","value":"{{EmailAgent}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"","value":"","type":"text","disabled":true}]},"url":"{{BaseUrl}}/api/v2/admin/agent/token?email={{EmailAgent}}","description":"{\n \"data\": {\n \"agent_email\": \"agentxxx@gmail.com\",\n \"agent_id\": 1xxx2,\n \"agent_name\": \"Agent Tech Wrt\",\n \"token\": \"xxxxxx\"\n }\n}\n\nrequired
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\n","type":"text"},{"key":"replace_latest_agent","value":"","description":"optional , boolean | it will remove all the agents inside room
\n","type":"text"},{"key":"max_agent","value":"","description":"optional|will prevent from assigning when the number of participants is equal or greater than max_agent
\n","type":"text"}]},"url":"{{BaseUrl}}/api/v1/admin/service/assign_agent","description":"Assign agent to a room
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\n","type":"text"}]},"url":"{{BaseUrl}}/api/v1/admin/service/remove_agent","description":"Remove agent from a room
\n","urlObject":{"path":["api","v1","admin","service","remove_agent"],"host":["{{BaseUrl}}"],"query":[],"variable":[]}},"response":[{"id":"0071ba0b-8a3f-42c4-9195-54391aa7deaa","name":"200 OK","originalRequest":{"method":"POST","header":[{"key":"Content-Type","value":"application/x-www-form-urlencoded","type":"text"},{"key":"Qiscus-App-Id","value":"{{AppCode}}","type":"text"},{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"room_id","value":"98554856","description":"required","type":"text"},{"key":"agent_id","value":"158833","description":"required","type":"text"}]},"url":"{{BaseUrl}}/api/v1/admin/service/remove_agent"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Fri, 16 Dec 2022 03:35:12 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"29"},{"key":"Connection","value":"keep-alive"},{"key":"Strict-Transport-Security","value":"max-age=31536000; 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mode=block"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.xxxxx.com\\/report\\/v3?s=B7xxxxxxxxxxxxxxxxxxxCurucgTTc3eMxX%2BaUclgZXVwG6YHBTPy2bBLg2Rx8xxxxxxxxxxxxxxQsH5sCxvdqlJ30sxCb8ncFeuM9DFB6RJWY2duHGWno6axxxxxxxxxAr8ot4\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"7xxxxxxxxxx3-IAD"},{"key":"Content-Encoding","value":"br"}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"status\": \"ok\",\n \"room_log\": {\n \"id\": 68xxxx,\n \"app_id\": 12xxxx,\n \"user_id\": \"34xxxxxx\",\n \"room_id\": \"10xxxxxx\",\n \"source\": \"telegram\",\n \"created_at\": \"2022-12-22 03:02:48\",\n \"updated_at\": \"2022-12-26 08:56:24\",\n \"is_handled_by_bot\": false,\n \"start_service_comment_id\": \"11xxxxxxx\",\n \"user_avatar_url\": \"https://xxxxxx.cloudfront.net/bxxxxxxxxxpha/image/upload/sxxxxx-/xxxx.jpg\",\n \"name\": \"Mira\",\n \"has_no_message\": false,\n \"extras\": null,\n \"check_wa_contact\": false,\n \"origin\": null,\n \"room_badge\": null,\n \"is_waiting\": true,\n \"sub_source\": null,\n \"channel_id\": 1xxx,\n \"resolved\": false,\n \"resolved_ts\": null,\n \"type\": null,\n \"deleted_at\": null,\n \"customer_id\": 20xxxxxxxx,\n \"last_comment_ts\": 16xxxxxxxx,\n \"last_cust_comment_ts\": 16xxxxxxxx\n }\n }\n}"},{"id":"4116de77-c0a8-48ba-9ba4-f202a0fc04d4","name":"400 Bad Request","originalRequest":{"method":"POST","header":[{"key":"Authorization","value":"{{appSecretKey}}","type":"text"}],"url":"{{BaseUrl}}/{{appCode}}/bot/{{roomId}}/hand_over"},"status":"Bad Request","code":400,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Mon, 26 Dec 2022 08:53:35 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"26"},{"key":"Connection","value":"keep-alive"},{"key":"Strict-Transport-Security","value":"max-age=31536000; includeSubDomains"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"Referrer-Policy","value":"same-origin"},{"key":"Permissions-Policy","value":"geolocation=(),fullscreen=(self)"},{"key":"Vary","value":"Authorization"},{"key":"Cache-Control","value":"no-cache, private"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.xxxxx.com\\/report\\/v3?s=B7xxxxxxxxxxxxxxxxxxxCurucgTTc3eMxX%2BaUclgZXVwG6YHBTPy2bBLg2Rx8xxxxxxxxxxxxxxQsH5sCxvdqlJ30sxCb8ncFeuM9DFB6RJWY2duHGWno6axxxxxxxxxAr8ot4\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"7xxxxxxxxxe-IAD"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": \"app not found\"\n}"},{"id":"39a0f3be-44af-4a91-803e-9826b410efa0","name":"401 Unauthorized","originalRequest":{"method":"POST","header":[{"key":"Authorization","value":"{{appSecretKey}}","type":"text"}],"url":"{{BaseUrl}}/{{appCode}}/bot/{{roomId}}/hand_over"},"status":"Unauthorized","code":401,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Mon, 26 Dec 2022 08:54:06 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"25"},{"key":"Connection","value":"keep-alive"},{"key":"Strict-Transport-Security","value":"max-age=31536000; includeSubDomains"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"Referrer-Policy","value":"same-origin"},{"key":"Content-Security-Policy","value":"frame-ancestors 'self'"},{"key":"Permissions-Policy","value":"geolocation=(),fullscreen=(self)"},{"key":"Vary","value":"Authorization"},{"key":"Cache-Control","value":"no-cache, private"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.xxxxx.com\\/report\\/v3?s=B7xxxxxxxxxxxxxxxxxxxCurucgTTc3eMxX%2BaUclgZXVwG6YHBTPy2bBLg2Rx8xxxxxxxxxxxxxxQsH5sCxvdqlJ30sxCb8ncFeuM9DFB6RJWY2duHGWno6axxxxxxxxxAr8ot4\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"7xxxxxxxxxxe-IAD"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": \"Unauthorized\"\n}"},{"id":"a0b75be1-097c-4699-b214-2a4486d4ec0a","name":"404 Not Found","originalRequest":{"method":"POST","header":[{"key":"Authorization","value":"{{appSecretKey}}","type":"text"}],"url":"{{BaseUrl}}/{{appCode}}/bot/{{roomId}}/hand_over"},"status":"Not Found","code":404,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Mon, 26 Dec 2022 08:55:15 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"27"},{"key":"Connection","value":"keep-alive"},{"key":"Strict-Transport-Security","value":"max-age=31536000; includeSubDomains"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"Referrer-Policy","value":"same-origin"},{"key":"Content-Security-Policy","value":"frame-ancestors 'self'"},{"key":"Permissions-Policy","value":"geolocation=(),fullscreen=(self)"},{"key":"Vary","value":"Authorization"},{"key":"Cache-Control","value":"no-cache, private"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.xxxxx.com\\/report\\/v3?s=B7xxxxxxxxxxxxxxxxxxxCurucgTTc3eMxX%2BaUclgZXVwG6YHBTPy2bBLg2Rx8xxxxxxxxxxxxxxQsH5sCxvdqlJ30sxCb8ncFeuM9DFB6RJWY2duHGWno6axxxxxxxxxAr8ot4\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"7xxxxxxxxxx5-IAD"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": \"room not found\"\n}"}],"_postman_id":"40867e85-7412-4e0d-84bd-e2506df23df8"},{"name":"Hand Over To Role / Division","id":"8218db08-9753-4d74-ae5f-0ee62f8579b9","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Authorization","value":"{{appSecretKey}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"role","value":"","description":"required, agent's role / division
\n","type":"text"},{"key":"roles[]","value":"","description":"required if role empty | array
\n","type":"text"},{"key":"find_online_agent","value":"","description":"optional|boolean
\n","type":"text"}]},"url":"{{BaseUrl}}/{{AppCode}}/bot/{{roomId}}/hand_over_to_role","description":"accessibility: secret_key
Turn off bot interaction in a room
