This function allows you to set agent status to online or offline with particular reason code.
\nyou can pass on \"agent\" as 720 user num from the table users (or get it from method \"getAgentsStatuses\")\n-- or --\nyou can pass on \"username\" or \"orgid\" and get the same results. \nin order to use the \"username\" or \"orgid\" you must also pass agent=0
\n","urlObject":{"protocol":"https","path":["v1","users","setUserOnlineOrOfflineWithReason"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"cb7b325d-e03b-48ea-81e0-85171c494c7e"},{"name":"getAgentsStatuses","id":"9c47395e-d7ef-4c54-88f1-abfb0da17780","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","type":"text"},{"key":"Authorization","value":"Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1laWQiOiJleHBlY3RlZENsaWVudElkIiwibmJmIjoxNzEzMTkwNTI5LCJleHAiOjE3MTMxOTA4MjksImlhdCI6MTcxMzE5MDUyOX0.3UWzqCL36iM1OojM1UoLa6OrO6PzNWmEhWrfYUB3eCk","type":"text"}],"body":{"mode":"raw","raw":"{\n\t\"token\": \"{{token}}\",\n\t\"data\": {\n \"clientid\": \"wizsupport\"\n }\n}"},"url":"https://{{serverlocal}}/v1/users/getAgentsStatuses","description":"This function return all users with their respective online or offline state.
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","users","getAgentsStatuses"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"9c47395e-d7ef-4c54-88f1-abfb0da17780"},{"name":"getUserToken","id":"0e6f934e-c0f8-4d6b-a0ef-002863899a1a","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","type":"text"},{"key":"Authorization","value":"Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1laWQiOiJleHBlY3RlZENsaWVudElkIiwibmJmIjoxNzEzMTkwNTI5LCJleHAiOjE3MTMxOTA4MjksImlhdCI6MTcxMzE5MDUyOX0.3UWzqCL36iM1OojM1UoLa6OrO6PzNWmEhWrfYUB3eCk","type":"text"}],"body":{"mode":"raw","raw":"{\n\t\"token\": \"{{token}}\",\n\t\"data\": {\n \"username\":\"naorcare\",\n \"password\":\"Aa123456\",\n \"clientid\": \"wizsupport\",\n \"convGuid\":\"fdeb14ae-7df9-4847-939b-0ab08f12736a\"\n }\n}"},"url":"https://{{server}}/v1/users/getUserToken","description":"This function return all users with their respective online or offline state.
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","users","getUserToken"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"0e6f934e-c0f8-4d6b-a0ef-002863899a1a"},{"name":"sendCommandToAgent","id":"179dce2b-f656-4dcf-b14d-61227e83b85d","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"},{"key":"Authorization","value":"Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1laWQiOiJleHBlY3RlZENsaWVudElkIiwibmJmIjoxNzEzMTkwNTI5LCJleHAiOjE3MTMxOTA4MjksImlhdCI6MTcxMzE5MDUyOX0.3UWzqCL36iM1OojM1UoLa6OrO6PzNWmEhWrfYUB3eCk"}],"body":{"mode":"raw","raw":"{\n\t\"token\": \"{{token}}\",\n\t\"data\": {\n \"clientid\": \"wizsupport\",\n \"agent\":\"admin\",\n \"method\":\"PersonalID\",\n \"value\":\"0030012345::0525706414\",\n \"useGeneralID\":\"1\"\n }\n}\n"},"url":"https://{{serverlocal}}/v1/users/sendCommandToAgent","description":"This function sets a popup screen of a userid or open conversation or logout ....
\nParameters to Pass :
\ntoken:
clientid:\"\"
agent:\"agentnum\"
method:\"PerosnalID/Mobile/UserID/ConvGuid/Logout\"
value:\"string\"
This function return all users with their respective online or offline state.
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","users","createMissingAgentsInConference"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"769de93d-50fa-4f74-b287-4a04b75766e5"},{"name":"getAgentsFullState","id":"d0916752-f782-4142-a2d1-e6cbdfe86495","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\"\n\t}\n}"},"url":"https://{{serverlocal}}/v1/users/getAgentsFullState","description":"This function return all users with their respective online or offline state, allowed olm,chat profiles and channels.
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","users","getAgentsFullState"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"d0916752-f782-4142-a2d1-e6cbdfe86495"},{"name":"getAgentsUsernameList","id":"4d81f456-bb84-4da7-82b5-640f47ff5052","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"active\":\"1\"\n\t}\n}"},"url":"https://{{serverlocal}}/v1/users/getAgentsUsernameList","description":"This function return all users with their respective username.
\nParameters to Pass : token and clientid
\nif you pass active (int) 1/0 , while 1=active, the list will show active/inactive/both agents
\n","urlObject":{"protocol":"https","path":["v1","users","getAgentsUsernameList"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"4d81f456-bb84-4da7-82b5-640f47ff5052"},{"name":"AddOrUpdateUser","id":"1a7e7594-3242-49d0-b851-0d9032f9aed9","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{ \n\t\t\"clientid\":\"wizsupport\",\n\t\t\"username\":\"test\",\n\t\t\"password\":\"pass\",\n\t\t\"allowedChats\":0,\n\t\t\"allowedOLM\":0,\n\t\t\"displayname\":\"my display name\",\n\t\t\"canremote\":0,\n\t\t\"collectcalls\":1,\n\t\t\"autopilot\":0,\n\t\t\"seeall\":0,\n\t\t\"limitprofile\":0,\n\t\t\"profilemanager\":0,\n\t\t\"active\":1,\n\t\t\"codeaddon\":0\n\t}\n}"},"url":"https://{{server}}/v1/users/AddOrUpdateUser","description":"This function allows you to add new users or update current users in the system.
\nParameters to Pass : \n token and the following :\n * clientid {string}\n * username {string}\n * password {string}\n * allowedChats {int}\n * allowedOLM {int}\n * displayname {string}\n * canremote {int}\n * collectcalls {int}\n * autopilot {int}\n * seeall {int}\n * limitprofile {int}\n * profilemanager {int}\n * active {int}\n * codeaddon {int}
\n","urlObject":{"protocol":"https","path":["v1","users","AddOrUpdateUser"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"1a7e7594-3242-49d0-b851-0d9032f9aed9"},{"name":"SetUserPermissionGroups","id":"689c114a-ed13-498d-8be4-ad6fe41ffdcf","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{ \n\t\t\"clientid\" : \"wizsupport\",\n\t\t\"username\" : \"test\",\n\t\t\"groupID\" : \"1\",\n \"verb\" : \"add\"\n\t}\n}"},"url":"https://{{server}}/v1/users/SetUserPermissionGroups","description":"This function allows you to add or remove user from and into permission group(s).
\nParameters to Pass :
token and the following :
This function allows you to add or remove user from and into olm permission (channels).
\nParameters to Pass :
token and the following :
This function allows you to get a list of all of the available profiles in your system.
