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Hype API е базирано на REST принципите. Използват се стандартни HTTP

Начално ръководство

За да използвате Hype API е необходимо -

Да се създаде интеграция на вашата платформа с клиент на Hype, при което ще ви бъде предоставен API Key
\n
Hype API има следните лимити и ограничения rate and usage limits.
\n
Hype API отговаря само на HTTPS-secured комуникация.
Всеки рекуест направен към HTTP ще бъде пренасочен с HTTP 301 redirect
към съответния HTTPS ресурс.
\n
Когато има грешка, Hype API връща както съответния
Status Code на грешката в хедъра на отговора, така и JSON форматиран
отговор, в следния вид:
\n

{\n   \"error\": 1,\n   \"message\": \"Текст на грешката\"\n}\n\n

Удостоверяване (Authentication)

Hype API използва автентикация чрез Authorization header
от тип Bearer Token. За да получите такъв токън, трябва да се създаде
интеграция между настоящ клиент на Hype и вашата платформа за което
трябва да се свържите с съпорт центъра на Hype.

Authentication error response

Ако токъна липсва или е невалиден, ще получите грешка от тип 401 (Unauthorized).

Endpoints

DEV: https://es.dev.hype-software.com

LIVE: https://es.hype-software.com

Rate and usage limits

Hype API има ограничение на брой рекуести които могат да
се направят в рамките на една минута. Ограничението е 1000 заявки за
минута. Ако се надвишът броя заявки за минута, ще се. върне грешка 429
(Too Many Requests).

В header на всеки върнат отговор след рекуест към Hype API, присъстват следните параметри:

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Header	Description
`X-RateLimit-Limit`	Максималният брой заявки, които потребителят има право да направи за минута.
`X-RateLimit-Remaining`	Броят заявки, оставащи в текущия рейт лимит \"прозорец\".
`X-RateLimit-Reset`	Време (в Unix timestamp) когато настощият рейт лимит ще се ресетне. ❗ Връща се само в случай надвишаван на лимита.
`Retry-After`	Време (в секунди) след което може да се направи нов рекуест. ❗ Връща се само в случай надвишаван на лимита.

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Всяка една задача, създадена за обработка от съответната платформа се добавя към така наречена опашка, от която регулярно трябва да се извличат, като се правят рекуест към специално разработени за целта ендпойнти.

За момента има 6 различни типа ресурси, за които се създават задачи: items, categories, order requests, order delivery channels, order payment types, order request status

След като бъде обработане дадена задача, се прави
отделен рекуест към съответния за ресурса ендпойнт, с което се подава
статуса и резултата от обработката й.

Извличне на задачи

След като задачите се извлекът от съответния ендпойнт и
се обработят, то на същия се връща отговор за статуса и резултата от
изпълнението на съответната задача, след което заадчата се маркира като обработена.

Като резултат от заявките към тези ендпойнти, се връща масив от обекти.
Всеки един обект интерпретиращ задача има следната структура:

{\n   \"id\":\" ...\",\n   \"request\":{\n      ...\n   },\n   \"status\":...,\n   \"type\":\"...\"\n}\n\n

id - Това е идентификатора на създадената задача, той ще е необходим, когато
се репортва статуса и резултата от изпълнението на задачата

request - При нормална Resfull API комуникация, това представлява Body-то на заявката

type - Това е Request Method-а който трябва да се интерпретира.

- Задачите с type GET, се интерпретират, като заявка за получаване на всички записи за дадение ресурс (items, categories, erc.).
- POST - създаване на запис за съответния ресурс
- PUT - обновяване на запис за съответния ресурс

status - в случая статуса на задачата е винаги 0, което индикира че задачата е нова, необработена

Items

GET /tasks/hype-custom/items

Като резултат от горната заявка ще получим payload с по-долу представените задачи.

[\n   {\n      \"id\":\"9a101f76-f1c8-47c2-a19f-259150bb62e0\",\n      \"request\":{\n         \"name\":\"Маргарита 20\",\n         \"categoryId\":31,\n         \"price\":4.33,\n         \"preparationTime\":20,\n         \"barCode\":\"812345679\",\n         \"modifiers\":[],\n         \"supplements\":[],\n         \"quantity\":2,\n         \"active\":true\n      },\n      \"status\":0,\n      \"type\":\"POST\"\n   },\n   {\n      \"id\":\"9a101f76-f1c8-47c2-a19f-259150bb62e0\",\n      \"request\":{\n         \"id\":87001, \n         \"name\":\"Coca Cola\",\n         \"categoryId\":31,\n         \"price\":2.5,\n         \"preparationTime\":null,\n         \"barCode\":\"712345689\",\n         \"modifiers\":[],\n         \"supplements\":[],\n         \"quantity\":20,\n         \"active\":true\n      },\n      \"status\":0,\n      \"type\":\"PUT\"\n   }\n]\n\n

Първата задача с id 9a101f76-f1c8-47c2-a19f-259150bb62e0, представлява задача за създаване на нов item.