\n","urlObject":{"path":["{{AppCode}}","bot","{{roomId}}","hand_over_to_role"],"host":["{{BaseUrl}}"],"query":[],"variable":[]}},"response":[{"id":"f42d203c-9a29-4b7d-a972-1200670a3771","name":"200 OK","originalRequest":{"method":"POST","header":[{"key":"Authorization","value":"{{appSecretKey}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"role","value":"","description":"required, agent's role / division","type":"text"},{"key":"roles[]","value":"","description":"required if role empty | array","type":"text"},{"key":"find_online_agent","value":"","description":"optional|boolean","type":"text"}]},"url":"{{BaseUrl}}/{{AppCode}}/bot/{{roomId}}/hand_over_to_role"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Mon, 26 Dec 2022 09:03:10 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"Strict-Transport-Security","value":"max-age=31536000; includeSubDomains"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"Referrer-Policy","value":"same-origin"},{"key":"Content-Security-Policy","value":"frame-ancestors 'self'"},{"key":"Permissions-Policy","value":"geolocation=(),fullscreen=(self)"},{"key":"Vary","value":"Authorization"},{"key":"Cache-Control","value":"no-cache, private"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.xxxxx.com\\/report\\/v3?s=B7xxxxxxxxxxxxxxxxxxxCurucgTTc3eMxX%2BaUclgZXVwG6YHBTPy2bBLg2Rx8xxxxxxxxxxxxxxQsH5sCxvdqlJ30sxCb8ncFeuM9DFB6RJWY2duHGWno6axxxxxxxxxAr8ot4\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"7xxxxxxxxxx4-IAD"},{"key":"Content-Encoding","value":"br"}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"status\": \"ok\",\n \"room_log\": {\n \"id\": 68xxxxx,\n \"app_id\": 12xxxx,\n \"user_id\": \"34xxxxxx\",\n \"room_id\": \"10xxxxxx\",\n \"source\": \"telegram\",\n \"created_at\": \"2022-12-22 03:02:48\",\n \"updated_at\": \"2022-12-26 09:03:10\",\n \"is_handled_by_bot\": false,\n \"start_service_comment_id\": \"11xxxxxx\",\n \"user_avatar_url\": \"https://xxxxx.cloudfront.net/bxxxxxxxxxxxpha/image/upload/sxxxxxx-/xxxx.jpg\",\n \"name\": \"Mira\",\n \"has_no_message\": false,\n \"extras\": null,\n \"check_wa_contact\": false,\n \"origin\": null,\n \"room_badge\": null,\n \"is_waiting\": false,\n \"sub_source\": null,\n \"channel_id\": 1xxx,\n \"resolved\": false,\n \"resolved_ts\": null,\n \"type\": null,\n \"deleted_at\": null,\n \"customer_id\": 20xxxxxx,\n \"last_comment_ts\": 16xxxxxxx,\n \"last_cust_comment_ts\": 16xxxxxxxx,\n \"room_log_extra\": {\n \"id\": 45xxxxxxx,\n \"room_log_id\": 68xxxxxxxx,\n \"last_comment_text\": \"Halo\",\n \"last_comment_id\": \"11xxxxx\",\n \"last_comment_sender\": \"34xxxxxxxxx\",\n \"last_comment_sender_type\": \"customer\",\n \"last_comment_timestamp\": \"2022-12-22 03:36:15\",\n \"last_customer_timestamp\": \"2022-12-22 03:36:15\",\n \"created_at\": \"2022-12-22 03:02:48\",\n \"updated_at\": \"2022-12-22 03:36:15\",\n \"last_comment_type\": \"text\",\n \"last_customer_comment_id\": \"11xxxxxx\",\n \"last_customer_comment_text\": null\n }\n }\n }\n}"},{"id":"32e65a8e-3f15-4a1d-920b-5889d24a99c6","name":"400 Bad Request","originalRequest":{"method":"POST","header":[{"key":"Authorization","value":"{{appSecretKey}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"role","value":"","description":"required, agent's role / division","type":"text"},{"key":"roles[]","value":"","description":"required if role empty | array","type":"text"},{"key":"find_online_agent","value":"","description":"optional|boolean","type":"text"}]},"url":"{{BaseUrl}}/{{AppCode}}/bot/{{roomId}}/hand_over_to_role"},"status":"Bad Request","code":400,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Mon, 26 Dec 2022 09:01:45 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"26"},{"key":"Connection","value":"keep-alive"},{"key":"Strict-Transport-Security","value":"max-age=31536000; includeSubDomains"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"Referrer-Policy","value":"same-origin"},{"key":"Content-Security-Policy","value":"frame-ancestors 'self'"},{"key":"Permissions-Policy","value":"geolocation=(),fullscreen=(self)"},{"key":"Vary","value":"Authorization"},{"key":"Cache-Control","value":"no-cache, private"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.xxxxx.com\\/report\\/v3?s=B7xxxxxxxxxxxxxxxxxxxCurucgTTc3eMxX%2BaUclgZXVwG6YHBTPy2bBLg2Rx8xxxxxxxxxxxxxxQsH5sCxvdqlJ30sxCb8ncFeuM9DFB6RJWY2duHGWno6axxxxxxxxxAr8ot4\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"7xxxxxxxxa-IAD"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": \"app not found\"\n}"},{"id":"8cb7dc9f-65d6-40df-9e85-4001940a4192","name":"401 Unauthorized","originalRequest":{"method":"POST","header":[{"key":"Authorization","value":"{{appSecretKey}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"role","value":"","description":"required, agent's role / division","type":"text"},{"key":"roles[]","value":"","description":"required if role empty | array","type":"text"},{"key":"find_online_agent","value":"","description":"optional|boolean","type":"text"}]},"url":"{{BaseUrl}}/{{AppCode}}/bot/{{roomId}}/hand_over_to_role"},"status":"Unauthorized","code":401,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Mon, 26 Dec 2022 09:02:15 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"25"},{"key":"Connection","value":"keep-alive"},{"key":"Strict-Transport-Security","value":"max-age=31536000; includeSubDomains"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"Referrer-Policy","value":"same-origin"},{"key":"Permissions-Policy","value":"geolocation=(),fullscreen=(self)"},{"key":"Vary","value":"Authorization"},{"key":"Cache-Control","value":"no-cache, private"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.xxxxx.com\\/report\\/v3?s=B7xxxxxxxxxxxxxxxxxxxCurucgTTc3eMxX%2BaUclgZXVwG6YHBTPy2bBLg2Rx8xxxxxxxxxxxxxxQsH5sCxvdqlJ30sxCb8ncFeuM9DFB6RJWY2duHGWno6axxxxxxxxxAr8ot4\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"7xxxxxxxxx0-IAD"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": \"Unauthorized\"\n}"}],"_postman_id":"8218db08-9753-4d74-ae5f-0ee62f8579b9"},{"name":"Send Message Text","id":"bb77c653-5daa-4e1c-a866-43bca7c494fc","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","type":"text"},{"key":"Qiscus-Secret-Key","value":"{{AppSecret}}","type":"text"}],"body":{"mode":"raw","raw":"{\n\t\"sender_email\": \"{{AdminEmail}}\", \n\t\"message\": \"Hi good morning\",\n\t\"type\": \"text\",\n\t\"room_id\": \"{{roomId}}\"\n}"},"url":"{{BaseUrl}}/{{AppCode}}/bot","description":"accessibility: secret_key
note: available at all channel
accessibility: secret_key
available at Channel Widget
\navailable at Channel WhatsApp but only for .jpeg, .xlsx, and .doc format
\navailable at Channel Facebook but only for .jpeg and .gift format
\navailable at Channel Instagram but only for .jpeg and .gift format
\nnot available at Channel Telegram for .xlsx and .doc format
\navailable without limitation for custom channel
\nnote: not available for Channel TikTok and Line
accessibility: secret_key
note: not available at WA and TikTok
accessibility: secret_key
nb: not available on wa channel and telegram
accessibility: secret_key
note: not available at WA, tiktok, and telegram
accessibility: secret_key
note: not available at instagram and tiktok channel
url for sticker must be :
\npublicly accessible
\nin webp format, have header → “content-type”: “image/webp”
size not more than 100KB
\naccessibility: secret_key
note: only available at WhatsApp channel
url for sticker must be :
\npublicly accessible
\nin webp format, have header → “content-type”: “image/webp”
size not more than 100KB
\naccessibility: all
accessibility: admin
accessibility: admin
accessibility: none
accessibility: all
accessibility: all
required
\n"},{"key":"message","value":"","type":"text","description":"required
\n"}]},"url":"{{BaseUrl}}/api/v1/chat_templates/create","description":"accessibility: all
required
\n"},{"key":"message","value":"","type":"text","description":"required
\n"}]},"url":"{{BaseUrl}}{/api/v1/chat_templates/1/update","description":"accessibility: all
accessibility: all
When integrating Bot with Qiscus Omnichannel Chat, you will need to put /endpoint so that Qiscus Omnichannel Chat can pass the data from end-customer to your chatbot platform.
