{"info":{"_postman_id":"ef77b579-e1a2-406f-9051-daff322fdee6","name":"🚀 Plasgos CRM API Documentation","description":"

\n
Koleksi Postman untuk integrasi dengan Plasgos CRM API, mencakup endpoint WhatsApp API reguler, WABA Official, dan webhook user.
\n

Ringkasan

Collection ini berisi request siap pakai untuk dua environment:

Production: https://wa-client.plasgos.co.id
\n
Sandbox: https://api-crm.sandbox.plasgos.co.id
\n

Semua endpoint API integration menggunakan header signature dan timestamp.

Authentication

Semua endpoint API integration di collection ini menggunakan header berikut:

x-api-key: YOUR_API_KEY\nx-timestamp: UNIX_TIMESTAMP\nx-signature: GENERATED_SIGNATURE\n\n

Format signature yang dipakai server saat ini adalah:

signature = HMAC_SHA256(secret_key, api_key + ':' + timestamp)\n\n

Catatan:

Signature harus dalam format lowercase hex.
\n
Timestamp menggunakan Unix timestamp dalam satuan detik.
\n
Timestamp berlaku maksimal 5 menit.
\n
Collection ini belum mengenerate signature otomatis. Nilai TIMESTAMP dan SIGNATURE pada request perlu Anda isi sendiri atau dibuat lewat script eksternal.
\n

Webhook Notifications

Webhook publik untuk consumer API sengaja disederhanakan menjadi dua event yang paling dibutuhkan untuk integrasi pengiriman template dan broadcast. Semua request webhook dari server kami menyertakan header keamanan x-hub-token yang berisi token verifikasi Anda.

Daftar Event Publik

message.received: Event pesan masuk dari customer ke conversation user.
\n
message.statuses: Event perubahan status pesan outbound, misalnya sent, delivered, atau read.
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Struktur Payload Umum

{\n  \"event\": \"message.received\",\n  \"event_name\": \"message.received\",\n  \"event_version\": 1052,\n  \"event_at\": \"2026-04-08T10:32:15.000Z\",\n  \"timestamp\": 1775644335,\n  \"source\": \"crm_chatroom\",\n  \"channel\": \"whatsapp\",\n  \"provider\": \"official\",\n  \"user\": {\n    \"id\": 42\n  },\n  \"account\": {\n    \"phone_number_id\": \"123456789012345\"\n  },\n  \"conversation\": {\n    \"conversation_id\": \"conv_01HRCHATROOMABC\",\n    \"phone_number_id\": \"123456789012345\",\n    \"conversation_status\": \"open\"\n  },\n  \"message\": {\n    \"id\": \"wamid.HBgLN...\",\n    \"type\": \"text\",\n    \"direction\": \"inbound\",\n    \"status\": \"unread\",\n    \"content\": {\n      \"type\": \"text\",\n      \"text\": \"Halo admin, saya mau tanya produk\"\n    }\n  },\n  \"statuses\": null,\n  \"recipient\": null,\n  \"meta\": {\n    \"room\": \"socketio:user:chat_room:123456789012345\",\n    \"emitted_via\": \"socket_and_webhook\",\n    \"source_event\": \"chat_room:new_message\"\n  },\n  \"data\": {\n    \"conversation\": {},\n    \"message\": {}\n  }\n}\n\n

Struktur Folder

1. Account

Dipakai untuk endpoint WhatsApp API reguler yang berkaitan dengan account.

2. WA Message

Dipakai untuk endpoint WhatsApp API reguler pengiriman dan histori pesan.

3. Contacts

Dipakai untuk mengambil daftar kontak user yang tersimpan di sistem Plasgos CRM melalui public API integration.

4. WABA Official

Dipakai untuk integrasi WhatsApp Business API Official.

5. Webhook

Berisi contoh payload event webhook dalam format custom method VIEW agar mudah direview di Postman.

Variable yang Dipakai di Collection

Variable yang relevan untuk collection ini:

YOUR_API_KEY
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TIMESTAMP
\n
SIGNATURE
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ACCOUNT_ID
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MESSAGE_ID
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OFFICIAL_ACCOUNT_ID
\n
OFFICIAL_PHONE_NUMBER_ID
\n
OFFICIAL_TEMPLATE_ID
\n
OFFICIAL_TEMPLATE_NAME
\n
OFFICIAL_TEMPLATE_CATEGORY
\n
OFFICIAL_BROADCAST_REQUEST_ID
\n
OFFICIAL_BROADCAST_ID
\n
TARGET_PHONE_NUMBER
\n

Status Code yang Sering Dipakai

200: request berhasil
\n
201: broadcast berhasil dibuat
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400: bad request
\n
401: header auth belum lengkap
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403: API key, signature, atau permission tidak valid
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404: resource tidak ditemukan
\n
408: timestamp expired
\n
422: validasi request gagal
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429: kuota harian broadcast integration terlampaui
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500: internal server error
\n

Catatan Update

Dokumentasi collection ini diperbarui pada 8 April 2026 untuk menyederhanakan webhook publik menjadi dua event consumer-friendly: message.received dan message.statuses.

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Buat broadcast WABA Official untuk semua jenis template message yang didukung sistem. recipients[].attachment bersifat opsional dan hanya dipakai untuk media unik per recipient pada template header IMAGE, VIDEO, atau DOCUMENT. Untuk template LOCATION, kirim field top-level location. Limit maksimal 1000 recipient per hari berdasarkan tanggal scheduled_at.