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","profiles","getProfilesList"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"226c75f6-5e82-4230-96f8-71bdb6c73bee"},{"name":"GetProfilesListExtended","id":"997a3a06-6784-4619-860a-5ae2fdb85ef8","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{ \n \"clientid\":\"wizsupport\"\n\t}\n}"},"url":"https://{{server}}/v1/profiles/GetProfilesListExtended","description":"This function allows you to get a list of all of the available profiles in your system.
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","profiles","GetProfilesListExtended"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"997a3a06-6784-4619-860a-5ae2fdb85ef8"},{"name":"isOpenHours","id":"393db867-3e98-4f20-96dc-6500b48ffd7b","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{ \n \"clientid\":\"wizsupport\",\n \"profile\":\"1\"\n\t}\n}"},"url":"https://{{server}}/v1/profiles/isOpenHours","description":"This function allows you to get if the profile is in range of the defined open hours
\nParameters to Pass :\n token and the following :
\nThis function allows you to get if the profile is in range of the defined open hours
\nParameters to Pass :\n token and the following :
\nThis function allows you to get a list of all of the available agents in specific profile in your system.
\nParameters to Pass : \n * token \n * clientid {string}\n * profile {int}
\n","urlObject":{"protocol":"https","path":["v1","profiles","getUsersListPerProfile"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"6561e20d-c141-42ee-bf94-fb4e382f3045"},{"name":"addUpdateUsersToProfiles","id":"592a9da3-2632-40c5-a911-2ad2afe10d97","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":[\n\t\t{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"usernum\":1,\n\t\t\"profile\":4,\n\t\t\"verb\":\"add\",\n\t\t\"displayName\":\"\"\n\t\t},\n\t\t{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"usernum\":1,\n\t\t\"profile\":4,\n\t\t\"verb\":\"update\",\n\t\t\"displayName\":\"Admin Test\"\n\t\t},\n\t\t{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"usernum\":1,\n\t\t\"profile\":4,\n\t\t\"verb\":\"remove\",\n\t\t\"displayName\":\"\"\n\t\t}\n\t\t]\n\t}\n}"},"url":"https://{{server}}/v1/profiles/addUpdateUsersToProfiles","description":"This function allows you to add connection between users and profiles. This function doesn't create missing users.
\nParameters to Pass : \n token and the following : \n * clientid {string} \n * usernum {int} \n * profile {int}\n * displayName {string}\n * verb {\"add\"/\"remove\"/\"update\"}
\n","urlObject":{"protocol":"https","path":["v1","profiles","addUpdateUsersToProfiles"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"592a9da3-2632-40c5-a911-2ad2afe10d97"}],"id":"b83bb9e6-678d-42f2-8dee-c9b5f1ad85c3","_postman_id":"b83bb9e6-678d-42f2-8dee-c9b5f1ad85c3","description":""},{"name":"Conversations","item":[{"name":"pushConvToAgent","id":"07bcb64f-b5f5-4154-8f58-aebf89e614c0","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\ttoken:\"{{token}}\",\n\tdata:{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"agent\":1,\n\t\t\"agentUserName\":\"test\",\n\t\t\"convGuid\":\"7891fbc1-f46e-428e-8ccc-09cc8ea18ac9\"\n\t}\n}"},"url":"https://{{server}}/v1/calls/pushConvToAgent","description":"This function pushes a conversation to an agent in real time.
\nParameters to Pass : \n token and the following :\n * clientid {string}\n * agent {int} // use this or agentUserName\n * agentUserName {string} // use this or agent\n * convGuid {string}
\n","urlObject":{"protocol":"https","path":["v1","calls","pushConvToAgent"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"07bcb64f-b5f5-4154-8f58-aebf89e614c0"},{"name":"SendValdationDataToConversation","id":"177c3119-474b-49f0-9f66-d8a53e1edf78","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"convGuid\":\"7891fbc1-f46e-428e-8ccc-09cc8ea18ac9\",\n \"validationStatus\":\"1\",\n \"messageToAgent\":\"Validation has passed\",\n \"tokenDataAsJSON\":\"{'name':'david','station':'windows10;}\",\n \"messageToClient\":\"You passed validation\"\n\t}\n}"},"url":"https://{{server}}/v1/calls/SendValdationDataToConversation","description":"This function pushes validation data to an open conversation.
\nParameters to Pass : \n token and the following :\n * clientid {string} // Your ClientID\n * convGuid {string} // Conversation GUID\n * validationStatus {int} // 0/1 for fail/success\n * messageToAgent {string} // If passed in the service then the agent will get a personal message in the conversation\n * tokenDataAsJSON {string} // Json Data as Key/Value to be displayed to the agent in the conversation under the \"client Details\" tab\n * messageToClient {string} // If passed in the service then the agent and the clients will get a public message in the conversation
\n","urlObject":{"protocol":"https","path":["v1","calls","SendValdationDataToConversation"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"177c3119-474b-49f0-9f66-d8a53e1edf78"},{"name":"forwardConv","id":"a27f29c2-3997-42d9-879f-2a3d214cf983","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"destinationAgent\":\"0\",\n\t\t\"destinationQueue\":\"2\",\n\t\t\"convGuid\":\"583f70b9-ea61-41bb-bccc-eb194a1259a2\"\n\t}\n}"},"url":"https://{{server}}/v1/calls/forwardConv","description":"This function forward a conversation to an agent in real time or to a queue.
\nParameters to Pass : \n token and the following :\n * clientid {string}\n * destinationAgent {int} //can be 0 if forwarding to a queue\n * destinationQueue {int} \n * convGuid {string}
\n","urlObject":{"protocol":"https","path":["v1","calls","forwardConv"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"a27f29c2-3997-42d9-879f-2a3d214cf983"},{"name":"disableConversation","id":"bd61520a-2c9d-4777-835d-432547e9de11","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"convGuid\":\"2c681dd1-46ae-4d34-9d8e-4ae1a06201ad\"\n\t}\n}"},"url":"https://{{server}}/v1/calls/disableConversation","description":"This function renders the conversation read only for the agent.\nParameters to Pass : \n token and the following :\n * clientid {string}\n * convGuid {string}
\n","urlObject":{"protocol":"https","path":["v1","calls","disableConversation"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"bd61520a-2c9d-4777-835d-432547e9de11"},{"name":"createNewConversation","id":"ed301bf9-4f56-4a6a-bee4-4addf1816ad0","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"noauth","isInherited":false},"method":"POST","header":[{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\n \"token\": \"{{token}}\",\n \"data\": {\n \"clientid\": \"wizsupport\",\n \"msgType\": \"CRM\",\n \"profile\": \"104\",\n \"content\": \"new message from dave\",\n \"sender\": \"somesenderinfo\",\n \"priority\": \"0\",\n \"extID\": \"\",\n \"ACcallID\": \"\",\n \"userID\": \"\"\n },\n \"conference\": [],\n \"attachments\": [\n {\n \"base64\": \"aGVsbG8=\",\n \"filename\": \"demo.txt\"\n }\n ]\n}"},"url":"https://{{serverlocal}}/v1/calls/createNewConversation","description":"This function creates a new conversation
\nParameters to Pass :
token and the following :
This function sends attachment to conversation or non conversation
\nParameters to Pass :
token and the following :
clientid {string}
\nconvGuid {string} - optional
\nattach
\nfilename {string}
\nbase64 {string}
\nurl {string} //get file from url or use base64 property
\nThis function pushes a conversation to an agent in real time.