Втората задача е за обновяване на item с id 87001. Това ID е id-то на артикула от платформата, която се интегрира към HES!

Order Requests

GET /tasks/hype-custom/orderRequests

Когато има промяна по статуса на някоя поръчка от страна на Hype, се създава задача за обновяването (update) й.

👉 Hype обновява само статуса на поръчката като останалите параметри остават непроменени

[\n   {\n      \"id\":\"9a101f76-f1c8-47c2-a19f-259150bb62e0\",\n      \"request\":{\n         \"id\":1,\n         \"discount\":3.45,\n         \"paymentTypes\":[\n            {\n               \"id\":1,\n               \"name\":\"Stripe\",\n               \"amount\":10.25,\n               \"status\":\"completed\"\n            }\n         ],\n         \"orderComment\":\"Коментар към поръчката\",\n         \"deliveryChannel\":{\n            \"id\":1,\n            \"name\":\"За плажа\",\n            \"deliveryPrice\":2.5\n         },\n         \"status\":{\n            \"id\":2,\n            \"name\":\"Приета\"\n         },\n         \"clientDetails\":{\n            \"firstName\":\"Иван\",\n            \"lastName\":\"Иванов\",\n            \"phone\":\"+359884443555\",\n            \"city\":\"Бургас\",\n            \"postCode\":\"8000\",\n            \"address\":\"кв. Възраждане, Блок 571\",\n            \"formatted\":\"Бургас, 8000, кв. Възраждане, Блок 571\"\n         },\n         \"orderDetails\":{\n            \"elements\":[\n               {\n                  \"id\":255653,\n                  \"name\":\"Маргарита 20\",\n                  \"modifierIds\":[\n                  ],\n                  \"supplementIds\":[\n                  ],\n                  \"comment\":\"Да няма нищо зелено, като рукола зелени маслини или чушки\",\n                  \"quantity\":2,\n                  \"orderPrice\":4.33\n               }\n            ]\n         },\n         \"total\":10.25,\n         \"subTotal\":8.67\n      },\n      \"status\":0,\n      \"type\":\"PUT\"\n   }\n]\n\n

Order Delivery Channels

GET /tasks/hype-custom/orderDeliveryChannels

Този тип ресурс, обикновено ще има задачи само от тип GET. Т.е когато се получи такъв тип задача, това се интерпретира, като \"Дай ми всички записи, които имаш за този ресурс\".

[\n   {\n      \"id\":\"9a101f76-f1c8-47c2-a19f-259150bb62e0\",\n      \"request\":{},\n      \"status\":0,\n      \"type\":\"GET\"\n   }\n]\n\n

Това означава, че трябва да се използва Create Order Delivery Channels, за да се създадът в HES съответните матоди за доставка

Order Payment Types

GET /tasks/hype-custom/orderPaymentTypes

По аналогичен начин, както е при Order Delivery Channels, и тук задачите са от тип GET

[\n   {\n      \"id\":\"9a101f76-f1c8-47c2-a19f-259150bb62e0\",\n      \"request\":{},\n      \"status\":0,\n      \"type\":\"GET\"\n   }\n]\n\n

Като резултат, трябва да се използва Create Payment Type, за да се създадът в HES съответните методи за плащане.

Order Request Status

GET /tasks/hype-custom/orderRequestStatus

По аналогичен начин, както е при Order Delivery Channels и Order Payment Types, и тук задачите са от тип GET

[\n   {\n      \"id\":\"9a101f76-f1c8-47c2-a19f-259150bb62e0\",\n      \"request\":{},\n      \"status\":0,\n      \"type\":\"GET\"\n   }\n]\n\n

Като резултат, трябва да се използва Create Order Request Status, за да се създадът в HES съответните методи за плащане.

Обновяване статус на задача

След като дадена задача бъде извлечена и обработена,
трябва системата да бъде нотифицирана, за резултата от това. За целта
към по-рано посочените ендпойнти за всеки отделен ресурс се прави
отделен PUT рекуест с подобен на следния пейлоуд :

[\n   {\n      \"entity_task_id\":\"9a101f76-f1c8-47c2-a19f-259150bb62e0\",\n      \"response\":{ ... },\n      \"status\": 200\n   }\n]\n\n

entity_task_id - това е ID-то на задачата която е получена за обработка от HES

response - това е отговорът от изпълнението на задачата (При GET задача, този параметър се игнорира)

status - това е статуса на изпълнение на самата задача. Този статус код е същи като смисъла на стандартните HTTP status code

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Този ресурс се ползва само при първоначална синхронизация, за да може HES да свърже методите за доставка между двете платформи

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Tasks

Всеки task е entry в queue, който Hype Reports трябва да poll-ва от HES и след обработка да acknowledge-не със статус и response.