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Ambil daftar broadcast WABA Official yang telah dibuat melalui API integration. Mendukung pagination, pencarian nama/deskripsi, dan filter berdasarkan status.

\n","urlObject":{"protocol":"https","path":["api","v1","official","broadcasts"],"host":["wa-client","plasgos","co","id"],"query":[{"description":{"content":"

Nomor halaman (default: 1)

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Jumlah data per halaman (default: 10, max: 100)

\n","type":"text/plain"},"key":"limit","value":"10"},{"description":{"content":"

Filter status: draft, scheduled, processing, completed, cancelled, paused, failed (opsional)

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Pencarian nama atau deskripsi broadcast (opsional)

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Ambil data monitoring detail untuk broadcast tertentu berdasarkan broadcast_id. Respons mencakup statistik pengiriman, progress, durasi, delivery funnel, dan analisis kegagalan. Gunakan broadcast_id yang didapat dari response endpoint Get Official Broadcasts atau Send Official Template Broadcast.

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\"scheduled_at\": \"2026-04-08T03:00:00.000Z\",\n \"started_at\": \"2026-04-08T03:00:05.000Z\",\n \"completed_at\": \"2026-04-08T03:02:05.000Z\"\n },\n \"statistics\": {\n \"total\": 150,\n \"pending\": 0,\n \"queued\": 0,\n \"sent\": 10,\n \"delivered\": 100,\n \"read\": 35,\n \"failed\": 5,\n \"cancelled\": 0,\n \"paused\": 0,\n \"success_rate\": \"96.67\",\n \"delivery_rate\": \"93.10\",\n \"read_rate\": \"25.93\",\n \"failure_rate\": \"3.33\"\n },\n \"progress\": {\n \"total\": 150,\n \"completed\": 150,\n \"remaining\": 0,\n \"progress_percentage\": \"100.00\",\n \"status\": \"completed\"\n },\n \"duration\": {\n \"start\": \"2026-04-08T03:00:05.000Z\",\n \"end\": \"2026-04-08T03:02:05.000Z\",\n \"duration_ms\": 120000,\n \"duration_seconds\": 120,\n \"duration_minutes\": 2,\n \"duration_hours\": 0\n },\n \"sending_rate\": {\n \"messages_per_second\": \"1.21\",\n \"messages_per_minute\": \"72.50\",\n \"messages_per_hour\": \"0.00\"\n },\n \"failure_analysis\": {\n 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\"to\": \"6281234567890\",\n \"otp_code\": \"123456\",\n \"metadata\": {\n \"source\": \"postman\"\n }\n}","options":{"raw":{"language":"json"}}},"url":"https://wa-client.plasgos.co.id/api/v1/official/shared-waba/otp/{{serial_token}}","auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-api-key"},{"key":"value","value":""}]},"isInherited":true,"source":{"_postman_id":"ef77b579-e1a2-406f-9051-daff322fdee6","id":"ef77b579-e1a2-406f-9051-daff322fdee6","name":"🚀 Plasgos CRM API Documentation","type":"collection"}},"urlObject":{"path":["api","v1","official","shared-waba","otp","{{serial_token}}"],"host":["https://wa-client.plasgos.co.id"],"query":[],"variable":[]}},"response":[{"id":"13b04bb7-ddda-42e8-93f5-cfd09d40c51a","name":"Example Response","originalRequest":{"method":"POST","header":[{"key":"x-timestamp","value":"{{timestamp}}","type":"text"},{"key":"x-signature","value":"{{signature}}","type":"text"}],"body":{"mode":"raw","raw":"{\n \"to\": \"6281234567890\",\n \"otp_code\": \"123456\",\n \"metadata\": {\n \"source\": \"postman\"\n }\n}","options":{"raw":{"language":"json"}}},"url":"https://wa-client.plasgos.co.id/api/v1/official/shared-waba/otp/{{serial_token}}"},"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","name":"Content-Type","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": 200,\n \"message\": \"OTP successfully sent\",\n \"data\": {\n \"message_id\": \"wamid.HBgNNjI4MTM0MTQzOTg5NRUCABEYEjcxOUY4RTAxQjZDMjBCN0I0OQA=\",\n \"otp_code\": \"123456\",\n \"serial_token\": \"swotp_7679316ff33b4dd692dfb5f3c2900035\"\n },\n \"metadata\": {\n \"timestamp\": 1776241069123\n }\n}"}],"_postman_id":"52f58f7f-aae6-4629-8de2-470987609c24"}],"id":"59dff2fc-f0d8-452d-9f6c-157447ab2f9c","description":"

Dokumentasi API integration untuk WhatsApp Business API Official. Alur yang disarankan: ambil account, ambil phone number, ambil template approved, lalu kirim template message.