\nParameters to Pass :
token and the following :
This function pushes a conversation to an agent in real time.
\nParameters to Pass :
token and the following :
This function pushes a conversation to an agent in real time.
\nParameters to Pass :
token and the following :
This function pushes a conversation to an agent in real time.
\nParameters to Pass : \n token and the following :\n * clientid {string}\n * agent {int} // use this or agentUserName\n * agentUserName {string} // use this or agent\n * convGuid {string}
\n","urlObject":{"protocol":"https","path":["v1","calls","getConversationStatusByACcallID"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"88d5f506-4c31-4003-b5df-c8ddabf708c9"},{"name":"closeConvToArchive","id":"c6043305-5086-4c0f-b366-f88cd6f83c82","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"Data\":{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"profile\":1,\n\t\t\"convGuid\":\"60\",\n \"timestamp\":\"20200101 00:00:00\",\n \"endStatus\":1 ,\n \"extid\":[{\n \"param1\":\"value1\"\n },\n {\n \"param2\":\"value2\"\n },\n {\n \"paramN\":\"valueN\"\n }\n ]\n\t}\n}"},"url":"https://{{server}}/v1/calls/closeConvToArchive","description":"This function allows to set conversations in selected profile to closed status i.e. send to archive if they had no update after certain date and time.
\nParameters to Pass : \n token and the following :\n * clientid {string}\n * profile {int}\n * callID {string}\n * timestamp {string} //YYYYMMDD HH:MM:SS everything within given profile which has last update time before this time will be closed
\n","urlObject":{"protocol":"https","path":["v1","calls","closeConvToArchive"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"c6043305-5086-4c0f-b366-f88cd6f83c82"},{"name":"changeConvProfile","id":"d1d44a99-332f-4437-a7e9-648395c24363","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\ttoken:\"{{token}}\",\n\tdata:{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"profile\":3,\n\t\t\"convGuid\":\"a1e5d9b5-f9ff-4f79-b83f-f43fb66a763e\"\n\t}\n}"},"url":"https://{{server}}/v1/calls/changeConvProfile","description":"This function change the profile/queue for a conversation.
\nParameters to Pass : \n token and the following :\n * clientid {string}\n * profile {int}\n * convGuid {string}
\n","urlObject":{"protocol":"https","path":["v1","calls","changeConvProfile"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"d1d44a99-332f-4437-a7e9-648395c24363"},{"name":"getConvData","id":"432407e3-7c17-4452-84b3-0c262f8a5466","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"convGuid\":\"bd3ff363271547f3b20a24701a569b0d\"\n\t}\n}"},"url":"https://{{server}}/v1/calls/getConvData","description":"This function return all assest of given conversation including its messages , attachments , ect...\nParameters to Pass : \n token and the following :\n * clientid {string}\n * convGuid {string}
\n","urlObject":{"protocol":"https","path":["v1","calls","getConvData"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"432407e3-7c17-4452-84b3-0c262f8a5466"},{"name":"getFileData","id":"aabb50fd-40f0-403e-9286-28ca9e25779c","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"fileGuid\":\"d7068b1a-7f55-400e-a1c6-a5664672f347\"\n\t}\n}"},"url":"https://{{server}}/v1/calls/getFileData","description":"This function return all file properties ect...\nParameters to Pass : \n token and the following :\n * clientid {string}\n * fileGuid {string}
\n","urlObject":{"protocol":"https","path":["v1","calls","getFileData"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"aabb50fd-40f0-403e-9286-28ca9e25779c"},{"name":"getConvList","id":"f00ee647-a0e7-44a7-8db7-fb6911854cc3","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"0a99465f-a837-4ac3-854a-baf5459aa7e1\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"agentIds\":\"\",\n\t\t\"profileIds\":\"\",\n \"userID\":\"\",\n\t\t\"startopeningtime\":\"20200101 00:00:00\",\n\t\t\"endopeningtime\":\"20301231 23:59:59\",\n \"isOpen\":\"1\"\n\t}\n}"},"url":"https://{{serverlocal}}/v1/calls/getConvList","description":"This function returns the list of conversations' GUID and channel ID.
Parameters to Pass :
token and the following :
This function returns the list of conversations' GUID and channel ID.
Parameters to Pass :
token and the following :
This function allows you to delete value in the tags.\nin order to delete a folder you must delete its child folders first bottom to top.\nall folder deletion will delete all of its value in accordance
\nParameters to Pass : \n token and the following :\n * clientid {string}\n * valueID {int}
\n","urlObject":{"protocol":"https","path":["v1","calls","addTagToConversation"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"b0ccb709-23b5-4f62-b261-16bbdd333dbd"},{"name":"getTagsFromConversation","id":"95e23216-5d59-4993-b298-dad90581f502","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"convGuid\":\"23988449-09a6-42f6-9193-d4064546f517\",\n \"clientid\":\"wizsupport\"\n\t}\n}"},"url":"https://{{server}}/v1/calls/getTagsFromConversation","description":"This function allows you to get list of tags for specific conversation
\nParameters to Pass :
token and the following :
This function let you pull all of the pre-defined events in the actions area of the 7-twenty platform
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","utils","getWizEvents"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"5ab90fa7-29da-4af1-aa26-48cf619cfdbb"},{"name":"getWizEvents Copy","id":"abb342ca-4c43-43cc-830e-b82f96667df7","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n \"attachmentguid\":\"1efaa911-771b-4802-88d5-8cb986572865\",\n \"saveas\":\"123123\",\n \"externalfolder\":\"C:\\\\builds\\\\aaa\"\n\t}\n}"},"url":"https://{{serverlocal}}/v1/utils/saveAttachmentInExternalFolder","description":"This function let you pull all of the pre-defined events in the actions area of the 7-twenty platform
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","utils","saveAttachmentInExternalFolder"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"abb342ca-4c43-43cc-830e-b82f96667df7"},{"name":"updateKey","id":"4c6eddaa-45cd-4362-9fa2-3c0285b33320","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n \"key\":\"mainenckey\",\n\t\t\"value\":\"624afa2f-fd87-4bf6-8c05-5d720ca23ede\"\n\t}\n}"},"url":"https://{{serverlocal}}/v1/utils/updatekey","description":"Change Keys
\n","urlObject":{"protocol":"https","path":["v1","utils","updatekey"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"4c6eddaa-45cd-4362-9fa2-3c0285b33320"},{"name":"getCustomFileData","id":"8e852aec-f356-4464-b361-ee690f02881f","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n \"profile\":1,\n \"filename\":\"olmintro.htm\"\n\t}\n}"},"url":"https://{{server}}/v1/utils/getCustomFileData","description":"This function let you pull all of the pre-defined events in the actions area of the 7-twenty platform
\nParameters to Pass : \n token and the following :\n * clientid {string}\n * profile {int}\n * filename {string}
\n","urlObject":{"protocol":"https","path":["v1","utils","getCustomFileData"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"8e852aec-f356-4464-b361-ee690f02881f"},{"name":"sendSMS","id":"58cfc3fe-ae85-4f74-883f-2f0f0fb02108","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n \"profile\":\"1\",\n \"to\":\"972525706414\",\n \"msg\":\"test message\"\n\t}\n}"},"url":"https://{{server}}/v1/utils/sendSMS","description":"This function let you pull all of the pre-defined events in the actions area of the 7-twenty platform
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","utils","sendSMS"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"58cfc3fe-ae85-4f74-883f-2f0f0fb02108"},{"name":"GetStatusesList","id":"e65cafca-9169-485e-9dfb-68e08096e7a7","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{ \"clientid\":\"wizsupport\",\n \"profile\":\"1\"\n\t}\n}"},"url":"https://{{server}}/v1/utils/GetStatusesList","description":"This function allows you to get a list of all of the available profiles in your system.