\nYour /endpoint will be getting this kind of webhook payload:
\n{\n \"type\": \"post_comment_mobile\", // either type \"post_comment_mobile\" if from client side or \"post_comment_rest\" if from REST API\n \"payload\": {\n \"from\": {\n \"id\": 1,\n \"email\": \"user1@gmail.com\",\n \"name\": \"User1\",\n },\n \"room\": {\n \"id\": 1,\n \"topic_id\": 1,\n \"type\": \"group\", # can also be single\n \"name\": \"ini grup\",\n \"options\": {\n \"is_resolved\": true,\n \"source\": \"wa\",\n \"is_waiting\": \"false\",\n \"channel_details\": {\n \"channel_id\": 1,\n \"name\": \"Wa Pertama\"\n }\n },\n \"participants\": [\n {\n \"id\": 1,\n \"email\": \"user1@gmail.com\",\n \"username\": \"User1\",\n \"avatar_url\": \"http://avatar1.jpg\"\n },\n {\n \"id\": 2,\n \"email\": \"user2@gmail.com\",\n \"username\": \"User2\",\n \"avatar_url\": \"http://avatar2.jpg\"\n }\n ]\n },\n \"message\": {\n \"type\": \"text\",\n \"text\": \"ini pesan\",\n \"payload\": {\n # comment type specific payload\n }\n }\n }\n}\n\nQiscus Omnichannel Chat will hit your webhook with this payload that you could use in managing agent allocation:
\n{\n \"app_id\": \"oni-bgo2lummmhvzqxbt5\",\n \"source\": \"qiscus\",\n \"name\": \"sudah\",\n \"email\": \"sudah@gmail.com\",\n \"avatar_url\": \"https:\\/\\/d1edrlpyc25xu0.cloudfront.net\\/kiwari-prod\\/image\\/upload\\/wMWsDZP6ta\\/1516689726-ic_qiscus_client.png\",\n \"extras\": \"{\\\"timezone_offset\\\":7}\",\n \"is_resolved\": true,\n \"latest_service\": {\n \"id\": 244,\n \"user_id\": 1,\n \"room_log_id\": 53,\n \"app_id\": 1,\n \"room_id\": \"1905692\",\n \"notes\": null,\n \"resolved_at\": \"2019-02-04 04:49:47\",\n \"is_resolved\": true,\n \"created_at\": \"2019-02-04 04:49:47\",\n \"updated_at\": \"2019-02-04 04:49:47\",\n \"first_comment_id\": \"15167003\",\n \"last_comment_id\": \"15167015\",\n \"retrieved_at\": \"2019-02-04 04:49:47\",\n \"first_comment_timestamp\": null\n },\n \"room_id\": \"1905692\",\n \"candidate_agent\": {\n \"id\": 22,\n \"name\": \"dewi\",\n \"email\": \"dewi@mail.com\",\n \"authentication_token\": \"NlASwSIUnAqoTcFjYNBR\",\n \"created_at\": \"2019-01-17 06:50:20\",\n \"updated_at\": \"2019-01-18 10:12:59\",\n \"sdk_email\": \"vsC6x_dewi@mail.com\",\n \"sdk_key\": \"NZTGb\",\n \"is_available\": true,\n \"type\": 2,\n \"avatar_url\": \"https:\\/\\/d1edrlpyc25xu0.cloudfront.net\\/kiwari-prod\\/image\\/upload\\/D1se5xo40I\\/1516941944-Screen_Shot_2018-01-26_at_11.45.20.png\",\n \"app_id\": 1,\n \"is_verified\": false,\n \"notifications_room_id\": \"1692312\",\n \"bubble_color\": \"#666666\",\n \"qismo_key\": \"43Ondc\",\n \"direct_login_token\": null,\n \"type_as_string\": \"agent\",\n \"assigned_rules\": [\n \"fb_messaging\",\n \"line_messaging\",\n \"qiscus_messaging\",\n \"wa_messaging\",\n \"telegram_messaging\"\n ]\n }\n}\n\nQiscus Omnichannel Chat will hit your webhook with this payload that you could use in custom button:
\n{\n \"additional_info\": [\n {\n \"anykey\": \"any value\"\n }\n],\n \"agent\": {\n \"email\": \"qixxxxti@gmail.com\",\n \"name\": \"Agent\",\n \"type\": \"admin\"\n },\n \"channel_id\": 0004,\n \"channel_name\": \"Channel 1\",\n \"channel_type\": \"Qiscus Widget\",\n \"customer\": {\n \"avatar\": \"https://dxxx/xxxxxx-xxlient.png\",\n \"name\": \"Customer Name\",\n \"user_id\": \"email_customer@gmail.com\"\n },\n \"customer_properties\": [\n {\n \"id\": 1,\n \"label\": \"WEBSITE\",\n \"value\": \"\"\n },\n {\n \"id\": 2,\n \"label\": \"ADDRESS\",\n \"value\": \"\"\n },\n {\n \"id\": 3,\n \"label\": \"COMPANY\",\n \"value\": \"\"\n }\n ],\n \"notes\": null,\n \"room_id\": 0000002,\n \"tag\": []\n}\n\nrequired|url
\n","type":"text"},{"key":"is_webhook_enabled","value":"","description":"optional|boolean
\n","type":"text"}]},"url":"{{BaseUrl}}/api/v1/app/webhook/mark_as_resolved","description":"accessibility: admin
{\n \"service\": {\n \"id\": 237788,\n \"room_id\": \"1961380\",\n \"is_resolved\": true,\n \"notes\": null,\n \"first_comment_id\": \"15828799\",\n \"last_comment_id\": 15828825,\n \"source\": \"qiscus\"\n },\n \"resolved_by\": {\n \"id\": 1576,\n \"email\": \"qiscus_3822b_dewianisaist@qiscus.com\",\n \"name\": \"Dewi Corp\",\n \"type\": \"admin\",\n \"is_available\": true\n },\n \"customer\": {\n \"user_id\": \"auliaollegh@gmail.com\"\n }\n}\n\nThis endpoint is used to add a new webhook configuration for the admin.
\n","urlObject":{"path":["api","v2","admin","webhook_config"],"host":["{{BaseUrl}}"],"query":[],"variable":[]}},"response":[{"id":"616d092f-1aae-47db-898d-6c8924352ea1","name":"200 OK","originalRequest":{"method":"POST","header":[{"key":"Authorization","value":"{{AdminToken}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\n \"type\": \"FORWARD_WHATSAPP\",\n \"url\": \"https://webhook.site/*****\",\n \"is_active\": true\n}"},"url":"{{BaseUrl}}/api/v2/admin/webhook_config"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 04 Feb 2025 04:14:30 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"Cache-Control","value":"max-age=0, private, must-revalidate"},{"key":"Cache-Control","value":"no-store, no-cache, must-revalidate, max-age=0"},{"key":"x-request-id","value":"GCDmHWRLqXFn0OUFZswx"},{"key":"strict-transport-security","value":"max-age=31536000; includeSubDomains"},{"key":"x-xss-protection","value":"1; mode=block"},{"key":"x-frame-options","value":"ALLOW-FROM SAMEDOMAIN"},{"key":"x-content-type-options","value":"nosniff"},{"key":"referrer-policy","value":"same-origin"},{"key":"content-security-policy","value":"frame-ancestors 'self'"},{"key":"permissions-policy","value":"geolocation=(),fullscreen=(self)"},{"key":"cf-cache-status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=yuXHpnmcYr9huZ6oFMmpi0WTGar2%2FzVJR%2FkCCW8t7BkAQNNkr1zmVYNwAReY%2Fb9wbdbzCQNG9L2OxxkKIxdt44IcrE5sk9kG9PZcCVY0cazagb2MfxMB3WKHwmoNiuC4o0Ao2U%2Fe2uA%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"90c7d58ddcf1405c-SIN"},{"key":"Content-Encoding","value":"br"},{"key":"server-timing","value":"cfL4;desc=\"?proto=TCP&rtt=60387&min_rtt=39025&rtt_var=33671&sent=145&recv=144&lost=0&retrans=1&sent_bytes=7882&recv_bytes=2592&delivery_rate=84643&cwnd=248&unsent_bytes=0&cid=17112d4e4f3d452a&ts=143221&x=0\""}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"webhook_config\": {\n \"created_at\": \"2025-02-04T04:14:30\",\n \"id\": 66,\n \"is_active\": true,\n \"type\": \"FORWARD_WHATSAPP\",\n \"updated_at\": \"2025-02-04T04:14:30\",\n \"url\": \"https://webhook.site/*****\"\n }\n },\n \"status\": 200\n}"},{"id":"414fd7bd-a5da-440c-952e-23854053c64c","name":"400 Bad Request","originalRequest":{"method":"POST","header":[{"key":"Authorization","value":"{{AdminToken}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\n \"type\": \"FORWARD_WHATSAPP\",\n \"url\": \"https://webhook.site/xxxxx\",\n \"is_active\": true\n}"},"url":"https://omnichannel.qiscus.com/api/v2/admin/webhook_config"},"status":"Bad Request","code":400,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 04 Feb 2025 04:14:48 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"52"},{"key":"Connection","value":"keep-alive"},{"key":"Cf-Ray","value":"90c7d5ffb988405c-SIN"},{"key":"Server","value":"cloudflare"},{"key":"Cache-Control","value":"max-age=0, private, must-revalidate"},{"key":"X-Request-Id","value":"GCDmIaNHJiVuSukFp2xy"},{"key":"Cf-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=8pKwbO4fvGQ94wtGBxoG0jVYdr14VZd1Qaiv141KyV4kEkzk%2FvdA907C8AElo%2BeMoE2KeO70%2BMcAsuvj%2Bx7Ki9bnnRRR5DiICeEMkWDabNQciu%2BwhYPRQBBXBD5zfl66tpyu%2FDQnri0%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"Nel","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"server-timing","value":"cfL4;desc=\"?proto=TCP&rtt=54409&min_rtt=34698&rtt_var=29311&sent=166&recv=164&lost=0&retrans=1&sent_bytes=9393&recv_bytes=3095&delivery_rate=117361&cwnd=248&unsent_bytes=0&cid=17112d4e4f3d452a&ts=161761&x=0\""}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": {\n \"message\": \"already exists\"\n },\n \"status\": 400\n}"},{"id":"b6f9990d-67ab-4855-a56c-2c9f9e5e38a6","name":"401 Unauthorized","originalRequest":{"method":"POST","header":[{"key":"Authorization","value":"{{AdminToken}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\n \"type\": \"FORWARD_WHATSAPP\",\n \"url\": \"https://webhook.site/*****\",\n \"is_active\": true\n}"},"url":"{{BaseUrl}}/api/v2/admin/webhook_config"},"status":"Unauthorized","code":401,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 04 Feb 2025 04:24:46 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"39"},{"key":"Connection","value":"keep-alive"},{"key":"Cache-Control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"GCDmrNP9tNxaWAEBYiZh"},{"key":"cf-cache-status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=cH60kIDnUtJQ5P3b%2BSrO%2BQRDeMmphu6lT7R2EOcCFH9EBec7vXZ6eIQ2u5bqJY8BNq28i4HXBisJHZ%2Frq5DpLOoAs9te1dd%2ByF4HdX%2Bqf7bMJIvXYtEI0LAaTvf8pqMh5FsvnJy7nng%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"90c7e4983b688bcd-SIN"},{"key":"server-timing","value":"cfL4;desc=\"?proto=TCP&rtt=54014&min_rtt=50480&rtt_var=14948&sent=30&recv=30&lost=0&retrans=0&sent_bytes=4740&recv_bytes=1435&delivery_rate=77543&cwnd=255&unsent_bytes=0&cid=3a21767aff28ebba&ts=23664&x=0\""}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": \"invalid token\",\n \"status\": 401\n}"}],"_postman_id":"199ac33e-179f-4590-aaa4-37c8d7fccd14"},{"name":"Update Webhook","id":"820e606f-a86f-493f-bfcc-ea254025e9b1","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Authorization","value":"{{AdminToken}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\n \"url\": \"https://webhook.site/*****\", // Generate Webhook URL from Webhook.site or Beeceptor\n \"is_active\": true\n}"},"url":"{{BaseUrl}}/api/v2/admin/webhook_config/{{Id}}/update","description":"This endpoint is used to update a webhook configuration by providing the webhook ID and the updated payload.