\n","_postman_id":"59dff2fc-f0d8-452d-9f6c-157447ab2f9c","auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-api-key"},{"key":"value","value":""}]},"isInherited":true,"source":{"_postman_id":"ef77b579-e1a2-406f-9051-daff322fdee6","id":"ef77b579-e1a2-406f-9051-daff322fdee6","name":"🚀 Plasgos CRM API Documentation","type":"collection"}}},{"name":"WA Message","item":[{"name":"Send Message","id":"c496a65e-6065-48fd-9df6-e09c011bf8a2","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-api-key"},{"key":"value","value":""}]},"isInherited":false},"method":"POST","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"body":{"mode":"raw","raw":"{\r\n \"message_id\": \"\",\r\n \"channel\": \"whatsapp\", \r\n \"account\": {\r\n \"account_id\": \"\"\r\n },\r\n \"receiver\": {\r\n \"phone_number\": \"\",\r\n \"name\": \"John Doe\"\r\n },\r\n \"content\": {\r\n /**\r\n * example content text\r\n */\r\n\r\n \"type\": \"text\",\r\n \"data\": {\r\n \"text\": \"Hello Testing\"\r\n }\r\n\r\n /**\r\n * example content image and video\r\n */\r\n \r\n // \"type\": \"image|video\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\"\r\n // }\r\n\r\n /**\r\n * example content document\r\n */\r\n \r\n // \"type\": \"document\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\",\r\n // \"mime_type\": \"application/pdf\",\r\n // \"file_name\": \"test.pdf\"\r\n // }\r\n \r\n }\r\n}","options":{"raw":{"language":"json"}}},"url":"https://wa-client.plasgos.co.id/api/v1/messages","description":"

Mengirim pesan WhatsApp ke nomor tujuan.

Example Content Types:

A. Text Message

{\n  \"type\": \"text\",\n  \"data\": {\n    \"text\": \"Your message here\"\n  }\n}\n\n

B. Image Message

{\n  \"type\": \"image\",\n  \"data\": {\n    \"url\": \"https://example.com/image.jpg\",\n    \"caption\": \"Image caption (optional)\"\n  }\n}\n\n

C. Video Message

{\n  \"type\": \"video\",\n  \"data\": {\n    \"url\": \"https://example.com/video.mp4\",\n    \"caption\": \"Video caption (optional)\"\n  }\n}\n\n

D. Document Message

{\n  \"type\": \"document\",\n  \"data\": {\n    \"url\": \"https://example.com/document.pdf\",\n    \"caption\": \"Document caption (optional)\",\n    \"mime_type\": \"application/pdf\",\n    \"file_name\": \"document.pdf\"\n  }\n}\n\n