HES създава tasks за следните entity types:

menus
saloons
tables
users

Poll endpoints:

GET /tasks/hype-reports/menus
GET /tasks/hype-reports/saloons
GET /tasks/hype-reports/tables
GET /tasks/hype-reports/users

Acknowledge endpoints:

PUT /tasks/hype-reports/menus
PUT /tasks/hype-reports/saloons
PUT /tasks/hype-reports/tables
PUT /tasks/hype-reports/users

Task object

Всеки GET response връща array от task objects:

[\n {\n \"id\": \"...\",\n \"request\": { ... },\n \"status\": 0,\n \"type\": \"POST\"\n }\n]

id е ID-то на task-а. Използва се като entity_task_id при acknowledge.

request е payload-ът, който Hype Reports трябва да обработи.

type е action-ът, който трябва да се изпълни:

GET: Hype Reports връща своите записи към HES
POST: създаване или mapping на нов entity
PUT: обновяване или mapping на existing entity

status е 0 за нов, необработен task.

GET tasks

GET task означава, че HES иска данни от Hype Reports за дадения entity type. Върнете response като array от entities или [] ако не поддържате HR -> HS sync за този entity type.

POST/PUT tasks

POST и PUT tasks съдържат source entity от Hype Server. След като го приложите в Hype Reports, върнете single object в response. Ако entity вече съществува, върнете неговия existing HR ID. Това създава mapping между Hype Server ID и Hype Reports ID.

Update task status

След обработка изпратете PUT request към endpoint-а за съответния entity type:

[\n {\n \"entity_task_id\": \"...\",\n \"status\": 200,\n \"response\": {\n \"id\": \"...\"\n }\n }\n]

entity_task_id е id от получения task.

status е HTTP-like status code за резултата от обработката.

response е резултатът от обработката:

за GET tasks: array или []
за POST/PUT tasks: single object с Hype Reports ID

Важно за saloons и tables

Обработвайте saloons преди tables. При table response полето saloonId трябва да съдържа Hype Reports saloon ID, за да може HES да мапне връзката table -> saloon.

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Creates a report-generation job. Supported reports: operator-revenue (user_ids, max 31 days), revenue-by-menu (menu_ids, max 31 days), and orders-summary (user_ids, saloon_ids, table_ids, max 1 day). Filter IDs must be Hype Reports IDs mapped by sync tasks; unmapped IDs are omitted before forwarding to Hype Reports.

Polls report status by reportRequestId. data is null until COMPLETED; completed_at is only set for completed jobs and error is only set for failed jobs. For orders-summary, data is the root array of closed-account rows.

Hype Reports интеграция

Този документ описва как клиент на Hype Reports се интегрира с Hype Exchange Service (HES) за синхронизация на menus, saloons, tables и users, както и за заявяване и polling на reports.

Всички заявки използват Bearer token за Hype Reports акаунта:

Authorization: Bearer

Ще получите:

integration_id
\n
api_token
\n

Base URL

Използвайте средата на HES, която ви е предоставена.

1) Initial Sync (Menus, Saloons, Tables и Users)

HES създава sync tasks за четири entity типа. Hype Reports poll-ва matching endpoint-а и после acknowledge-ва със съответния PUT endpoint.

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Order	Entity	Poll tasks	Acknowledge tasks
1	Menus	GET /tasks/hype-reports/menus	PUT /tasks/hype-reports/menus
2	Saloons	GET /tasks/hype-reports/saloons	PUT /tasks/hype-reports/saloons
3	Tables	GET /tasks/hype-reports/tables	PUT /tasks/hype-reports/tables
4	Users	GET /tasks/hype-reports/users	PUT /tasks/hype-reports/users

Process saloons before tables. table.saloonId трябва да сочи към съответния Hype Reports saloon ID, за да може HES да мапне table -> saloon връзката.