\n","urlObject":{"path":["api","v2","admin","webhook_config","{{Id}}","update"],"host":["{{BaseUrl}}"],"query":[],"variable":[]}},"response":[{"id":"014c58bb-43ce-4578-af16-e16c153227ae","name":"200 OK","originalRequest":{"method":"POST","header":[{"key":"Authorization","value":"{{AdminToken}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\n \"url\": \"https://webhook.site/*****\",\n \"is_active\": true\n}"},"url":"{{BaseUrl}}/api/v2/admin/webhook_config/{{Id}}/update"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 04 Feb 2025 04:22:10 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"Cache-Control","value":"max-age=0, private, must-revalidate"},{"key":"Cache-Control","value":"no-store, no-cache, must-revalidate, max-age=0"},{"key":"x-request-id","value":"GCDmiKgNyLsVnbgC3LWD"},{"key":"strict-transport-security","value":"max-age=31536000; includeSubDomains"},{"key":"x-xss-protection","value":"1; mode=block"},{"key":"x-frame-options","value":"ALLOW-FROM SAMEDOMAIN"},{"key":"x-content-type-options","value":"nosniff"},{"key":"referrer-policy","value":"same-origin"},{"key":"content-security-policy","value":"frame-ancestors 'self'"},{"key":"permissions-policy","value":"geolocation=(),fullscreen=(self)"},{"key":"cf-cache-status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=4Ydgf%2FBC7n%2FLb6Gv5FArrYYVwIOosXy2l%2FQAPiwmqMHm5UebhvK2LeFT3yJuB%2BC%2FAqw6vXkYeYK8MG4Xgvsj%2BPvydBkQXeVH%2FhoDvimi1Sjno1b2yMSz34eW%2F7w0lv4lTIfrJHBfLqw%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"90c7e0cd3a425ff2-SIN"},{"key":"Content-Encoding","value":"br"},{"key":"server-timing","value":"cfL4;desc=\"?proto=TCP&rtt=156220&min_rtt=150069&rtt_var=68578&sent=4&recv=5&lost=0&retrans=0&sent_bytes=2807&recv_bytes=1061&delivery_rate=20895&cwnd=252&unsent_bytes=0&cid=7be9ec7222c5cb71&ts=250&x=0\""}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"webhook_config\": {\n \"created_at\": \"2025-02-04T04:14:30\",\n \"id\": **,\n \"is_active\": true,\n \"type\": \"FORWARD_WHATSAPP\",\n \"updated_at\": \"2025-02-04T04:22:10\",\n \"url\": \"https://webhook.site/*****\"\n }\n },\n \"status\": 200\n}"},{"id":"3f57f16a-831b-4037-89b6-d8f173a1e3d0","name":"400 Bad Request","originalRequest":{"method":"POST","header":[{"key":"Authorization","value":"{{AdminToken}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\n \"url\": \"https://webhook.site/*****\",\n \"is_active\": true\n}"},"url":"{{BaseUrl}}/api/v2/admin/webhook_config/{{Id}}/update"},"status":"Bad Request","code":400,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 04 Feb 2025 04:22:41 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"54"},{"key":"Connection","value":"keep-alive"},{"key":"Cache-Control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"GCDmj7y4n7BRlo0EHSOB"},{"key":"cf-cache-status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=y6SHYzDuxRQJLZ2uBpe503QMEVBlEAw33XKNieesVQU6odU%2FdvpGR6vriLorIf8QQ9Iaajwi1gI8Q9sUlBj0eU4palO07vX4Dfini5%2F%2BKfcPGenzVIh1pfd%2FWYKb8dL4W3Q02eq4lB0%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"90c7e18b48345ff2-SIN"},{"key":"server-timing","value":"cfL4;desc=\"?proto=TCP&rtt=132069&min_rtt=53115&rtt_var=70296&sent=23&recv=24&lost=0&retrans=0&sent_bytes=4744&recv_bytes=1541&delivery_rate=78301&cwnd=255&unsent_bytes=0&cid=7be9ec7222c5cb71&ts=30658&x=0\""}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": {\n \"message\": \"config not found\"\n },\n \"status\": 400\n}"},{"id":"36b900d1-1278-4177-b12f-75801c41ebcd","name":"401 Unauthorized","originalRequest":{"method":"POST","header":[{"key":"Authorization","value":"{{AdminToken}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\n \"url\": \"https://webhook.site/*****\",\n \"is_active\": true\n}"},"url":"{{BaseUrl}}/api/v2/admin/webhook_config/{{Id}}/update"},"status":"Unauthorized","code":401,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 04 Feb 2025 04:23:14 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"39"},{"key":"Connection","value":"keep-alive"},{"key":"Cache-Control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"GCDml5ffCMxGPnkFfoLR"},{"key":"cf-cache-status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=wO41qlgds4%2FVNCfeVDxgTKKMh4Gm9XimvkVT%2Bg32ZqEBTcW%2B%2F0hFmSF1R18Na%2B6oiWVxL0CVjnZSPCjsbbilx%2F%2FKy%2F2nFiEPDOVHmontyl723qjAMqghyOL7GyY7soHJLrukgtl4g%2Bg%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"90c7e25e3af95ff2-SIN"},{"key":"server-timing","value":"cfL4;desc=\"?proto=TCP&rtt=121261&min_rtt=45604&rtt_var=70802&sent=54&recv=56&lost=0&retrans=0&sent_bytes=5696&recv_bytes=2020&delivery_rate=78301&cwnd=256&unsent_bytes=0&cid=7be9ec7222c5cb71&ts=64398&x=0\""}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": \"invalid token\",\n \"status\": 401\n}"}],"_postman_id":"820e606f-a86f-493f-bfcc-ea254025e9b1"},{"name":"Get List Webhook","id":"34fa44a6-789f-4609-b5c3-236f0d8c0125","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"Authorization","value":"{{AdminToken}}","type":"text"},{"key":"Content-Type","name":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":""},"url":"{{BaseUrl}}/api/v2/admin/webhook_config","description":"This endpoint retrieves the webhook configurations for the admin.
\n","urlObject":{"path":["api","v2","admin","webhook_config"],"host":["{{BaseUrl}}"],"query":[],"variable":[]}},"response":[{"id":"8415df4b-95c9-4ecb-8b90-a0d83652a9b6","name":"200 OK","originalRequest":{"method":"GET","header":[{"key":"Authorization","value":"{{AdminToken}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":""},"url":"{{BaseUrl}}/api/v2/admin/webhook_config"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 04 Feb 2025 04:12:07 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"Cache-Control","value":"max-age=0, private, must-revalidate"},{"key":"Cache-Control","value":"no-store, no-cache, must-revalidate, max-age=0"},{"key":"x-request-id","value":"GCDl_BTvb4TipCIFktvx"},{"key":"strict-transport-security","value":"max-age=31536000; includeSubDomains"},{"key":"x-xss-protection","value":"1; mode=block"},{"key":"x-frame-options","value":"ALLOW-FROM SAMEDOMAIN"},{"key":"x-content-type-options","value":"nosniff"},{"key":"referrer-policy","value":"same-origin"},{"key":"content-security-policy","value":"frame-ancestors 'self'"},{"key":"permissions-policy","value":"geolocation=(),fullscreen=(self)"},{"key":"cf-cache-status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=b6Oijognk6ygT8vdyFNZRiyRMaR3eN5r8UN6gJZ%2BAZR2TAdA2ti4%2B2%2F6XCVd%2B%2BACgt5ugsmTMQBQteBMSLkps3XeErekc4iWJ8zWZOQHOpE%2F74KvSv2MmsbDwy4Q2%2Bwh2oTrTzTdCNg%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"90c7d20fa9e0405c-SIN"},{"key":"Content-Encoding","value":"br"},{"key":"server-timing","value":"cfL4;desc=\"?proto=TCP&rtt=46771&min_rtt=39025&rtt_var=30128&sent=5&recv=5&lost=0&retrans=1&sent_bytes=2812&recv_bytes=933&delivery_rate=41634&cwnd=243&unsent_bytes=0&cid=17112d4e4f3d452a&ts=144&x=0\""}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"webhook_configs\": [\n {\n \"created_at\": \"2024-10-07T04:20:54\",\n \"id\": **,\n \"is_active\": true,\n \"type\": \"FORWARD_WHATSAPP\",\n \"updated_at\": \"2024-10-07T04:20:54\",\n \"url\": \"https://qismo-*****.qiscus.io/webhook/wa\"\n }\n ]\n },\n \"status\": 200\n}"},{"id":"1d1f4f85-be9f-43aa-b8ab-4b9b5717ae8e","name":"401 Unauthorized","originalRequest":{"method":"GET","header":[{"key":"Authorization","value":"{{AdminToken}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":""},"url":"{{BaseUrl}}/api/v2/admin/webhook_config"},"status":"Unauthorized","code":401,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 04 Feb 2025 04:13:28 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"39"},{"key":"Connection","value":"keep-alive"},{"key":"Cache-Control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"GCDmDw3VwS48y38BQL7C"},{"key":"cf-cache-status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=yFQ9%2FW6recrkqBq5tvrLgLID9NLHINuJESOVaVpKGFuLz8V3JQf%2B%2FD%2B4qq7c8WL3%2FDZWVSYlS9hb4LkmT0gaKFA32oHhex65liQ81vPXD5EI%2Bs3hzzhFVd6liZe8GlM0NctTZYmn778%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"90c7d40cfe7f405c-SIN"},{"key":"server-timing","value":"cfL4;desc=\"?proto=TCP&rtt=61789&min_rtt=39025&rtt_var=44736&sent=86&recv=84&lost=0&retrans=1&sent_bytes=5684&recv_bytes=1731&delivery_rate=84643&cwnd=248&unsent_bytes=0&cid=17112d4e4f3d452a&ts=81627&x=0\""}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": \"invalid token\",\n \"status\": 401\n}"}],"_postman_id":"34fa44a6-789f-4609-b5c3-236f0d8c0125"},{"name":"Delete Webhook","id":"3e0ba59e-2363-4cea-bb5f-f7d743e8ea68","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"DELETE","header":[{"key":"Authorization","value":"{{AdminToken}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":""},"url":"{{BaseUrl}}/api/v2/admin/webhook_config/{{Id}}","description":"This endpoint is used to delete a specific webhook configuration by its ID. Upon successful deletion, the server will respond with a status code of 200.