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","utils","GetStatusesList"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"e65cafca-9169-485e-9dfb-68e08096e7a7"},{"name":"generateMinifyUrl","id":"82953716-534d-4941-acd3-8d57eaf1f22b","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"token\": \"{{token}}\",\n \"data\": {\n \"clientid\": \"wizsupport\",\n \"url\": \"https://www.7-twenty.com\",\n \"baseURL\" : \"https://7-twenty.com\",\n \"maxViews\" : 0,\n \"maxLifeTime\": 0 \n }\n}"},"url":"https://{{server}}/v1/utils/generateMinifyUrl","description":"This function allows you to generate short url from baseURL\nParameters to Pass : \n * token \n * clientid {string}\n * url {string}\n * baseURL {string}\n * maxViews {int}\n * maxLifeTime {int} // seconds from creation time\n * guidLength {int} // how long is the miniGuid - if not sent then 10 is assumed
\n","urlObject":{"protocol":"https","path":["v1","utils","generateMinifyUrl"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"82953716-534d-4941-acd3-8d57eaf1f22b"}],"id":"098d5232-3cc5-4461-907c-9a109079fdf5","_postman_id":"098d5232-3cc5-4461-907c-9a109079fdf5","description":""},{"name":"addUpdateUsersToChannels","id":"4bc1df55-4b7b-4817-bf72-0a753705524a","request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\ttoken:\"{{token}}\",\n\tdata:[\n\t\t{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"usernum\":1,\n\t\t\"channel\":4,\n\t\t\"verb\":\"add\"\n\t\t},\n\t\t{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"usernum\":1,\n\t\t\"channel\":4,\n\t\t\"verb\":\"remove\"\n\t\t}\n\t\t]\n\t}\n}"},"url":"https://{{server}}/v1/channels/addUpdateUsersToChannels","description":"This function allows you to add connection between users and channels. This function doesn't create missing users.
\nParameters to Pass : \ntoken and the following : \n * clientid {string}\n * usernum {int}\n * channel {int}\n * verb {\"add\"/\"remove\"}
\n","urlObject":{"protocol":"https","path":["v1","channels","addUpdateUsersToChannels"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"4bc1df55-4b7b-4817-bf72-0a753705524a"}],"id":"cfed3ded-7ae3-475b-9fd5-366938c224de","_postman_id":"cfed3ded-7ae3-475b-9fd5-366938c224de","description":""},{"name":"KB","item":[{"name":"getKBFolders","id":"bd0817ce-67fa-48ab-8103-db4676847dc9","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"This function returns the list of kb folders\nParameters to Pass : \n token and the following :\n * clientid {string}\n * profile {int}\n * fatherFolderID {int} - use (0) for top tree for this profile
\n","urlObject":{"protocol":"https","path":["v1","kb","getKBFolders"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"bd0817ce-67fa-48ab-8103-db4676847dc9"},{"name":"getKBValueFromFolder","id":"a94caeb0-8674-432a-ba4e-6ef780a99d5a","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n \"fatherFolderID\":\"1\"\n\t}\n}"},"url":"https://{{server}}/v1/kb/getKBValueFromFolder","description":"This function returns the list of kb data from specific folder\nParameters to Pass : \n token and the following :\n * clientid {string}\n * fatherFolderID {int} - use (0) for top tree for this profile
\n","urlObject":{"protocol":"https","path":["v1","kb","getKBValueFromFolder"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"a94caeb0-8674-432a-ba4e-6ef780a99d5a"},{"name":"kbRemoveValueOrFolder","id":"f450379c-52a8-4567-9bfc-ac59e690bc5a","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"valueID\":\"1\",\n \"folderID\":\"1\"\n\t}\n}"},"url":"https://{{server}}/v1/kb/kbRemoveValueOrFolder","description":"This function allows you to delete folder/subfolder or value in the kb.\nin order to delete a folder you must delete its child folders first bottom to top.\nall folder deletion will delete all of its value in accordance
\nParameters to Pass : \n token and the following :\n * clientid {string}\n * valueID {int}\n * fatherID {int}
\n","urlObject":{"protocol":"https","path":["v1","kb","kbRemoveValueOrFolder"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"f450379c-52a8-4567-9bfc-ac59e690bc5a"},{"name":"kbAddValue","id":"c9035d2f-6d51-49c8-8a4e-17058d2a5b25","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"profile\":\"1\",\n \"folderID\":\"4\",\n \"title\":\"title\",\n \"content\":\"some content\",\n \"key1\":\"title 1\",\n \"key2\":\"title 2\",\n \"key3\":\"title 3\"\n\t}\n}"},"url":"https://{{server}}/v1/kb/kbAddValue","description":"This function let you add values to kb in diffrent categories and profiles\nParameters to Pass : \n token and the following :\n * clientid {string}\n * profile {int}\n * folderID {int}\n * title {string}\n * content {string}\n * key1 {string}\n * key2 {string}\n * key3 {string}
\n","urlObject":{"protocol":"https","path":["v1","kb","kbAddValue"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"c9035d2f-6d51-49c8-8a4e-17058d2a5b25"},{"name":"kbAddFolder","id":"8af0500a-bf95-41c7-9d33-32720ffb2bd8","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"profile\":\"1\",\n \"fatherFolderID\":\"2\",\n \"title\":\"sub title2\",\n \"seder\":\"1\"\n\t}\n}"},"url":"https://{{server}}/v1/kb/kbAddFolder","description":"Create new kb Folders
\nParameters to Pass : \n token and the following :\n * clientid {string}\n * profile {int}\n * fatherFolderID {int}\n * title {string}\n * seder {int}
\n","urlObject":{"protocol":"https","path":["v1","kb","kbAddFolder"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"8af0500a-bf95-41c7-9d33-32720ffb2bd8"}],"id":"84936a02-5874-4f23-80f7-f6fd19e2d31d","description":"Manage your knowledge base
\n","_postman_id":"84936a02-5874-4f23-80f7-f6fd19e2d31d"},{"name":"Tags","item":[{"name":"tagsAddValue","id":"7439464a-a82e-4c79-b172-22c1f5c1125e","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"profile\":\"1\",\n \"folderID\":\"4\",\n \"title\":\"title\"\n\t}\n}"},"url":"https://{{serverlocal}}/v1/tags/tagsAddValue","description":"This function let you add values to tags in diffrent categories and profiles\nParameters to Pass : \n token and the following :\n * clientid {string}\n * profile {int}\n * folderID {int}\n * title {string}