\n","urlObject":{"path":["api","v1","messages"],"host":["https://wa-client.plasgos.co.id"],"query":[],"variable":[]}},"response":[{"id":"3b54f28b-bec2-4aae-9b41-28a57819c711","name":"Success","originalRequest":{"method":"POST","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"body":{"mode":"raw","raw":"{\r\n \"message_id\": \"\",\r\n \"channel\": \"whatsapp\", \r\n \"account\": {\r\n \"account_id\": \"\"\r\n },\r\n \"receiver\": {\r\n \"phone_number\": \"\",\r\n \"name\": \"John Doe\"\r\n },\r\n \"content\": {\r\n /**\r\n * example content text\r\n */\r\n\r\n \"type\": \"text\",\r\n \"data\": {\r\n \"text\": \"Hello Testing\"\r\n }\r\n\r\n /**\r\n * example content image and video\r\n */\r\n \r\n // \"type\": \"image|video\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\"\r\n // }\r\n\r\n /**\r\n * example content document\r\n */\r\n \r\n // \"type\": \"document\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\",\r\n // \"mime_type\": \"application/pdf\",\r\n // \"file_name\": \"test.pdf\"\r\n // }\r\n \r\n }\r\n}","options":{"raw":{"language":"json"}}},"url":"https://wa-client.plasgos.co.id/api/v1/messages"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": 200,\n \"message\": \"Message sent successfully\",\n \"data\": {\n \"message_id\": \"msg_20251007_001\",\n \"account_id\": \"68b14dc526d...\",\n \"receiver\": {\n \"phone_number\": \"6281234567890\",\n \"name\": \"John Doe\"\n },\n \"content\": {\n \"type\": \"text\",\n \"data\": {\n \"text\": \"Hello Testing\"\n }\n }\n },\n \"metadata\": {\n \"timestamp\": 1759828880403\n }\n}"},{"id":"070a8847-7758-473e-abcf-4cb1c83283c1","name":"Invalid Signature","originalRequest":{"method":"POST","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"body":{"mode":"raw","raw":"{\r\n \"message_id\": \"\",\r\n \"channel\": \"whatsapp\", \r\n \"account\": {\r\n \"account_id\": \"\"\r\n },\r\n \"receiver\": {\r\n \"phone_number\": \"\",\r\n \"name\": \"John Doe\"\r\n },\r\n \"content\": {\r\n /**\r\n * example content text\r\n */\r\n\r\n \"type\": \"text\",\r\n \"data\": {\r\n \"text\": \"Hello Testing\"\r\n }\r\n\r\n /**\r\n * example content image and video\r\n */\r\n \r\n // \"type\": \"image|video\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\"\r\n // }\r\n\r\n /**\r\n * example content document\r\n */\r\n \r\n // \"type\": \"document\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\",\r\n // \"mime_type\": \"application/pdf\",\r\n // \"file_name\": \"test.pdf\"\r\n // }\r\n \r\n }\r\n}","options":{"raw":{"language":"json"}}},"url":"https://wa-client.plasgos.co.id/api/v1/messages"},"code":403,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": 403,\n \"message\": \"Invalid signature\",\n \"metadata\": {\n \"timestamp\": 1759829502704\n }\n}"},{"id":"0631b319-7a14-419a-bc9d-6d9ded9a99db","name":"Duplicate Message ID","originalRequest":{"method":"POST","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"body":{"mode":"raw","raw":"{\r\n \"message_id\": \"\",\r\n \"channel\": \"whatsapp\", \r\n \"account\": {\r\n \"account_id\": \"\"\r\n },\r\n \"receiver\": {\r\n \"phone_number\": \"\",\r\n \"name\": \"John Doe\"\r\n },\r\n \"content\": {\r\n /**\r\n * example content text\r\n */\r\n\r\n \"type\": \"text\",\r\n \"data\": {\r\n \"text\": \"Hello Testing\"\r\n }\r\n\r\n /**\r\n * example content image and video\r\n */\r\n \r\n // \"type\": \"image|video\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\"\r\n // }\r\n\r\n /**\r\n * example content document\r\n */\r\n \r\n // \"type\": \"document\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\",\r\n // \"mime_type\": \"application/pdf\",\r\n // \"file_name\": \"test.pdf\"\r\n // }\r\n \r\n }\r\n}","options":{"raw":{"language":"json"}}},"url":"https://wa-client.plasgos.co.id/api/v1/messages"},"status":"Conflict","code":409,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\r\n \"status\": 409,\r\n \"message\": \"Missing or invalid data\",\r\n \"metadata\": {\r\n \"timestamp\": 1759829384791\r\n },\r\n \"errors\": [\r\n {\r\n \"message\": \"Message ID already exists\",\r\n \"path\": [\r\n \"message_id\",\r\n \"message_id\"\r\n ]\r\n }\r\n ]\r\n}"},{"id":"923ee145-3e48-49d7-b84e-6f866b198c37","name":"Error Validation Input","originalRequest":{"method":"POST","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"body":{"mode":"raw","raw":"{\r\n \"message_id\": \"\",\r\n \"channel\": \"whatsapp\", \r\n \"account\": {\r\n \"account_id\": \"\"\r\n },\r\n \"receiver\": {\r\n \"phone_number\": \"\",\r\n \"name\": \"John Doe\"\r\n },\r\n \"content\": {\r\n /**\r\n * example content text\r\n */\r\n\r\n \"type\": \"text\",\r\n \"data\": {\r\n \"text\": \"Hello Testing\"\r\n }\r\n\r\n /**\r\n * example content image and video\r\n */\r\n \r\n // \"type\": \"image|video\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\"\r\n // }\r\n\r\n /**\r\n * example content document\r\n */\r\n \r\n // \"type\": \"document\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\",\r\n // \"mime_type\": \"application/pdf\",\r\n // \"file_name\": \"test.pdf\"\r\n // }\r\n \r\n }\r\n}","options":{"raw":{"language":"json"}}},"url":"https://wa-client.plasgos.co.id/api/v1/messages"},"status":"Unprocessable Content","code":422,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": 422,\n \"message\": \"Missing or invalid data\",\n \"metadata\": {\n \"timestamp\": 1759829918645\n },\n \"errors\": [\n {\n \"message\": \"Phone number must start with +62, 62, or 08 and be max 15 digits\",\n \"path\": [\n \"receiver\",\n \"phone_number\"\n ]\n },\n {\n \"message\": \"Account id is invalid\",\n \"path\": [\n \"account\",\n \"account_id\",\n \"account\",\n \"account_id\"\n ]\n }\n ]\n}"}],"_postman_id":"c496a65e-6065-48fd-9df6-e09c011bf8a2"},{"name":"List 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\"name\": \"John Doe\"\n },\n \"content\": {\n \"data\": {\n \"text\": \"Hello Testing\"\n },\n \"type\": \"text\"\n }\n },\n {\n \"message_id\": \"msg_20251007_001\",\n \"account\": {\n \"id\": \"68b14dc526d...\",\n \"name\": \"Eko Suprianto\",\n \"phone_number\": \"6281234567890\"\n },\n \"receiver\": {\n \"phone_number\": \"6281234567890\",\n \"name\": \"John Doe\"\n },\n \"content\": {\n \"data\": {\n \"text\": \"Hello Testing\"\n },\n \"type\": \"text\"\n }\n },\n {\n \"message_id\": \"msg_20251007_002\",\n \"account\": {\n \"id\": \"68b14dc526d0...\",\n \"name\": \"Eko Suprianto\",\n \"phone_number\": \"6281234567890\"\n },\n \"receiver\": {\n \"phone_number\": \"6281234567890\",\n \"name\": \"John Doe\"\n },\n \"content\": {\n \"data\": {\n \"text\": \"Hello Testing\"\n },\n \"type\": \"text\"\n }\n },\n {\n \"message_id\": \"msg_20251007_003\",\n \"account\": {\n \"id\": \"68b14dc526d0...\",\n \"name\": \"Eko Suprianto\",\n \"phone_number\": \"6281234567890\"\n },\n \"receiver\": {\n \"phone_number\": \"6281234567890\",\n \"name\": \"John Doe\"\n },\n \"content\": {\n \"data\": {\n \"text\": \"Aduhhh Aku Lapar...\"\n },\n \"type\": \"text\"\n }\n },\n {\n \"message_id\": \"msg_20251007_004\",\n \"account\": {\n \"id\": \"68b14dc526d...\",\n \"name\": \"Eko Suprianto\",\n \"phone_number\": \"6281234567890\"\n },\n \"receiver\": {\n \"phone_number\": \"6281234567890\",\n \"name\": \"John Doe\"\n },\n \"content\": {\n \"data\": {\n \"text\": \"😁\"\n },\n \"type\": \"text\"\n }\n }\n ],\n \"metadata\": {\n \"count\": 11,\n \"timestamp\": 1759886573447\n }\n}"},{"id":"84a63828-e21b-4664-8dd4-1c04fcb0f0dd","name":"Expired Timestamp","originalRequest":{"method":"GET","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"url":"https://wa-client.plasgos.co.id/api/v1/messages"},"status":"Request 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Kirim pesan ke Whatsapp dan get list pesan yangt dikirim lewat Plasgos API CRM