\n","urlObject":{"path":["api","v2","admin","webhook_config","{{Id}}"],"host":["{{BaseUrl}}"],"query":[],"variable":[]}},"response":[{"id":"a71e6f49-ebe3-4465-bfe6-f52b8f9fe9d1","name":"200 OK","originalRequest":{"method":"DELETE","header":[{"key":"Authorization","value":"{{AdminToken}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":""},"url":"{{BaseUrl}}/api/v2/admin/webhook_config/{{Id}}"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 04 Feb 2025 04:14:07 GMT"},{"key":"Content-Type","value":"application/json"},{"key":"Content-Length","value":"13"},{"key":"Connection","value":"keep-alive"},{"key":"Cache-Control","value":"max-age=0, private, must-revalidate"},{"key":"Cache-Control","value":"no-store, no-cache, must-revalidate, max-age=0"},{"key":"x-request-id","value":"GCDmGAlL5oXoI_wFl6_B"},{"key":"strict-transport-security","value":"max-age=31536000; includeSubDomains"},{"key":"x-xss-protection","value":"1; mode=block"},{"key":"x-frame-options","value":"ALLOW-FROM SAMEDOMAIN"},{"key":"x-content-type-options","value":"nosniff"},{"key":"referrer-policy","value":"same-origin"},{"key":"content-security-policy","value":"frame-ancestors 'self'"},{"key":"permissions-policy","value":"geolocation=(),fullscreen=(self)"},{"key":"cf-cache-status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=VThRrfKdHhjjkA%2FOJWZKZ4fRMZC3TeIr6jz2yPIkb7Li%2FnR%2BwdQtaHsq1O1u6bUoaXYL9L3td%2BO6usQQQ46Ki5narc7mcC7KGISKj3R4j6NC8EqyHY8FXLmdrtySp%2Bkur736WqOLwsg%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"90c7d4fe1cd3405c-SIN"},{"key":"server-timing","value":"cfL4;desc=\"?proto=TCP&rtt=63418&min_rtt=39025&rtt_var=36811&sent=123&recv=122&lost=0&retrans=1&sent_bytes=6625&recv_bytes=2089&delivery_rate=84643&cwnd=248&unsent_bytes=0&cid=17112d4e4f3d452a&ts=120209&x=0\""}],"cookie":[],"responseTime":null,"body":"{\n \"data\": \"ok\"\n}"}],"_postman_id":"3e0ba59e-2363-4cea-bb5f-f7d743e8ea68"}],"id":"71aa67cf-f1e9-441f-b84f-2b1577086d14","description":"This API is designed to simplify webhook configuration management. You can use services like Webhook.site or Beeceptor to generate a webhook URL that will receive data.
\n","_postman_id":"71aa67cf-f1e9-441f-b84f-2b1577086d14"},{"name":"Export","item":[{"name":"Send Conversation History","id":"2d684fcd-11d1-4167-b8db-af16af28e08e","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"},{"key":"Qiscus-App-Id","value":"{{AppCode}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"room_id","value":"{{roomId}}","type":"text"},{"key":"email","value":"your@email.com","type":"text"}]},"url":"{{BaseUrl}}/api/v1/export/conversations/send_history","description":"accessibility: all
accessibility: all
To be able to export, the room must be resolved first.
\n","_postman_id":"c9b231b2-37a8-420f-b736-382c752990b9"},{"name":"Channels","item":[{"name":"Line","item":[{"name":"Create new Line Channel","id":"d0bac2db-39a0-4a9a-b1de-ef1f135e3e7f","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"},{"key":"Qiscus-App-Id","value":"{{AppId}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"access_token","value":"{{AccessToken}}","type":"text"},{"key":"secret_key","value":"{{SecretKey}}","type":"text"},{"key":"name","value":"line34","type":"text"},{"key":"badge_url","value":"https://www.gambar.com","type":"text"}]},"url":"{{BaseUrl}}/api/v2/line/connect","description":"accessibility: admin
{\n \"data\": {\n \"line_channel\": {\n \"access_token\": \"{{AccessToken}}\",\n \"badge_url\": \"https://www.gambar.com\",\n \"id\": 1178,\n \"is_active\": true,\n \"name\": \"line34\",\n \"secret_key\": \"{{SecretKey}}\",\n \"webhook_url\": \"https://multichannel-api.qiscus.com/webhook/line/1178\"\n }\n },\n \"status\": 200\n}\n\naccessibility: admin
optional|boolean
\n","type":"text"}]},"url":"{{BaseUrl}}/api/v2/line/connect/{{channel_id}}/update","description":"accessibility: admin
accessibility: admin
accessibility: admin
Sample Response
\n{\n \"data\": {\n \"fb_channel\": {\n \"badge_url\": \"https://www.gambar.com\",\n \"id\": 27xx,\n \"is_active\": true,\n \"name\": \"Ranjer Merah\",\n \"page_id\": \"152774531243xxx\"\n }\n },\n \"status\": 200\n}\n\nboolean
\n","type":"text"}]},"url":"{{BaseUrl}}/api/v2/fb/connect/{{channel_id}}/update","description":"accessibility: admin
accessibility: admin
accessibility: admin
accessibility: admin
required
\n","type":"text"},{"key":"source","value":"wa","description":"required
\n","type":"text"},{"key":"room_id","value":"1234xx","description":"required
\n","type":"text"}]},"url":"{{BaseUrl}}/api/v2/admin/customer/block","urlObject":{"path":["api","v2","admin","customer","block"],"host":["{{BaseUrl}}"],"query":[],"variable":[]}},"response":[{"id":"e637f954-c661-4b79-9a2a-a5e241d1cb96","name":"200 OK","originalRequest":{"method":"POST","header":[{"key":"Qiscus-App-id","value":"{{AppCode}}","type":"text"},{"key":"Authorization","value":"{{AdminToken}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"user_id","value":"1234xx","description":"required","type":"text"},{"key":"source","value":"wa","description":"required","type":"text"},{"key":"room_id","value":"1234xx","description":"required","type":"text"}]},"url":"{{BaseUrl}}/api/v2/admin/customer/block"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 10 Sep 2024 03:00:46 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"access-control-allow-methods","value":"POST, HEAD, GET, OPTIONS, DELETE, PUT, PATCH"},{"key":"access-control-allow-origin","value":"*"},{"key":"Cache-Control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"F_PCx-j6tajtZj8bcevy"},{"key":"strict-transport-security","value":"max-age=63072000; includeSubDomains; preload"},{"key":"x-content-type-options","value":"nosniff"},{"key":"x-xss-protection","value":"1; mode=block"},{"key":"referrer-policy","value":"same-origin"},{"key":"permissions-policy","value":"geolocation=(),fullscreen=(self)"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=EFQRovg7%2FFs1zSdeOUdh8R9eWUHop7VJThn%2BqXOKwXo3qJaIbYjxazL794Cxk0wWASZf73YoAs9UpCBy7nrWDI9YHbF2u1X9%2F2dur47HaxmoV9GxOEjCtmB2qXVylWJ7yB5LKRD2kdY%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"8c0c2b6bba429f8b-SIN"},{"key":"Content-Encoding","value":"br"}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"blocked_customer\": {\n \"source\": \"wa\",\n \"user_id\": \"628*****\"\n }\n },\n \"status\": 200\n}"}],"_postman_id":"c3955105-3207-4ba6-bbb4-408cd91467ac"},{"name":"Unblock Contact","id":"db6c188b-a2d9-4066-8c83-de44e25d8e8e","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Qiscus-App-id","value":"{{AppCode}}","type":"text"},{"key":"Authorization","value":"{{AdminToken}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"description":"required
\n","key":"user_id","type":"text","value":"1234xxx"},{"description":"required
\n","key":"source","type":"text","value":"wa"},{"key":"room_id","value":"1234xx","description":"required
\n","type":"text"}]},"url":"{{BaseUrl}}/api/v2/admin/customer/unblock","urlObject":{"path":["api","v2","admin","customer","unblock"],"host":["{{BaseUrl}}"],"query":[],"variable":[]}},"response":[{"id":"7b312cc4-bfe4-4958-85c6-69a7e4c9fdf0","name":"200 OK","originalRequest":{"method":"POST","header":[{"key":"Qiscus-App-id","value":"{{AppCode}}","type":"text"},{"key":"Authorization","value":"{{AdminToken}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"description":"required","key":"user_id","type":"text","value":"1234xx"},{"description":"required","key":"source","type":"text","value":"wa"},{"key":"room_id","value":"1234xx","description":"required","type":"text"}]},"url":"{{BaseUrl}}/api/v2/admin/customer/unblock"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 10 Sep 2024 04:48:22 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"access-control-allow-methods","value":"POST, HEAD, GET, OPTIONS, DELETE, PUT, PATCH"},{"key":"access-control-allow-origin","value":"*"},{"key":"Cache-Control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"F_PIpx2Ifl7ZXZUA5LIR"},{"key":"strict-transport-security","value":"max-age=63072000; includeSubDomains; preload"},{"key":"x-content-type-options","value":"nosniff"},{"key":"x-xss-protection","value":"1; mode=block"},{"key":"referrer-policy","value":"same-origin"},{"key":"permissions-policy","value":"geolocation=(),fullscreen=(self)"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=%2Bx7MnOsdwLnLQU4FxCqQYzK8jVM%2FdvWIDbEex2GTf6WLzHeQt88x2tOsI4msXy2eUCBQV7MGiXpb2nYBFVeomIRkrbaJnGRbuDogAdBSw9h3b9eSOVI4uroIeYT8TPP1VSSYUcaARaA%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"8c0cc90b3fd29c3b-SIN"},{"key":"Content-Encoding","value":"br"}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"blocked_customer\": {\n \"source\": \"wa\",\n \"user_id\": \"628*****\"\n }\n },\n \"status\": 200\n}"}],"_postman_id":"db6c188b-a2d9-4066-8c83-de44e25d8e8e"},{"name":"Blocked Contacts","id":"b74e9730-4ad1-40dd-90e6-9474b2bed21f","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"Qiscus-App-id","type":"text","value":"{{AppCode}}"},{"key":"Authorization","type":"text","value":"{{AdminToken}}"}],"body":{"mode":"formdata","formdata":[{"description":"optional|search for user_id