\n","urlObject":{"protocol":"https","path":["v1","tags","tagsAddValue"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"7439464a-a82e-4c79-b172-22c1f5c1125e"},{"name":"tagsRemoveValueOrFolder","id":"b25c7e14-5c56-434b-8cd4-55cac0a5409f","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"profile\":\"1\",\n \"folderID\":\"4\",\n \"title\":\"title\"\n\t}\n}"},"url":"https://{{serverlocal}}/v1/tags/tagsRemoveValueOrFolder","description":"This function let you remove values from tags
Parameters to Pass :
token and the following :
This function let you get list of values from tags
Parameters to Pass :
token and the following :
Manage your knowledge base
\n","_postman_id":"6c18ea37-b3bb-4fb9-95fe-822145f645ea"},{"name":"Identity","item":[{"name":"getIdentityData","id":"dca05712-b4fc-4d74-8257-6fb14d86ac79","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"identity\":\"6ff02de4-224b-4e6c-ba84-ce3b98425282\"\n\t}\n}"},"url":"https://{{server}}/v1/identity/getIdentityData","description":"This function returns the identity data\nParameters to Pass : \n token and the following :\n * clientid {string}\n * identity {guid}
\n","urlObject":{"protocol":"https","path":["v1","identity","getIdentityData"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"dca05712-b4fc-4d74-8257-6fb14d86ac79"},{"name":"getIdentityIDbyChannel","id":"cc3e6206-e348-410e-abdc-afc30638306f","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n\t\t\"channel\":\"WhatsApp\",\n \"identity\":\"050343434\"\n\t}\n}"},"url":"https://{{serverlocal}}/v1/identity/getIdentityIDbyChannel","description":"This function returns the identity id (if exists)
Parameters to Pass :
token and the following :
This function returns the identity id (if exists)
Parameters to Pass :
token and the following :
This function returns the identity id (if exists)
Parameters to Pass :
token and the following :
This function sets the identity data fields\nParameters to Pass : \n token and the following :\n * clientid {string}\n * identity {guid}\n * channel {string}\n * value {string}\n * fullname {string} optional for creating new identity\n * custom {List} list of field name and value per existing custom fields
\n","urlObject":{"protocol":"https","path":["v1","identity","setIdentityData"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"6891da1d-c0d0-4117-9a32-e0622441dd1d"},{"name":"setMultipleIdentityData","id":"e5a07b63-6701-4e1e-ba90-48a95d39fc5d","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\"\n\t},\n \"multiple\" : [\n {\n \"identity\":\"\",\n \"channel\" : \"sms\",\n \"value\":\"0525706410\",\n \"fullname\":\"david david sms\",\n \"custom\":[\n {\"key\":\"mone\",\"value\":\"1231333323\"},\n {\"key\":\"phoneNumber\",\"value\":\"052575755\"},\n {\"key\":\"firstName\",\"value\":\"david\"},\n {\"key\":\"lastName\",\"value\":\"cohen\"},\n {\"key\":\"Email\",\"value\":\"a@a.com\"},\n {\"key\":\"PikudCode\",\"value\":\"123\"}\n ]\n },\n {\n \"identity\":\"\",\n \"channel\" : \"privatebox\",\n \"value\":\"555555\",\n \"fullname\":\"david david\",\n \"custom\":[\n {\"key\":\"mone\",\"value\":\"123123\"},\n {\"key\":\"tz\",\"value\":\"12345678\"}\n ]\n }\n ]\n}"},"url":"https://{{server}}/v1/identity/setMultipleIdentityData","description":"This function sets the identity data fields for multiple updates in one request
Parameters to Pass :
token and the following :
data with clientid {string}
\nmultiple as array of
\nidentity {guid}
\nchannel {string}
\nvalue {string}
\nfullname {string} optional for creating new identity
\ncustom {List} list of field name and value per existing custom fields
\nThis function removes the identity data \nParameters to Pass : \n token and the following :\n * clientid {string}\n * identity {guid}
\n","urlObject":{"protocol":"https","path":["v1","identity","removedentityData"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"a0560bd2-1553-4958-96b7-0db8f057c572"}],"id":"f6ae1d3a-0e1e-4fd0-bce8-0c5c3547b738","_postman_id":"f6ae1d3a-0e1e-4fd0-bce8-0c5c3547b738","description":""},{"name":"WebHooks","item":[{"name":"getWebHooksList","id":"4125f26e-4bd1-4b97-aeba-d067c5d0b01c","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\"\n\t}\n}"},"url":"https://{{server}}/v1/webhooks/getWebHooksList","description":"This function returns the list of webhooks\nParameters to Pass : \n token and the following :\n * clientid {string}
\n","urlObject":{"protocol":"https","path":["v1","webhooks","getWebHooksList"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"4125f26e-4bd1-4b97-aeba-d067c5d0b01c"},{"name":"getServiceIdList","id":"0632986d-b20e-484a-909b-edad22c55dbb","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\"\n\t}\n}"},"url":"https://{{server}}/v1/webhooks/getServiceIdList","description":"This function returns the list of webhooks serviceid\nParameters to Pass : \n token and the following :\n * clientid {string}
\n","urlObject":{"protocol":"https","path":["v1","webhooks","getServiceIdList"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"0632986d-b20e-484a-909b-edad22c55dbb"},{"name":"removeWebHook","id":"9665405c-fe83-49bb-885e-8e39b5ed2cbd","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n \"id\":\"21\"\n\t}\n}"},"url":"https://{{server}}/v1/webhooks/removeWebHook","description":"This function removes a specific webhook\nParameters to Pass : \n token and the following :\n * clientid {string}\n * id {int}
\n","urlObject":{"protocol":"https","path":["v1","webhooks","removeWebHook"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"9665405c-fe83-49bb-885e-8e39b5ed2cbd"},{"name":"setActiveForWebHook","id":"e22e5a06-3cbd-407b-9b9c-14088230579c","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n \"id\":\"2\",\n \"status\":\"0\"\n\t}\n}"},"url":"https://{{server}}/v1/webhooks/setActiveForWebHook","description":"This function set the status of a webhook to active/inactive\nParameters to Pass : \n token and the following :\n * clientid {string}\n * id {int}\n * status {int} // can be 1/0