Task Types

GET

Значение: \"Изпратете собствените си данни към HES.\"
\n
response може да е list или [].
\n
Ако не искате HR -> HS sync за даден entity type, върнете [].
\n

POST/PUT

Значение: \"Приложете или мапнете source entity.\"
\n
response трябва да е single object с вашия existing HR ID.
\n
Това създава mapping (HS ID <-> HR ID) и предотвратява дублиране.
\n

Entity Payloads

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Entity	Fields
Menu	id, name, startDate, endDate, isActive, isDefault
Saloon	id, name, width, height, order
Table	id, name, saloonId, x, y, width, height
User	, firstName, middleName, lastName, position, email, phone

Entity IDs могат да са strings или integers. Връщайте стабилен Hype Reports id за всяко entity, което запазвате; report filters и ID mapping в резултатите зависят от него.

Task Update Request

Payload format:

[\n  {\n    \"entity_task_id\": \"\",\n    \"status\": 200,\n    \"response\": {\n      \"id\": \"\",\n      \"name\": \"Table 1\",\n      \"saloonId\": \"\",\n      \"x\": 0,\n      \"y\": 0,\n      \"width\": 100,\n      \"height\": 100\n    }\n  }\n]\n\n

Notes:

За POST/PUT tasks, response трябва да е single object.
\n
За GET tasks, response може да е list или [].
\n
response: {} е accepted и advance-ва sync-а, но не създава usable HR-ID mapping. Използвайте го само ако не пазите това entity. Без mapping тези IDs не могат надеждно да се използват като report filters и HES няма как да ги преведе в report results.
\n

Deduplication Rule

Ако вече имате същия menu, saloon, table или user, върнете вашия existing HR ID в POST/PUT response. HES ще мапне ID-тата вместо да създава дубликати.

2) Request Reports

POST /api/v1/integrations/{integration_id}/reports/{report}

Поддържани reports:

operator-revenue
\n
revenue-by-menu
\n
orders-summary
\n

Всички reports изискват:

date_from (ISO 8601 datetime или YYYY-MM-DD)
\n
date_to (ISO 8601 datetime или YYYY-MM-DD)
\n

date_to трябва да е on/after date_from. Filters и maximum ranges са report-specific:

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Report	Optional filters (HR IDs)	Maximum range
operator-revenue	user_ids	31 days
revenue-by-menu	menu_ids	31 days
orders-summary	user_ids, saloon_ids, table_ids	1 day

Всички filter IDs трябва да са Hype Reports IDs, установени чрез sync tasks. HES ги превежда към Hype Server IDs преди worker-ът да генерира report-а. Unmapped IDs се пропускат; ако няма останали mapped IDs, worker-ът получава empty array и не прилага filter за този entity type.

Example (operator-revenue):

{\n  \"date_from\": \"2025-01-01T00:00:00.000Z\",\n  \"date_to\": \"2025-01-31T23:59:59.000Z\",\n  \"user_ids\": [\"hr-user-1\", \"hr-user-2\"]\n}\n\n

Example (orders-summary):

{\n  \"date_from\": \"2026-07-08T00:00:00.000Z\",\n  \"date_to\": \"2026-07-08T23:59:59.000Z\",\n  \"user_ids\": [\"hr-user-7\"],\n  \"saloon_ids\": [\"hr-saloon-10\"],\n  \"table_ids\": [\"hr-table-20\"]\n}\n\n

При success, HES връща 202:

{\n  \"jobId\": \"\",\n  \"pollUrl\": \"https://hes.test/api/v1/report-data/\",\n  \"message\": \"Report request accepted and queued for processing\"\n}\n\n

3) Poll Report Status

GET /api/v1/report-data/{jobId}

Report status values:

PENDING: заявката е приета, но worker още не я е взел
\n
PROCESSING: worker е взел задачата и я изпълнява
\n
POST_PROCESSING_PENDING: в опашка за post-processing (ID mapping, formatting)
\n
POST_PROCESSING: post-processing се изпълнява
\n
COMPLETED: завършено успешно; data е налична
\n
FAILED: worker е върнал error; error е наличен
\n
CANCELLED: report е прекратен
\n

Pending response:

{\n  \"jobId\": \"\",\n  \"status\": \"PENDING\",\n  \"data\": null\n}\n\n

Completed response за operator-revenue / revenue-by-menu връща object data, обикновено с results.

За orders-summary, data е root array с един entry за всеки closed account:

{\n  \"jobId\": \"\",\n  \"status\": \"COMPLETED\",\n  \"data\": [\n    {\n      \"saloonId\": \"hr-saloon-10\",\n      \"saloonName\": \"Main hall\",\n      \"tableId\": \"hr-table-20\",\n      \"tableName\": \"Table 1\",\n      \"accountTotal\": 123.45,\n      \"items\": [\n        { \"name\": \"Coffee\", \"quantity\": 2, \"salePrice\": 9.5 }\n      ],\n      \"operatorId\": \"hr-user-7\",\n      \"operatorName\": \"Mila Ivanova\",\n      \"accountClosedAt\": \"2026-07-08T12:30:00.000Z\"\n    }\n  ],\n  \"completed_at\": \"2026-07-08T12:31:00.000Z\"\n}\n\n

Optional fields могат да са null или omitted. За accounts на virtual table, saloon/table fields могат да са null или omitted.