\n","key":"user_id","type":"text","value":""},{"description":"optional
\n","key":"source","type":"text","value":""}]},"url":"{{BaseUrl}}/api/v2/admin/customer/blocked_list","urlObject":{"path":["api","v2","admin","customer","blocked_list"],"host":["{{BaseUrl}}"],"query":[],"variable":[]}},"response":[{"id":"3e1cb14c-2864-4195-a464-b5bae0cf1164","name":"200 OK","originalRequest":{"method":"GET","header":[{"key":"Qiscus-App-id","value":"{{AppCode}}","type":"text"},{"key":"Authorization","value":"{{AdminToken}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"description":"optional|search for user_id","key":"user_id","type":"text","value":""},{"description":"optional","key":"source","type":"text","value":""}]},"url":"{{BaseUrl}}/api/v2/admin/customer/blocked_list"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Tue, 10 Sep 2024 04:57:29 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"access-control-allow-methods","value":"POST, HEAD, GET, OPTIONS, DELETE, PUT, PATCH"},{"key":"access-control-allow-origin","value":"*"},{"key":"Cache-Control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"F_PJJpGg_P1gqIIA8mVB"},{"key":"strict-transport-security","value":"max-age=63072000; includeSubDomains; preload"},{"key":"x-content-type-options","value":"nosniff"},{"key":"x-xss-protection","value":"1; mode=block"},{"key":"referrer-policy","value":"same-origin"},{"key":"permissions-policy","value":"geolocation=(),fullscreen=(self)"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=O2IBNSmLUe0zx8s0G3NKIgPZBA5%2B7PxfzfZjIrLY3Xc1ev5sAbQkSJf4X2KsYbEqRSNAGFnTyw5g4f7Y%2FGGquMftelxHV3gcNZXOTMfKFJNuD11RnydYhC924h9H0sSzXVT6p8ynBTE%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"8c0cd6681ae14c29-SIN"},{"key":"Content-Encoding","value":"br"}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"blocked_customers\": [\n {\n \"source\": \"telegram\",\n \"user_id\": \"1*****2\"\n },\n {\n \"source\": \"custom2\",\n \"user_id\": \"*****@gmail.com\"\n },\n {\n \"source\": \"line\",\n \"user_id\": \"U*****9\"\n },\n {\n \"source\": \"qiscus\",\n \"user_id\": \"*****@mail.com\"\n },\n {\n \"source\": \"fb\",\n \"user_id\": \"6*****7\"\n },\n {\n \"source\": \"qiscus\",\n \"user_id\": \"*****@mail.com\"\n }\n ]\n },\n \"meta\": {\n \"limit\": 20,\n \"page\": 1,\n \"total\": 6,\n \"total_page\": 1\n },\n \"status\": 200\n}"}],"_postman_id":"b74e9730-4ad1-40dd-90e6-9474b2bed21f"}],"id":"5ce2668e-516d-4bf3-bbd4-5f9e16228911","_postman_id":"5ce2668e-516d-4bf3-bbd4-5f9e16228911","description":""},{"name":"Update wa channel","id":"90d87955-b609-4910-acb8-ff6c68d517ea","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"},{"key":"Qiscus-App-Id","value":"{{AppCode}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"name","value":"","description":"optional
\n","type":"text"},{"key":"is_ssl_enabled","value":"","description":"required|boolean
\n","type":"text"},{"key":"badge_url","value":"","description":"optional|url
\n","type":"text"},{"key":"is_active","value":"","description":"optional|boolean
\n","type":"text"},{"key":"read_enabled","value":"","description":"optional|boolean
\n","type":"text"}]},"url":"{{BaseUrl}}/api/v2/wa/connect/{{channel_id}}/update","description":"accessibility: admin
accessibility: admin
accessibility: admin
accessibility: admin
optional|url
\n","type":"text"},{"key":"bot_token","value":"{{BotToken}}","description":"required
\n","type":"text"}]},"url":"{{BaseUrl}}/api/v2/telegram/connect","description":"accessibility: admin
{\n \"data\": {\n \"telegram_channel\": {\n \"badge_url\": null,\n \"bot_token\": \"{{BotToken}}\",\n \"id\": 16xx,\n \"is_active\": true,\n \"username\": \"Tecwrtbot\",\n \"webhook_url\": \"https://multichannel-api.qiscus.com/webhook/telegram/16xx\"\n }\n },\n \"status\": 200\n}\n\noptional
\n","type":"text"},{"key":"is_ssl_enabled","value":"","description":"required|boolean
\n","type":"text"},{"key":"badge_url","value":"","description":"optional|url
\n","type":"text"},{"key":"is_active","value":"","description":"optional|boolean
\n","type":"text"}]},"url":"{{BaseUrl}}/api/v2/telegram/connect/:channel_id/update","description":"accessibility: admin
accessibility: admin
accessibility: admin
{\n{\n \"data\": {\n \"agent\": {\n \"avatar_url\": \"https://d1edrlpyc25xu0.cloudfront.net/kiwari-prod/image/upload/D1se5xo40I/1516941944-Screen_Shot_2018-01-26_at_11.45.20.png\",\n \"created_at\": \"2019-11-20T02:42:58\",\n \"email\": \"mantapjiwah@mail.com\",\n \"force_offline\": false,\n \"id\": 68,\n \"is_available\": true,\n \"last_login\": null,\n \"name\": \"mantapjiwah@mail.com\",\n \"sdk_email\": \"Uata9_mantapjiwah@mail.com\",\n \"sdk_key\": \"Gf3a7\",\n \"type\": 2,\n \"type_as_string\": \"agent\"\n },\n \"agent_service\": {\n \"created_at\": \"2021-06-02T04:18:28\",\n \"first_comment_id\": null,\n \"first_comment_timestamp\": null,\n \"id\": 951,\n \"is_resolved\": false,\n \"last_comment_id\": null,\n \"notes\": null,\n \"resolved_at\": null,\n \"room_id\": \"43716219\"\n },\n \"room_log\": {\n \"channel_id\": 5,\n \"extras\": null,\n \"has_no_message\": false,\n \"is_waiting\": false,\n \"name\": \"John Doe\",\n \"resolved\": false,\n \"resolved_ts\": null,\n \"room_badge\": null,\n \"room_id\": \"43716219\",\n \"source\": \"weq\",\n \"start_service_comment_id\": null,\n \"user_avatar_url\": \"https://image.flaticon.com/icons/svg/145/145867.svg\",\n \"user_id\": \"johndoe@gmail.com\"\n }\n },\n \"status\": 200\n}\nSample Response
\n{\n \"data\": {\n \"agent\": {\n \"avatar_url\": \"https://d1edrlpyc25xu0.cloudfront.net/kiwari-prod/image/upload/D1se5xo40I/1516941944-Screen_Shot_2018-01-26_at_11.45.20.png\",\n \"created_at\": \"2019-11-20T02:42:58\",\n \"email\": \"mantapjiwah@mail.com\",\n \"force_offline\": false,\n \"id\": 68,\n \"is_available\": true,\n \"last_login\": null,\n \"name\": \"mantapjiwah@mail.com\",\n \"sdk_email\": \"Uata9_mantapjiwah@mail.com\",\n \"sdk_key\": \"Gf3a7\",\n \"type\": 2,\n \"type_as_string\": \"agent\"\n },\n \"agent_service\": {\n \"created_at\": \"2021-06-02T04:18:28\",\n \"first_comment_id\": null,\n \"first_comment_timestamp\": null,\n \"id\": 951,\n \"is_resolved\": false,\n \"last_comment_id\": null,\n \"notes\": null,\n \"resolved_at\": null,\n \"room_id\": \"43716219\"\n },\n \"room_log\": {\n \"channel_id\": 5,\n \"extras\": null,\n \"has_no_message\": false,\n \"is_waiting\": false,\n \"name\": \"John Doe\",\n \"resolved\": false,\n \"resolved_ts\": null,\n \"room_badge\": null,\n \"room_id\": \"43716219\",\n \"source\": \"weq\",\n \"start_service_comment_id\": null,\n \"user_avatar_url\": \"https://image.flaticon.com/icons/svg/145/145867.svg\",\n \"user_id\": \"johndoe@gmail.com\"\n }\n },\n \"status\": 200\n}\nrequired
\n"},{"key":"name","value":"lksajd1209xx","type":"text","description":"optional
\n"},{"key":"badge_url","value":"https://www.gambar.com","type":"text","description":"optional
\n"},{"key":"page_id","value":"2103xxx","type":"text","description":"required
\n"}]},"url":"{{BaseUrl}}/api/v2/ig/connect","description":"Sample Response
\n{\n \"data\": {\n \"fb_channel\": {\n \"badge_url\": \"https://www.image.com\",\n \"id\": 2,\n \"is_active\": false,\n \"name\": null,\n \"page_id\": \"10315xxxxx\"\n }\n },\n \"status\": 200\n}\n\nboolean
\n"},{"key":"badge_url","value":"","type":"text","description":"option
\nConfigs_sample
\n{\n \"offline_message\": \"yes\",\n \"online_message\": \"test\",\n \"send_online_if_resolved\": true,\n \"send_offline_each_message\": true \n}\noptionalboolean
\n"},{"key":"private_replies_enabled","value":"","description":"optional | boolean
\n","type":"text"},{"key":"private_replies_text","value":"","description":"optional | text