\n","urlObject":{"protocol":"https","path":["v1","webhooks","setActiveForWebHook"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"e22e5a06-3cbd-407b-9b9c-14088230579c"},{"name":"addWebHook","id":"1c82c234-43fa-4613-8124-341f8350a7ed","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n \"active\":\"1\",\n \"address\":\"https://someaddress.com\",\n \"channel\":\"2\",\n \"profile\":\"1\",\n \"serviceid\":\"8\",\n \"title\":\"some title goes here\"\n\t}\n}"},"url":"https://{{server}}/v1/webhooks/addWebHook","description":"This function adds a new webhook\nParameters to Pass : \ntoken and the following :
\nThis function returns the value of specified feature
Parameters to Pass :
token and the following :
This function sets the value of specified feature
Parameters to Pass :
token and the following :
This function deletes the value of specified feature
Parameters to Pass :
token and the following :
This function creates a chat token
\nParameters to Pass :
token and the following :
name {string}
\nprofile {string}
\nagent {string} can be zero
\nextid {string} the key of the token - can be empty - a new will be generated
\nfields {object} - list of key value of fields
\nThis function returns the value of specified chattoken
Parameters to Pass :
token and the following :
This function returns the value of specified feature
Parameters to Pass :
token and the following :
This function returns the value of specified feature
Parameters to Pass :
token and the following :
This function returns the value of specified trackingguid
Parameters to Pass :
token and the following :
This function let you pull all of the pre-defined events in the actions area of the 7-twenty platform
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","dynamictables","getDynamicDataTables"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"03c70634-05e9-401f-ad10-3ada1c81f9e9"},{"name":"addRecordToTable","id":"2a4281a8-2a2e-4ecc-a6ef-258599744eea","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n \"tableName\":\"test\"\n\t},\n \"fields\": \n {\n \"firstname\":\"david\" ,\n \"lastname\":\"angel\",\n \"gender\":\"male\"\n }\n}"},"url":"https://{{serverlocal}}/v1/dynamictables/addRecordToTable","description":"This function let you pull all of the pre-defined events in the actions area of the 7-twenty platform
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","dynamictables","addRecordToTable"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"2a4281a8-2a2e-4ecc-a6ef-258599744eea"},{"name":"addMultiRecordsToTable","id":"0f2c237f-7f0c-4a91-a6a6-9950f42f9b33","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n \"tableName\":\"test\",\n \"clearTable\":\"true\"\n\t},\n \"fields\": [\n {\n \"firstname\":\"david\" ,\n \"lastname\":\"angel\",\n \"gender\":\"male\"\n },\n {\n \"firstname\":\"john\" ,\n \"lastname\":\"davis\",\n \"gender\":\"male\"\n },\n {\n \"firstname\":\"suzane\" ,\n \"lastname\":\"stanly\",\n \"gender\":\"male\"\n }\n ]\n}"},"url":"https://{{serverlocal}}/v1/dynamictables/addMultiRecordsToTable","description":"This function let you pull all of the pre-defined events in the actions area of the 7-twenty platform
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","dynamictables","addMultiRecordsToTable"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"0f2c237f-7f0c-4a91-a6a6-9950f42f9b33"},{"name":"deleteRecordFromTable (By Guid)","id":"e44215f6-6dfa-4b67-b58b-a2fcf36eadd8","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n \"tableName\":\"test\",\n \"recordGuid\":\"4a299f8b-1db2-4b39-b403-79b49c7d31a8\"\n\t}\n}"},"url":"https://{{serverlocal}}/v1/dynamictables/deleteRecordFromTable","description":"This function let you pull all of the pre-defined events in the actions area of the 7-twenty platform
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","dynamictables","deleteRecordFromTable"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"e44215f6-6dfa-4b67-b58b-a2fcf36eadd8"},{"name":"deleteRecordFromTable (Truncate Table)","id":"cb9070f4-b14b-4e23-bcf7-f5d42111c78a","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n \"tableName\":\"stressload\",\n \"truncate\":\"1\"\n\t}\n}"},"url":"https://{{serverlocal}}/v1/dynamictables/deleteRecordFromTable","description":"This function let you pull all of the pre-defined events in the actions area of the 7-twenty platform
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","dynamictables","deleteRecordFromTable"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"cb9070f4-b14b-4e23-bcf7-f5d42111c78a"},{"name":"deleteRecordFromTable (where condition)","id":"0d74c8b1-5cf8-4f9f-8ec2-19362cb195d4","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n\t\"token\":\"{{token}}\",\n\t\"data\":{\n\t\t\"clientid\":\"wizsupport\",\n \"tableName\":\"test\",\n \"whereCondition\":\"firstname='david'\"\n\t}\n}"},"url":"https://{{serverlocal}}/v1/dynamictables/deleteRecordFromTable","description":"This function let you pull all of the pre-defined events in the actions area of the 7-twenty platform
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","dynamictables","deleteRecordFromTable"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"0d74c8b1-5cf8-4f9f-8ec2-19362cb195d4"}],"id":"40978fee-646c-4105-901c-e42867140a47","_postman_id":"40978fee-646c-4105-901c-e42867140a47","description":""},{"name":"CTI","item":[{"name":"ctiEvent \"Ring\"","id":"c29425ff-2cb9-4a4e-9a7b-1457a235f52b","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"action\": \"Ring\",\n \"Ext\": \"8888\",\n \"ani\": \"0525706414\",\n \"ddi\": \"7003\",\n \"globalID\": \"1\",\n \"callID\": \"109069\",\n \"date\": \"20220718\",\n \"time\": \"151540\",\n \"isFirstForCall\": \"1\",\n \"ClientCrmID\": \"123456782\",\n \"InternalEventID\": \"\"\n}"},"url":"https://{{serverlocal}}/v1/cti/cwp/newevent","description":"This function let you pull all of the pre-defined events in the actions area of the 7-twenty platform
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","cti","cwp","newevent"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"c29425ff-2cb9-4a4e-9a7b-1457a235f52b"},{"name":"ctiEvent \"Answer\"","id":"8a1a8c3c-bd01-4daa-9da8-b0dc7839cf2a","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"action\": \"Answer\",\n \"Ext\": \"8888\",\n \"ani\": \"0525706414\",\n \"ddi\": \"8888\",\n \"globalID\": \"1\",\n \"callID\": \"188242\",\n \"date\": \"20240529\",\n \"time\": \"204015\",\n \"isFirstForCall\": \"1\",\n \"ClientCrmID\": \"\",\n \"InternalEventID\": \"38767597\"\n}"},"url":"https://{{serverlocal}}/v1/cti/cwp/newevent","description":"This function let you pull all of the pre-defined events in the actions area of the 7-twenty platform