ID Mapping in Report Results

HES мапва IDs в report results обратно към Hype Reports IDs:

operator-revenue: operatorId
\n
revenue-by-menu: menuId
\n
orders-summary: operatorId, saloonId, tableId
\n

Ако mapping липсва, ID-то остава във worker/Hype Server стойността.

Common Errors

422 Validation error

Invalid date или date_to преди date_from.
\n
Range над 31 days за operator-revenue / revenue-by-menu.
\n
Range над 1 day за orders-summary.
\n
Response включва field-level errors.
\n

403 Unauthorized

Token-ът не принадлежи към integration-а.

404 Report not found

Report slug не е operator-revenue, revenue-by-menu или orders-summary.

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Това е API, което връща всички \"задания\" (jobs), които са в опашката за дадена интеграция.

Това реално не са задачите който се получават при рекуест към /tasks/hype-custom/[Entity],
а така нареченото \"задание\" (job), за създаването на тези задача. Има
различни ситуации в коите тези \"задания\" могат да доведат до грешка и
невъзможност да се създаде задача за синхронизация, но основната е
когато по някаква причина някой от свързанието елементи на
OrderRequest-a, примерно даден артикул, все още не е синхронизиран между
двата акаунта от една интеграция. В такъв случай, това което HES прави е
да \"паузира\" дадената опашка. При което изчаква липсващия елемент на
OrderRequest-а да се синхронизира межди двете платформи и след това
успешно да създаде задача за синхронизиране и на този OrderRequest, към
съответната платформа получател.

Върнатия резултат от това API представлява масив от обекти представени чрез следните параметри:

id - Това е уникалния идентификатор на задачата в опашката.

request_method - това е метода на рекуеста който е използван от акаунта изпращач

entity - това поле указва името на ендтитито върху което тази задаче се изпълнява

payload - това е обекта носещ информация какви данни се подават от платформата за синхронизация

source - това е платформата източник на тази задача

staus - този параметър показва дали тази задача предстои да бъде обработена или е failed. Възможните стойности са failed, pending

error_msg - това поле указва какъв е контекста на грешката по време на обработване на тази задача, ако статуса на задачата е failed

{\n        \"id\": \"1f6cc4e9-222f-4ee1-95fd-517e9b28dde8\",\n        \"entity\": \"CategoryEntity\",\n        \"request_method\": \"PUT\",\n        \"payload\": {\n            \"id\": 53,\n            \"name\": \"TEST 4\",\n            \"color\": \"#674AEF\",\n            \"order\": 9007199254740991,\n            \"createdAt\": \"2024-04-15T12:15:37.013Z\",\n            \"updatedAt\": \"2024-04-15T12:15:57.000Z\",\n            \"mainCategoryId\": null\n        },\n        \"source\": {\n            \"id\": \"9a583928-13d9-4a0f-bb7f-c02b847a927c\",\n            \"name\": \"hype-fe.stage.scalewest.com\"\n        },\n        \"status\": \"failed\",\n        \"error_msg\": \"The entity with name TEST 4, which the platform is attempting to update, has not yet been fully synchronized between the two platforms.\"\n    }\n\n

В примера, това е \"задание\" за създаване на задача за синхронизация на ентитито Category. Заданието идва от акауна hype-fe.stage.scalewest.com
и представлява ъпдейт на категория. Но в дадения пример, системата не
може да създаде задача, защото има друга вече създадена задача в /tasks/hype-custom/categories
, която е за създаване на самия запис в платформата получател (initial
POST request for category sync), т.е. преди да може HES да създаде
задача за ъпдейт, трябва да обработим задачата за създаване на този
запис

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integraionId
е задължителен параметър с който се указва за коя от интеграциите,
управлявани с този API ключ желаете да изтриете задачи от опашката

jobId
е опционален (незадължителен) параметър. Когато сте дефинирали този
параметър системата ще се опита да изтрие точно това специфично задание.

Начално ръководство

Удостоверяване (Authentication)

Authentication error response

Endpoints

Rate and usage limits

Извличне на задачи

Items

Categories

Order Requests

Order Delivery Channels

Order Payment Types

Order Request Status

Обновяване статус на задача

Ако параметъра jobId не се подаде, то всички задания в тази опашка ще бъдат изтрити.