\n","type":"text"}]},"url":"{{BaseUrl}}/api/v2/ig/connect/{{channelId}}/update","urlObject":{"path":["api","v2","ig","connect","{{channelId}}","update"],"host":["{{BaseUrl}}"],"query":[],"variable":[]}},"response":[{"id":"71548723-4429-47fe-b3ef-63ca363373f3","name":"200 OK","originalRequest":{"method":"POST","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"name","value":"","type":"text","description":"boolean"},{"key":"badge_url","value":"","type":"text","description":"option\n\nConfigs_sample\n\n```json\n{\n \"offline_message\": \"yes\",\n \"online_message\": \"test\",\n \"send_online_if_resolved\": true,\n \"send_offline_each_message\": true \n}\n```\n"},{"key":"is_active","value":"","type":"text","description":"optionalboolean"},{"key":"private_replies_enabled","value":"","description":"optional | boolean","type":"text"},{"key":"private_replies_text","value":"","description":"optional | text","type":"text"}]},"url":"{{BaseUrl}}/api/v2/ig/connect/{{channelId}}/update"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Thu, 29 Dec 2022 17:42:50 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"access-control-allow-methods","value":"POST, HEAD, GET, OPTIONS, DELETE, PUT, PATCH"},{"key":"access-control-allow-origin","value":"*"},{"key":"cache-control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"FxxxxxxxxxxIBS"},{"key":"Strict-Transport-Security","value":"max-age=63072000; includeSubDomains; preload"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"Referrer-Policy","value":"same-origin"},{"key":"Permissions-Policy","value":"geolocation=(),fullscreen=(self)"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.xxxxx.com\\/report\\/v3?s=B7xxxxxxxxxxxxxxxxxxxCurucgTTc3eMxX%2BaUclgZXVwG6YHBTPy2bBLg2Rx8xxxxxxxxxxxxxxQsH5sCxvdqlJ30sxCb8ncFeuM9DFB6RJWY2duHGWno6axxxxxxxxxAr8ot4\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"7xxxxxxxxx-IAD"},{"key":"Content-Encoding","value":"br"}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"ig_channel\": {\n \"badge_url\": \"https://multichannel.qiscus.com/img/instagram_badge.svg\",\n \"id\": 7*****7,\n \"ig_id\": \"*****\",\n \"is_active\": true,\n \"name\": \"Onetwothree Art Store\",\n \"page_id\": \"1*****9\",\n \"private_replies_enabled\": false,\n \"private_replies_text\": null\n }\n },\n \"status\": 200\n}"},{"id":"d177bd6e-6e3f-4e97-8e1a-c7c5ce01eb16","name":"401 Unauthorized","originalRequest":{"method":"POST","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"name","value":"","type":"text","description":"boolean"},{"key":"badge_url","value":"","type":"text","description":"option\n\nConfigs_sample\n\n```json\n{\n \"offline_message\": \"yes\",\n \"online_message\": \"test\",\n \"send_online_if_resolved\": true,\n \"send_offline_each_message\": true \n}\n```\n"},{"key":"is_active","value":"","type":"text","description":"optionalboolean"},{"key":"private_replies_enabled","value":"","description":"optional | boolean","type":"text"},{"key":"private_replies_text","value":"","description":"optional | text","type":"text"}]},"url":"{{BaseUrl}}/api/v2/ig/connect/{{channelId}}/update"},"status":"Unauthorized","code":401,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Thu, 29 Dec 2022 17:40:20 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"39"},{"key":"Connection","value":"keep-alive"},{"key":"access-control-allow-methods","value":"POST, HEAD, GET, OPTIONS, DELETE, PUT, PATCH"},{"key":"access-control-allow-origin","value":"*"},{"key":"cache-control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"Fxxxxxxxxxxx"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.xxxxx.com\\/report\\/v3?s=B7xxxxxxxxxxxxxxxxxxxCurucgTTc3eMxX%2BaUclgZXVwG6YHBTPy2bBLg2Rx8xxxxxxxxxxxxxxQsH5sCxvdqlJ30sxCb8ncFeuM9DFB6RJWY2duHGWno6axxxxxxxxxAr8ot4\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"7xxxxxxxxxxxf-IAD"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": \"invalid token\",\n \"status\": 401\n}"},{"id":"0dbebeb7-0aff-4a47-97e6-70a487327f1b","name":"400 Bad Request","originalRequest":{"method":"POST","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"name","value":"","type":"text","description":"boolean"},{"key":"badge_url","value":"","type":"text","description":"option\n\nConfigs_sample\n\n```json\n{\n \"offline_message\": \"yes\",\n \"online_message\": \"test\",\n \"send_online_if_resolved\": true,\n \"send_offline_each_message\": true \n}\n```\n"},{"key":"is_active","value":"","type":"text","description":"optionalboolean"},{"key":"private_replies_enabled","value":"","description":"optional | boolean","type":"text"},{"key":"private_replies_text","value":"","description":"optional | text","type":"text"}]},"url":"{{BaseUrl}}/api/v2/ig/connect/{{channelId}}/update"},"status":"Bad Request","code":400,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Thu, 29 Dec 2022 17:41:06 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"64"},{"key":"Connection","value":"keep-alive"},{"key":"access-control-allow-methods","value":"POST, HEAD, GET, OPTIONS, DELETE, PUT, PATCH"},{"key":"access-control-allow-origin","value":"*"},{"key":"cache-control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"FxxxxxxxxxxxS"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.xxxxx.com\\/report\\/v3?s=B7xxxxxxxxxxxxxxxxxxxCurucgTTc3eMxX%2BaUclgZXVwG6YHBTPy2bBLg2Rx8xxxxxxxxxxxxxxQsH5sCxvdqlJ30sxCb8ncFeuM9DFB6RJWY2duHGWno6axxxxxxxxxAr8ot4\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"xxxxxxx81cf-IAD"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": {\n \"message\": \"id should be valid integer\"\n },\n \"status\": 400\n}"}],"_postman_id":"955c177b-b3aa-4b35-8006-3e163f608786"},{"name":"Reconnect ig channel","id":"0d43c296-1d3b-4fb1-afc3-d2b96adf5f61","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"ig_user_token","value":"","type":"text"},{"key":"channel_id","value":"","type":"text"}]},"url":"{{BaseUrl}}/api/v2/ig/connect/{{channelId}}/reconnect","description":"Sample Response
\n{\n \"data\": {\n \"fb_channel\": {\n \"badge_url\": \"https://www.gambar3.com\",\n \"id\": 2,\n \"is_active\": false,\n \"name\": null,\n \"page_id\": \"1031572103650792\"\n }\n },\n \"status\": 200\n}\naccessibility: all (eligible-user)
Request Body
\nHsm Detail object
Button object
Hsm Status Code
Request Body
\nHsm Detail object
Hsm Detail object
{\n \"data\": {\n \"hsm_template\": {\n \"category\": \"notification\",\n \"channel_id\": xxx1,\n \"channel_name\": \"Halo coba\",\n \"hsm_details\": [\n {\n \"approval_status\": 2,\n \"buttons\": [\n {\n \"text\": \"https://yayaya.com\",\n \"type\": \"url\"\n }\n ],\n \"content\": \"Content 1}} {{2}} {{3}}\",\n \"footer\": \"ok ini footer\",\n \"header_content\": null,\n \"header_default_value\": null,\n \"header_type\": null,\n \"id\": 8xx0,\n \"language\": \"en\",\n \"number_of_arguments\": 3,\n \"rejection_reason\": null,\n \"tested\": false\n },\n {\n \"approval_status\": 0,\n \"buttons\": [\n {\n \"text\": \"https://yayaya.com\",\n \"type\": \"url\"\n }\n ],\n \"content\": \"Content {{1}} {{2}} {{3\",\n \"footer\": \"ok ini footer\",\n \"header_content\": null,\n \"header_default_value\": null,\n \"header_type\": null,\n \"id\": 8xxx1,\n \"language\": \"id\",\n \"number_of_arguments\": 3,\n \"rejection_reason\": null,\n \"tested\": false\n }\n ],\n \"id\": 8021,\n \"name\": \"name\",\n \"namespace\": \"namespace\",\n \"type\": 2\n }\n },\n \"status\": 200\n}\naccessibility: admin
Page number
\n","type":"text/plain"},"key":"page","value":"integer"},{"description":{"content":"Items per page
\n","type":"text/plain"},"key":"limit","value":"integer"},{"description":{"content":"Filter by channel
\n","type":"text/plain"},"key":"channel_id\t","value":"integer"},{"description":{"content":"Search by template name (case-insensitive, partial match)
\n","type":"text/plain"},"key":"name","value":"string"},{"description":{"content":"true = approved only, false = non-approved only, omit = all
\n","type":"text/plain"},"key":"approved\t","value":"boolean"},{"description":{"content":"Filter by category (e.g. marketing, utility, authentication)
\n","type":"text/plain"},"key":"category","value":"string"},{"description":{"content":"Filter by button type (e.g. opt_out)
\n","type":"text/plain"},"key":"button_type\t","value":"string"},{"description":{"content":"Filter carousel templates
\n","type":"text/plain"},"key":"is_carousel\t","value":"boolean"},{"description":{"content":"Filter mmlite channels only