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","cti","cwp","newevent"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"8a1a8c3c-bd01-4daa-9da8-b0dc7839cf2a"},{"name":"ctiEvent \"Recorded\"","id":"1cbd619b-456f-452a-be8a-f92e6ed18d9a","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"action\": \"Recorded\",\n \"Ext\": \"8888\",\n \"ani\": \"0525706414\",\n \"ddi\": \"7003\",\n \"globalID\": \"1\",\n \"callID\": \"187681\",\n \"date\": \"20240527\",\n \"time\": \"124317\",\n \"isFirstForCall\": \"0\",\n \"ClientCrmID\": \"\",\n \"InternalEventID\": \"13803457\"\n}"},"url":"https://{{serverlocal}}/v1/cti/cwp/newevent","description":"This function let you pull all of the pre-defined events in the actions area of the 7-twenty platform
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","cti","cwp","newevent"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"1cbd619b-456f-452a-be8a-f92e6ed18d9a"}],"id":"12128434-3060-4c7b-8fc1-53f2f2b290e4","_postman_id":"12128434-3060-4c7b-8fc1-53f2f2b290e4","description":""},{"name":"Leads","item":[{"name":"getLead","id":"bee7a945-73d0-45f3-8996-b6eb55ddd84f","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\n \"GUID\": \"a0622955-8670-4676-977a-caac8abf8790\",\n \"firstName\": \"David\",\n \"lastName\": \"Smitch\",\n \"GovernmentId\": \"53210738\",\n \"mobilePhone\": \"0010526560572\",\n \"emailaddress\": \"someone@gmail.com\",\n \"HMO\": \"3\",\n \"mone\": \"2\",\n \"attachments\": [\n {\n \"filename\": \"a.png\",\n \"base64\": \"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\"\n },\n {\n \"filename\": \"b.png\",\n \"base64\": \"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\"\n }\n ]\n}","options":{"raw":{"language":"json"}}},"url":"https://{{serverlocal}}/v1/leads/getlead?sid=dc49f364-6b07-4b56-b9ac-daa750ac4013","description":"This function let you pull all of the pre-defined events in the actions area of the 7-twenty platform
\nParameters to Pass : token and clientid
\n","urlObject":{"protocol":"https","path":["v1","leads","getlead"],"host":["{{serverlocal}}"],"query":[{"key":"sid","value":"dc49f364-6b07-4b56-b9ac-daa750ac4013"}],"variable":[]}},"response":[],"_postman_id":"bee7a945-73d0-45f3-8996-b6eb55ddd84f"}],"id":"44c4fb1e-9afc-4818-8698-90b3a499ce25","_postman_id":"44c4fb1e-9afc-4818-8698-90b3a499ce25","description":""},{"name":"Appointments","item":[{"name":"Addappointment","id":"4e8dfac7-2b18-4154-a114-05f220df45f4","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"token\": \"{{token}}\",\n \"Data\": {\n \"SourceSystem\": \"QFLOW\",\n \"PatientID\": \"0999999030\",\n \"UnitName\": \"מרפאת כף רגל\",\n \"CreatedOn\": \"31/03/2024 15:51\",\n \"AppointmentDate\": \"10/04/2024T07:10\",\n \"AppointmentType\": \"בדיקת גב\",\n \"AppointmentStatus\": \"NEW\",\n \"UnitId\": \"37\",\n \"ServiceId\": \"1554\",\n \"ProcessId\": \"2047444982\",\n \"ServiceName\": \"בלא - טרום ניתוח ידיים כללי\",\n \"ServicePublicName\": \"טרום ניתוח כירורגית יד\",\n \"userIdentityGuid\": \"073d4c43-4978-43a6-80e5-391be8b1a290\",\n \"clientid\": \"wizsupport\",\n \"FlowSystemGuid\": \"47757071-685B-4A35-9519-BFEDF43F02DA\",\n \"statusID\": \"0\",\n \"flowTitle\": \"Appointment\",\n \"externalID\": \"20474983\"\n }\n\n}"},"url":"https://{{serverlocal}}/v1/flow/addappointment","description":"This function allows you to set agent status to online or offline with particular reason code.
\nyou can pass on \"agent\" as 720 user num from the table users (or get it from method \"getAgentsStatuses\")\n-- or --\nyou can pass on \"username\" or \"orgid\" and get the same results. \nin order to use the \"username\" or \"orgid\" you must also pass agent=0
\n","urlObject":{"protocol":"https","path":["v1","flow","addappointment"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"4e8dfac7-2b18-4154-a114-05f220df45f4"},{"name":"GetAppointments","id":"99a65244-ef55-46b0-a6f2-d3b9ecb333a8","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","name":"Content-Type","type":"text","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"token\": \"{{token}}\",\n \"Data\": {\n \"FlowSystemGuid\": \"47757071-685B-4A35-9519-BFEDF43F02DA\",\n \"userIdentiyGuid\": \"073d4c43-4978-43a6-80e5-391be8b1a290\",\n \"range\": \"10\",\n \"topRange\":\"0\",\n \"clientid\": \"wizsupport\"\n }\n}"},"url":"https://{{serverlocal}}/v1/flow/getAppointments","description":"This function allows you to set agent status to online or offline with particular reason code.
\nyou can pass on \"agent\" as 720 user num from the table users (or get it from method \"getAgentsStatuses\")\n-- or --\nyou can pass on \"username\" or \"orgid\" and get the same results. \nin order to use the \"username\" or \"orgid\" you must also pass agent=0
\n","urlObject":{"protocol":"https","path":["v1","flow","getAppointments"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"99a65244-ef55-46b0-a6f2-d3b9ecb333a8"}],"id":"5f002cbf-19fa-415b-a2e1-cbb7f351392a","_postman_id":"5f002cbf-19fa-415b-a2e1-cbb7f351392a","description":""},{"name":"JWT","item":[{"name":"generate","id":"c271f0d6-7898-4f6a-9a6b-dbebd3a1285b","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n \"ClientId\": \"test\",\r\n \"ClientSecret\": \"123\",\r\n \"scope\":\"KB\"\r\n}","options":{"raw":{"language":"json"}}},"url":"https://{{serverlocal}}/v1/jwt/generate","urlObject":{"protocol":"https","path":["v1","jwt","generate"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"c271f0d6-7898-4f6a-9a6b-dbebd3a1285b"}],"id":"f080f9fc-e747-4c5b-a3a6-9deb7768e04f","_postman_id":"f080f9fc-e747-4c5b-a3a6-9deb7768e04f","description":""},{"name":"Bot","item":[{"name":"getTokenIDorData","id":"2fe7c3f7-5746-40ba-bac6-fc0f2cdcb1f8","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"token\": \"{{token}}\",\n \"Data\": {\n \"clientid\":\"wizsupport\",\n \"botID\": \"guid of conversation\",\n \"fieldName\": \"tokendata\", //always pass \"tokendata\"\n \"fieldID\": \"userName\"\n }\n\n}"},"url":"https://{{serverlocal}}/v1/bot/getTokenIDorData","description":"This function allows you to get field values from bot session