\n","auth":{"type":"noauth","isInherited":false},"event":[{"listen":"prerequest","script":{"type":"text/javascript","packages":{},"requests":{},"exec":[""],"id":"f9f8bc65-84f6-466e-9452-b9d85299a0ef"}},{"listen":"test","script":{"type":"text/javascript","packages":{},"requests":{},"exec":[""],"id":"af9bbbdc-f257-4042-8cd4-39134da15445"}}],"_postman_id":"05920b85-7321-484d-af14-820f43a6856b"}],"id":"45e79583-b6ea-4673-a795-25f9ac350e63","_postman_id":"45e79583-b6ea-4673-a795-25f9ac350e63","description":"","auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-api-key"},{"key":"value","value":""}]},"isInherited":true,"source":{"_postman_id":"ef77b579-e1a2-406f-9051-daff322fdee6","id":"ef77b579-e1a2-406f-9051-daff322fdee6","name":"🚀 Plasgos CRM API Documentation","type":"collection"}}},{"name":"Sandbox","item":[{"name":"Account","item":[{"name":"Get 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Untuk template non-OTP, kirim variabel melalui `template.parameters.variables` sesuai placeholder template di Meta."},"status":"Bad Request","code":400,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": 400,\n \"message\": \"Template is not approved\",\n \"data\": null,\n \"metadata\": {\n \"timestamp\": 1775463300000\n }\n}"}],"_postman_id":"1fdc3ae6-6120-4922-8d90-e92c855a12dc"},{"name":"Send Official Template Broadcast","id":"51ac4076-d002-4646-8f78-69493d0b67da","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-api-key"},{"key":"value","value":""}]},"isInherited":false},"method":"POST","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"body":{"mode":"raw","raw":"{\n \"account_id\": \"\",\n \"template_id\": \"\",\n \"phone_number_id\": \"\",\n \"name\": \"Broadcast Event April\",\n \"description\": \"Dynamic media per recipient\",\n \"scheduled_at\": \"2026-04-08 10:00:00\",\n \"request_id\": \"broadcast_req_20260407_001\",\n \"variables\": [\n {\n \"name\": \"event_name\",\n \"value\": \"Seminar April\"\n },\n {\n \"name\": \"full_name\",\n \"value\": \"{{name}}\"\n }\n ],\n \"recipients\": [\n {\n \"phone_number\": \"628123456700\",\n \"attachment\": {\n \"type\": \"image\",\n \"link\": \"https://cdn.example.com/user-1.png\",\n \"mime_type\": \"image/png\",\n \"file_name\": \"user-1.png\"\n }\n },\n {\n \"phone_number\": \"628123456701\",\n \"attachment\": {\n \"type\": \"video\",\n \"link\": \"https://cdn.example.com/user-2.mp4\",\n \"mime_type\": \"video/mp4\",\n \"file_name\": \"user-2.mp4\"\n }\n },\n {\n \"phone_number\": \"628123456702\",\n \"attachment\": {\n \"type\": \"document\",\n \"link\": \"https://cdn.example.com/user-3.pdf\",\n \"mime_type\": \"application/pdf\",\n \"file_name\": \"user-3.pdf\"\n }\n }\n ]\n}","options":{"raw":{"language":"json"}}},"url":"https://api-crm.sandbox.plasgos.co.id/api/v1/official/broadcasts","description":"