\n","type":"text/plain"},"key":"is_mmlite","value":"boolean"}],"variable":[]}},"response":[{"id":"99cdd097-6ac3-4ac7-bd97-d955bcd6e582","name":"200 OK","originalRequest":{"method":"GET","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"},{"key":"Qiscus-App-Id","value":"{{AppCode}}","type":"text"}],"url":{"raw":"{{BaseUrl}}/api/v3/admin/hsm?page=2&limit=5","host":["{{BaseUrl}}"],"path":["api","v3","admin","hsm"],"query":[{"key":"page","value":"2"},{"key":"limit","value":"5"}]}},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Thu, 11 May 2023 02:06:05 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"access-control-allow-methods","value":"POST, HEAD, GET, OPTIONS, DELETE, PUT, PATCH"},{"key":"access-control-allow-origin","value":"*"},{"key":"cache-control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"F130lv96D1GooZsfrQ-C"},{"key":"Strict-Transport-Security","value":"max-age=63072000; includeSubDomains; preload"},{"key":"X-Content-Type-Options","value":"nosniff"},{"key":"X-XSS-Protection","value":"1; mode=block"},{"key":"Referrer-Policy","value":"same-origin"},{"key":"Permissions-Policy","value":"geolocation=(),fullscreen=(self)"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v3?s=tRyTKlUVXa3ivOvPf3NwjdOnSZ%2B72TY0FN5UD52mU7DRj5k4c7Xfxj9EEbUByoYVLGXDnRE2Nmyldn7oG6hlVffE8Zf7GeNxyZACMO%2BUmjB5Ea6rV42aMxDyJIA0BmE7vBzHM4uw%2BKQ%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"7c56dc4ef8493952-IAD"},{"key":"Content-Encoding","value":"br"}],"cookie":[],"responseTime":null,"body":"{\n \"data\": {\n \"hsm_quota\": 0,\n \"hsm_templates\": [\n {\n \"appeal_category_status\": 0,\n \"category\": \"AUTHENTICATION\",\n \"channel_id\": 3*****5,\n \"channel_name\": \"Qiscus Product Sandbox Cloud\",\n \"hsm_details\": [\n {\n \"approval_status\": 1,\n \"button_type\": null,\n \"buttons\": null,\n \"content\": \"Ini adalah kode OTP Anda\",\n \"footer\": \"Terima kasih\",\n \"header_content\": \"Welcome to DuaRoda\",\n \"header_default_value\": null,\n \"header_type\": \"text\",\n \"id\": 1*****7,\n \"language\": \"id\",\n \"number_of_arguments\": 0,\n \"rejection_reason\": \"NONE\",\n \"tested\": false\n }\n ],\n \"id\": 1*****5,\n \"name\": \"otpduaroda\",\n \"namespace\": \"6xxxxx_xxxx_xxxx_xxxx_xxxxxxx\",\n \"previous_category\": null,\n \"type\": 2\n },\n {\n \"appeal_category_status\": 0,\n \"category\": \"MARKETING\",\n \"channel_id\": 3*****5,\n \"channel_name\": \"Sandbox 26\",\n \"hsm_details\": [\n {\n \"approval_status\": 1,\n \"button_type\": null,\n \"buttons\": null,\n \"content\": \"Good news,{{1}}! Remember when you asked us about our product? Good news! It’s back. But we haven’t put it on our website yet. Why? Because you let us know of your interest we thought it would be only fair to give you the chance to buy it first. So get in contact and let us know if you’re still interested!\",\n \"footer\": null,\n \"header_content\": null,\n \"header_default_value\": null,\n \"header_type\": null,\n \"id\": 1*****7,\n \"language\": \"en\",\n \"number_of_arguments\": 1,\n \"rejection_reason\": \"NONE\",\n \"tested\": false\n }\n ],\n \"id\": 1*****6,\n \"name\": \"back_in_stock\",\n \"namespace\": \"*****\",\n \"previous_category\": null,\n \"type\": 2\n },\n {\n \"appeal_category_status\": 0,\n \"category\": \"MARKETING\",\n \"channel_id\": 3*****5,\n \"channel_name\": \"Qiscus Product Sandbox Cloud\",\n \"hsm_details\": [\n {\n \"approval_status\": 1,\n \"button_type\": null,\n \"buttons\": null,\n \"content\": \"Good news,{{1}}! Remember when you asked us about our product? Good news! It’s back. But we haven’t put it on our website yet. Why? Because you let us know of your interest we thought it would be only fair to give you the chance to buy it first. So get in contact and let us know if you’re still interested!\",\n \"footer\": null,\n \"header_content\": null,\n \"header_default_value\": null,\n \"header_type\": null,\n \"id\": 1*****7,\n \"language\": \"en\",\n \"number_of_arguments\": 1,\n \"rejection_reason\": \"NONE\",\n \"tested\": false\n }\n ],\n \"id\": 1*****5,\n \"name\": \"back_in_stock\",\n \"namespace\": \"*****\",\n \"previous_category\": null,\n \"type\": 2\n },\n {\n \"appeal_category_status\": 0,\n \"category\": \"MARKETING\",\n \"channel_id\": 3*****3,\n \"channel_name\": \"Sandbox 26\",\n \"hsm_details\": [\n {\n \"approval_status\": 1,\n \"button_type\": null,\n \"buttons\": null,\n \"content\": \"Hello! Our May promotion starts in less than a week! All of our products will be sold at the highest discounts of the year. Are you ready?\",\n \"footer\": null,\n \"header_content\": null,\n \"header_default_value\": null,\n \"header_type\": null,\n \"id\": 1*****7,\n \"language\": \"en\",\n \"number_of_arguments\": 0,\n \"rejection_reason\": \"NONE\",\n \"tested\": false\n }\n ],\n \"id\": 1*****5,\n \"name\": \"sale_announcement\",\n \"namespace\": \"xxxxxxxx_xxxx_xxxx_xxxx_xxxxxxxx\",\n \"previous_category\": null,\n \"type\": 2\n },\n {\n \"appeal_category_status\": 0,\n \"category\": \"MARKETING\",\n \"channel_id\": 3*****4,\n \"channel_name\": \"Sandbox 26\",\n \"hsm_details\": [\n {\n \"approval_status\": 1,\n \"button_type\": null,\n \"buttons\": null,\n \"content\": \"Good news,{{1}}! Remember when you asked us about our product? Good news! It’s back. But we haven’t put it on our website yet. Why? Because you let us know of your interest we thought it would be only fair to give you the chance to buy it first. So get in contact and let us know if you’re still interested!\",\n \"footer\": null,\n \"header_content\": null,\n \"header_default_value\": null,\n \"header_type\": null,\n \"id\": 1*****7,\n \"language\": \"en\",\n \"number_of_arguments\": 1,\n \"rejection_reason\": \"NONE\",\n \"tested\": false\n }\n ],\n \"id\": 1*****5,\n \"name\": \"booking_confirmation\",\n \"namespace\": \"*****\",\n \"previous_category\": \"UTILITY\",\n \"type\": 2\n }\n ]\n },\n \"meta\": {\n \"limit\": 5,\n \"page\": 2,\n \"total\": 3224,\n \"total_page\": 645\n },\n \"status\": 200\n}"},{"id":"e518d884-0874-43fb-a395-addcafaeb197","name":"401 Unauthorized","originalRequest":{"method":"GET","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"},{"key":"Qiscus-App-Id","value":"{{AppCode}}","type":"text"}],"url":{"raw":"{{BaseUrl}}/api/v3/admin/hsm?page=2&limit=5","host":["{{BaseUrl}}"],"path":["api","v3","admin","hsm"],"query":[{"key":"page","value":"2"},{"key":"limit","value":"5"}]}},"status":"Unauthorized","code":401,"_postman_previewlanguage":"json","header":[{"key":"Date","value":"Thu, 11 May 2023 02:06:55 GMT"},{"key":"Content-Type","value":"application/json; charset=utf-8"},{"key":"Content-Length","value":"39"},{"key":"Connection","value":"keep-alive"},{"key":"access-control-allow-methods","value":"POST, HEAD, GET, OPTIONS, DELETE, PUT, PATCH"},{"key":"access-control-allow-origin","value":"*"},{"key":"cache-control","value":"max-age=0, private, must-revalidate"},{"key":"x-request-id","value":"F130oqJ6VDP_gNcfvd6x"},{"key":"CF-Cache-Status","value":"DYNAMIC"},{"key":"Report-To","value":"{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v3?s=92x5Y0%2FX8JfSeStpWoC95V4Ab%2Fwm5skiLrLQDSQP%2BotktGdNoFj37xkCDu58oJn5cX8aZNKxbz9hVm0DW7EiaDvEaC1VRnzJwhYe736ormUlBuAYoGwQOqTshK1KsJICosIOHhOqKsA%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}"},{"key":"NEL","value":"{\"success_fraction\":0,\"report_to\":\"cf-nel\",\"max_age\":604800}"},{"key":"Server","value":"cloudflare"},{"key":"CF-RAY","value":"7c56dd875d538262-IAD"}],"cookie":[],"responseTime":null,"body":"{\n \"errors\": \"invalid token\",\n \"status\": 401\n}"}],"_postman_id":"e38d2244-9559-4015-99d5-8c707f6c01bd"},{"name":"Broadcast Template Detail","id":"06d5189b-4bcd-4994-84ef-613cc975adf1","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"Qiscus-Secret-Key","value":"{{SecretKey}}","type":"text"},{"key":"Qiscus-App-Id","value":"{{AppCode}}","type":"text"}],"url":"{{BaseUrl}}/api/v2/admin/hsm/show/{{HsmID}}","description":"accessibility: admin
accessibility: admin
accessibility: admin
accessibility: admin
accessibility: admin
optional, if null will use first wa channel
\n","key":"channel_id","type":"text","value":""},{"description":"required
\n","key":"template_name","type":"text","value":""},{"description":"required
\n","key":"namespace","type":"text","value":""},{"description":"string, required
\n","key":"language","type":"text","value":""},{"description":"array of string, required
\n","key":"variables[]","type":"text","value":""},{"description":"string, required
\n","key":"phone_number","type":"text","value":""},{"description":"required if template has buttons
\n","key":"button_params","type":"text","value":""},{"key":"started_at","value":"","description":"optional, Schedule the broadcast message if needed. ex: 2023-10-11T03:55:00 (UTC+0 format)
\n","type":"text"},{"key":"is_mmlite","value":"","description":"optional, Set to true to enable optimized broadcast (mmlite), but this only works for broadcasts using CSV.
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\n","key":"template_name","type":"text","value":""},{"description":"required
\n","key":"namespace","type":"text","value":""},{"description":"string, required
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\nqueued : 0
\nsending : 1
\nfinished : 2
\nfailed : 3
\nscheduled : 4
\ncanceled : 5
\nunfinished : 6
\nStatus :
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\nqueued : 0
\nsending : 1
\nsent : 2
\ndelivered : 3
\nread : 4
\ndelivered but failed : 5
\nscheduled : 6
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