\n","urlObject":{"protocol":"https","path":["api","v1","official","broadcasts"],"host":["api-crm","sandbox","plasgos","co","id"],"query":[],"variable":[]}},"response":[{"id":"70637e1e-278b-4e9c-87cd-39f933edb86e","name":"Created","originalRequest":{"auth":{"type":"apikey","apikey":{"key":"x-api-key","value":""}},"method":"POST","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"body":{"mode":"raw","raw":"{\n \"account_id\": \"\",\n \"template_id\": \"\",\n \"phone_number_id\": \"\",\n \"name\": \"Broadcast Event April\",\n \"description\": \"Dynamic media per recipient\",\n \"scheduled_at\": \"2026-04-08 10:00:00\",\n \"request_id\": \"broadcast_req_20260407_001\",\n \"variables\": [\n {\n \"name\": \"event_name\",\n \"value\": \"Seminar April\"\n },\n {\n \"name\": \"full_name\",\n \"value\": \"{{name}}\"\n }\n ],\n \"recipients\": [\n {\n \"phone_number\": \"628123456700\",\n \"attachment\": {\n \"type\": \"image\",\n \"link\": \"https://cdn.example.com/user-1.png\",\n \"mime_type\": \"image/png\",\n \"file_name\": \"user-1.png\"\n }\n },\n {\n \"phone_number\": \"628123456701\",\n \"attachment\": {\n \"type\": \"video\",\n \"link\": \"https://cdn.example.com/user-2.mp4\",\n \"mime_type\": \"video/mp4\",\n \"file_name\": \"user-2.mp4\"\n }\n },\n {\n \"phone_number\": \"628123456702\",\n \"attachment\": {\n \"type\": \"document\",\n \"link\": \"https://cdn.example.com/user-3.pdf\",\n \"mime_type\": \"application/pdf\",\n \"file_name\": \"user-3.pdf\"\n }\n }\n ]\n}","options":{"raw":{"language":"json"}}},"url":"https://api-crm.sandbox.plasgos.co.id/api/v1/official/broadcasts","description":"Buat broadcast WABA Official untuk semua jenis template message yang didukung sistem. `recipients[].attachment` bersifat opsional dan hanya dipakai untuk media unik per recipient pada template header `IMAGE`, `VIDEO`, atau `DOCUMENT`. Untuk template `LOCATION`, kirim field top-level `location`. Limit maksimal 1000 recipient per hari berdasarkan tanggal `scheduled_at`."},"status":"Created","code":201,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": 201,\n \"message\": \"Template broadcast created\",\n \"data\": {\n \"broadcast_id\": \"65f100000000000000000999\",\n \"name\": \"Broadcast Event April\",\n \"description\": \"Dynamic media per recipient\",\n \"account_id\": \"\",\n \"template_id\": \"\",\n \"phone_number_id\": \"\",\n \"total_recipients\": 3\n },\n \"metadata\": {\n \"request_id\": \"broadcast_req_20260407_001\",\n \"requested_recipients\": 4,\n \"accepted_recipients\": 3,\n \"rejected_recipients\": 1,\n \"rejected_items\": [\n {\n \"phone_number\": \"628123456799\",\n \"reason\": \"Attachment link is invalid\"\n }\n ],\n \"daily_limit\": 1000,\n \"daily_usage_before_request\": 120,\n \"daily_remaining_after_request\": 877,\n \"quota_date\": \"2026-04-08\",\n \"timestamp\": 1775563300000\n }\n}"},{"id":"5cf498c1-fecf-42ad-b683-32efd4f86f25","name":"Daily Limit Exceeded","originalRequest":{"auth":{"type":"apikey","apikey":{"key":"x-api-key","value":""}},"method":"POST","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"url":"https://api-crm.sandbox.plasgos.co.id/api/v1/official/broadcasts","description":"Jika total recipient broadcast integration pada tanggal `scheduled_at` sudah mendekati atau melewati limit harian 1000 recipient, endpoint akan mengembalikan `429 Too Many Requests`."},"status":"Too Many Requests","code":429,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": 429,\n \"message\": \"Daily broadcast integration limit exceeded for 2026-04-08. Remaining quota 50, requested 100, limit 1000\",\n \"data\": null,\n \"metadata\": {\n \"timestamp\": 1775563300000\n }\n}"},{"id":"8bc09837-e780-4f09-be7f-19f80316eaf5","name":"Template Header Not Supported","originalRequest":{"auth":{"type":"apikey","apikey":{"key":"x-api-key","value":""}},"method":"POST","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"url":"https://api-crm.sandbox.plasgos.co.id/api/v1/official/broadcasts","description":"Buat broadcast WABA Official untuk semua jenis template message yang didukung sistem. `recipients[].attachment` bersifat opsional dan hanya dipakai untuk media unik per recipient pada template header `IMAGE`, `VIDEO`, atau `DOCUMENT`. Untuk template `LOCATION`, kirim field top-level `location`. Limit maksimal 1000 recipient per hari berdasarkan tanggal `scheduled_at`."},"status":"Bad Request","code":400,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": 400,\n \"message\": \"Dynamic media broadcast only supports IMAGE, VIDEO, or DOCUMENT template header\",\n \"data\": null,\n \"metadata\": {\n \"timestamp\": 1775563300000\n }\n}"}],"_postman_id":"51ac4076-d002-4646-8f78-69493d0b67da"},{"name":"Get Official Broadcasts","id":"480b078a-75cb-422c-bd16-5173a419f4e3","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-api-key"},{"key":"value","value":""}]},"isInherited":false},"method":"GET","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"url":"https://api-crm.sandbox.plasgos.co.id/api/v1/official/broadcasts?page=1&limit=10&status=completed","description":"

Ambil daftar broadcast WABA Official yang telah dibuat melalui API integration. Mendukung pagination, pencarian nama/deskripsi, dan filter berdasarkan status.

\n","urlObject":{"protocol":"https","path":["api","v1","official","broadcasts"],"host":["api-crm","sandbox","plasgos","co","id"],"query":[{"description":{"content":"

Nomor halaman (default: 1)

\n","type":"text/plain"},"key":"page","value":"1"},{"description":{"content":"

Jumlah data per halaman (default: 10, max: 100)

\n","type":"text/plain"},"key":"limit","value":"10"},{"description":{"content":"

Filter status: draft, scheduled, processing, completed, cancelled, paused, failed (opsional)

\n","type":"text/plain"},"key":"status","value":"completed"},{"disabled":true,"description":{"content":"

Pencarian nama atau deskripsi broadcast (opsional)

\n","type":"text/plain"},"key":"search","value":""}],"variable":[]}},"response":[],"_postman_id":"480b078a-75cb-422c-bd16-5173a419f4e3"},{"name":"Get Official Broadcast Monitoring","id":"9e959a8c-a498-411d-a95e-ec473de38ac9","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-api-key"},{"key":"value","value":""}]},"isInherited":false},"method":"GET","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"url":"https://api-crm.sandbox.plasgos.co.id/api/v1/official/broadcasts/{{OFFICIAL_BROADCAST_ID}}/monitoring","description":"

Ambil data monitoring detail untuk broadcast tertentu berdasarkan broadcast_id. Respons mencakup statistik pengiriman, progress, durasi, delivery funnel, dan analisis kegagalan.

\n","urlObject":{"protocol":"https","path":["api","v1","official","broadcasts","{{OFFICIAL_BROADCAST_ID}}","monitoring"],"host":["api-crm","sandbox","plasgos","co","id"],"query":[],"variable":[]}},"response":[],"_postman_id":"9e959a8c-a498-411d-a95e-ec473de38ac9"}],"id":"4d657bca-12bd-41c8-8a54-2e902ca549ed","description":"

Dokumentasi API integration untuk WhatsApp Business API Official. Alur yang disarankan: ambil account, ambil phone number, ambil template approved, lalu kirim template message.

\n","_postman_id":"4d657bca-12bd-41c8-8a54-2e902ca549ed","auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-api-key"},{"key":"value","value":""}]},"isInherited":true,"source":{"_postman_id":"ef77b579-e1a2-406f-9051-daff322fdee6","id":"ef77b579-e1a2-406f-9051-daff322fdee6","name":"🚀 Plasgos CRM API Documentation","type":"collection"}}},{"name":"WA Message","item":[{"name":"Send Message","id":"98838045-a844-472a-a898-9cb2b03d3eab","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"apikey","apikey":{"basicConfig":[{"key":"key","value":"x-api-key"},{"key":"value","value":""}]},"isInherited":false},"method":"POST","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"body":{"mode":"raw","raw":"{\r\n \"message_id\": \"\",\r\n \"channel\": \"whatsapp\", \r\n \"account\": {\r\n \"account_id\": \"\"\r\n },\r\n \"receiver\": {\r\n \"phone_number\": \"\",\r\n \"name\": \"John Doe\"\r\n },\r\n \"content\": {\r\n /**\r\n * example content text\r\n */\r\n\r\n \"type\": \"text\",\r\n \"data\": {\r\n \"text\": \"Hello Testing\"\r\n }\r\n\r\n /**\r\n * example content image and video\r\n */\r\n \r\n // \"type\": \"image|video\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\"\r\n // }\r\n\r\n /**\r\n * example content document\r\n */\r\n \r\n // \"type\": \"document\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\",\r\n // \"mime_type\": \"application/pdf\",\r\n // \"file_name\": \"test.pdf\"\r\n // }\r\n \r\n }\r\n}","options":{"raw":{"language":"json"}}},"url":"https://api-crm.sandbox.plasgos.co.id/api/v1/messages","description":"

Mengirim pesan WhatsApp ke nomor tujuan.

Example Content Types:

A. Text Message

{\n  \"type\": \"text\",\n  \"data\": {\n    \"text\": \"Your message here\"\n  }\n}\n\n

B. Image Message

{\n  \"type\": \"image\",\n  \"data\": {\n    \"url\": \"https://example.com/image.jpg\",\n    \"caption\": \"Image caption (optional)\"\n  }\n}\n\n

C. Video Message

{\n  \"type\": \"video\",\n  \"data\": {\n    \"url\": \"https://example.com/video.mp4\",\n    \"caption\": \"Video caption (optional)\"\n  }\n}\n\n

D. Document Message

{\n  \"type\": \"document\",\n  \"data\": {\n    \"url\": \"https://example.com/document.pdf\",\n    \"caption\": \"Document caption (optional)\",\n    \"mime_type\": \"application/pdf\",\n    \"file_name\": \"document.pdf\"\n  }\n}\n\n

\n","urlObject":{"protocol":"https","path":["api","v1","messages"],"host":["api-crm","sandbox","plasgos","co","id"],"query":[],"variable":[]}},"response":[{"id":"14957fdf-2fbb-45ef-bc45-c05be4215bd6","name":"Success","originalRequest":{"method":"POST","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"body":{"mode":"raw","raw":"{\r\n \"message_id\": \"\",\r\n \"channel\": \"whatsapp\", \r\n \"account\": {\r\n \"account_id\": \"\"\r\n },\r\n \"receiver\": {\r\n \"phone_number\": \"\",\r\n \"name\": \"John Doe\"\r\n },\r\n \"content\": {\r\n /**\r\n * example content text\r\n */\r\n\r\n \"type\": \"text\",\r\n \"data\": {\r\n \"text\": \"Hello Testing\"\r\n }\r\n\r\n /**\r\n * example content image and video\r\n */\r\n \r\n // \"type\": \"image|video\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\"\r\n // }\r\n\r\n /**\r\n * example content document\r\n */\r\n \r\n // \"type\": \"document\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\",\r\n // \"mime_type\": \"application/pdf\",\r\n // \"file_name\": \"test.pdf\"\r\n // }\r\n \r\n }\r\n}","options":{"raw":{"language":"json"}}},"url":"https://wa-client.plasgos.co.id/api/v1/messages"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": 200,\n \"message\": \"Message sent successfully\",\n \"data\": {\n \"message_id\": \"msg_20251007_001\",\n \"account_id\": \"68b14dc526d...\",\n \"receiver\": {\n \"phone_number\": \"6281234567890\",\n \"name\": \"John Doe\"\n },\n \"content\": {\n \"type\": \"text\",\n \"data\": {\n \"text\": \"Hello Testing\"\n }\n }\n },\n \"metadata\": {\n \"timestamp\": 1759828880403\n }\n}"},{"id":"b6dc75f3-662d-48d5-a763-70d000b64cbd","name":"Invalid Signature","originalRequest":{"method":"POST","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"body":{"mode":"raw","raw":"{\r\n \"message_id\": \"\",\r\n \"channel\": \"whatsapp\", \r\n \"account\": {\r\n \"account_id\": \"\"\r\n },\r\n \"receiver\": {\r\n \"phone_number\": \"\",\r\n \"name\": \"John Doe\"\r\n },\r\n \"content\": {\r\n /**\r\n * example content text\r\n */\r\n\r\n \"type\": \"text\",\r\n \"data\": {\r\n \"text\": \"Hello Testing\"\r\n }\r\n\r\n /**\r\n * example content image and video\r\n */\r\n \r\n // \"type\": \"image|video\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\"\r\n // }\r\n\r\n /**\r\n * example content document\r\n */\r\n \r\n // \"type\": \"document\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\",\r\n // \"mime_type\": \"application/pdf\",\r\n // \"file_name\": \"test.pdf\"\r\n // }\r\n \r\n }\r\n}","options":{"raw":{"language":"json"}}},"url":"https://wa-client.plasgos.co.id/api/v1/messages"},"code":403,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": 403,\n \"message\": \"Invalid signature\",\n \"metadata\": {\n \"timestamp\": 1759829502704\n }\n}"},{"id":"b5d6f4fb-7942-4bef-96c8-47fe1024de52","name":"Duplicate Message ID","originalRequest":{"method":"POST","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"body":{"mode":"raw","raw":"{\r\n \"message_id\": \"\",\r\n \"channel\": \"whatsapp\", \r\n \"account\": {\r\n \"account_id\": \"\"\r\n },\r\n \"receiver\": {\r\n \"phone_number\": \"\",\r\n \"name\": \"John Doe\"\r\n },\r\n \"content\": {\r\n /**\r\n * example content text\r\n */\r\n\r\n \"type\": \"text\",\r\n \"data\": {\r\n \"text\": \"Hello Testing\"\r\n }\r\n\r\n /**\r\n * example content image and video\r\n */\r\n \r\n // \"type\": \"image|video\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\"\r\n // }\r\n\r\n /**\r\n * example content document\r\n */\r\n \r\n // \"type\": \"document\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\",\r\n // \"mime_type\": \"application/pdf\",\r\n // \"file_name\": \"test.pdf\"\r\n // }\r\n \r\n }\r\n}","options":{"raw":{"language":"json"}}},"url":"https://wa-client.plasgos.co.id/api/v1/messages"},"status":"Conflict","code":409,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\r\n \"status\": 409,\r\n \"message\": \"Missing or invalid data\",\r\n \"metadata\": {\r\n \"timestamp\": 1759829384791\r\n },\r\n \"errors\": [\r\n {\r\n \"message\": \"Message ID already exists\",\r\n \"path\": [\r\n \"message_id\",\r\n \"message_id\"\r\n ]\r\n }\r\n ]\r\n}"},{"id":"187f9bba-edb8-44b2-8054-379b95aea3c6","name":"Error Validation Input","originalRequest":{"method":"POST","header":[{"key":"x-timestamp","value":"TIMESTAMP","type":"text"},{"key":"x-signature","value":"SIGNATURE","type":"text"}],"body":{"mode":"raw","raw":"{\r\n \"message_id\": \"\",\r\n \"channel\": \"whatsapp\", \r\n \"account\": {\r\n \"account_id\": \"\"\r\n },\r\n \"receiver\": {\r\n \"phone_number\": \"\",\r\n \"name\": \"John Doe\"\r\n },\r\n \"content\": {\r\n /**\r\n * example content text\r\n */\r\n\r\n \"type\": \"text\",\r\n \"data\": {\r\n \"text\": \"Hello Testing\"\r\n }\r\n\r\n /**\r\n * example content image and video\r\n */\r\n \r\n // \"type\": \"image|video\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\"\r\n // }\r\n\r\n /**\r\n * example content document\r\n */\r\n \r\n // \"type\": \"document\",\r\n // \"data\": {\r\n // \"url\": \"\"\r\n // \"caption\": \"Hello Testing\",\r\n // \"mime_type\": \"application/pdf\",\r\n // \"file_name\": \"test.pdf\"\r\n // }\r\n \r\n }\r\n}","options":{"raw":{"language":"json"}}},"url":"https://wa-client.plasgos.co.id/api/v1/messages"},"status":"Unprocessable Content","code":422,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": 422,\n \"message\": \"Missing or invalid data\",\n \"metadata\": {\n \"timestamp\": 1759829918645\n },\n \"errors\": [\n {\n \"message\": \"Phone number must start with +62, 62, or 08 and be max 15 digits\",\n \"path\": [\n \"receiver\",\n \"phone_number\"\n ]\n },\n {\n \"message\": \"Account id is invalid\",\n \"path\": [\n \"account\",\n \"account_id\",\n \"account\",\n \"account_id\"\n ]\n }\n ]\n}"}],"_postman_id":"98838045-a844-472a-a898-9cb2b03d3eab"},{"name":"List 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