\nParameters to Pass :
token and the following :
* clientid {string}
* botID {string} - conversation guid id
\n* fieldName {string} - always pass \"tokendata\"
\n* fieldID {string} - the name of the field set in the bot session
\n","urlObject":{"protocol":"https","path":["v1","bot","getTokenIDorData"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"2fe7c3f7-5746-40ba-bac6-fc0f2cdcb1f8"},{"name":"getTree","id":"587f1cf1-8a9e-42f4-8a5e-0cc5f6b3f11b","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"token\": \"{{token}}\",\n \"Data\": {\n \"clientid\":\"wizsupport\",\n \"botID\": \"913\"\n }\n\n}"},"url":"https://{{server}}/v1/bot/getTree","description":"This function allows you to get full bot scenario data
\nParameters to Pass :
token and the following :
* clientid {string}
* botID {string} - id of the bot from the bot editor
\n","urlObject":{"protocol":"https","path":["v1","bot","getTree"],"host":["{{server}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"587f1cf1-8a9e-42f4-8a5e-0cc5f6b3f11b"}],"id":"91103025-fc60-4625-ab45-cff1b15a6825","_postman_id":"91103025-fc60-4625-ab45-cff1b15a6825","description":""},{"name":"Flow","item":[{"name":"attachToFlow","id":"eefb7d9f-7e51-4c58-8fc8-08cbeabc1e30","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"token\": \"{{token}}\",\n \"Data\": {\n \"clientid\":\"wizsupport\",\n \"scope\": \"appointment\",\n \"systemguid\":\"1E38F174-9136-4923-B155-D506036E0E6A\",\n \"flowguid\":\"6318435A-6CEB-461A-9AEB-74BB00A7D52B\",\n \"appointmentguid\":\"96AA424F-103D-4B6A-B1AC-22B8A26C1D59\"\n }\n\n}"},"url":"https://{{serverlocal}}/v1/flow/AttachToFlow","description":"This function allows you to get full bot scenario data
\nParameters to Pass :
token and the following :
* clientid {string}
* botID {string} - id of the bot from the bot editor
\n","urlObject":{"protocol":"https","path":["v1","flow","AttachToFlow"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"eefb7d9f-7e51-4c58-8fc8-08cbeabc1e30"},{"name":"getDetailsByIdentity","id":"74381c2b-f98c-49b2-b728-5b2156bec0f3","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"token\": \"{{token}}\",\n \"Data\": {\n \"clientid\":\"wizsupport\",\n \"profileID\":\"0\",\n \"userIdentityGuid\":\"6b07207f-df63-4166-af6f-6b697af0f757\",\n \"customernumber\":\"\"\n }\n\n}"},"url":"https://{{serverlocal}}/v1/flow/getDetailsByIdentity","description":"This function allows you to get flow data
\nParameters to Pass :
token and the following :
* clientid {string}
* botID {string} - id of the bot from the bot editor
\n","urlObject":{"protocol":"https","path":["v1","flow","getDetailsByIdentity"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"74381c2b-f98c-49b2-b728-5b2156bec0f3"},{"name":"addAttachmentToDocumentFolder","id":"1d43712f-3548-42b8-b739-c56dd3f35d9a","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"token\": \"{{token}}\",\n \"Data\": {\n \"fileData\": \"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\",\n \"fileName\": \"test.png\",\n \"recordGuid\": \"551DA1FA-52F1-410E-A6C6-DC4DD26FECDD\",\n \"systemGuid\": \"1E38F174-9136-4923-B155-D506036E0E6A\",\n \"folderGuid\": \"8039FCF5-61DB-4238-8273-D11A28CD1BE3\",\n \"newStatusGuid\":\"\"\n }\n}"},"url":"https://{{serverlocal}}/v1/flow/AddAttachmentToDocumentFolder","description":"This function allows you to get full bot scenario data
\nParameters to Pass :
token and the following :
* clientid {string}
* botID {string} - id of the bot from the bot editor
\n","urlObject":{"protocol":"https","path":["v1","flow","AddAttachmentToDocumentFolder"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"1d43712f-3548-42b8-b739-c56dd3f35d9a"},{"name":"addNewDocumentFolder","id":"9b9aa742-23ab-4ae3-ab26-b20a0674e0e8","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"token\": \"{{token}}\",\n \"Data\": {\n \"folderTitle\": \"טופס 17\",\n \"systemGuid\": \"1E38F174-9136-4923-B155-D506036E0E6A\"\n }\n}"},"url":"https://{{serverlocal}}/v1/flow/addNewDocumentFolder","description":"This function allows you to get full bot scenario data
\nParameters to Pass :
token and the following :
* clientid {string}
* botID {string} - id of the bot from the bot editor
\n","urlObject":{"protocol":"https","path":["v1","flow","addNewDocumentFolder"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"9b9aa742-23ab-4ae3-ab26-b20a0674e0e8"},{"name":"addDocumentFolderToRecord","id":"241d5abb-413b-44cd-820a-5610c6c47508","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"token\": \"{{token}}\",\n \"Data\": {\n \"extTitle\": \"בדיקות לב\",\n \"recordTypeId\": \"3\",\n \"recordGuid\": \"B1C999A9-8648-4A50-812B-0CBF89243C09\",\n \"systemGuid\": \"1E38F174-9136-4923-B155-D506036E0E6A\",\n \"folderGuid\": \"CEC038CD-5A84-47CF-AC3F-080FA8251BAF\",\n \"statusGuid\": \"92BEF558-1A9D-4FDF-8B47-91372B39783C\"\n }\n}"},"url":"https://{{serverlocal}}/v1/flow/addDocumentFolderToRecord","description":"This function allows you to get full bot scenario data
\nParameters to Pass :
token and the following :
* clientid {string}
* botID {string} - id of the bot from the bot editor
\n","urlObject":{"protocol":"https","path":["v1","flow","addDocumentFolderToRecord"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"241d5abb-413b-44cd-820a-5610c6c47508"},{"name":"add Flow","id":"697da028-75b3-4038-8018-ae74c2c47937","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n \"token\": \"{{token}}\",\r\n \"Data\": {\r\n // required fields\r\n \"userIdentityGuid\": \"6b07207f-df63-4166-af6f-6b697af0f757\",\r\n \"ProfileID\": \"1\",\r\n \"parkingProfileID\": \"42\",\r\n \"FlowSystemGuid\": \"1E38F174-9136-4923-B155-D506036E0E6A\",\r\n \"flowTitle\": \"Recommendation 3\",\r\n \"externalID\": \"20474982476\",\r\n \"statusID\": \"0\",\r\n \"ownerID\": \"1\",\r\n // end of required fields \r\n // start custom fields (for example)\r\n \"IdNum\": \"244650461\",\r\n \"PatientName\": \"Tzelnik Il\",\r\n \"Age\": \"60\",\r\n \"Phone\": \"0542229240\",\r\n \"EntryDate\": \"2024-02-18 08:26:18.900\",\r\n \"Time\": \"•\\n•\\n•\\n•\\n•\",\r\n \"MedicalRecord\": \"23558982\",\r\n \"RecommendationRowId\": \"9318982\",\r\n \"Unit\": \"1112000\",\r\n \"UnitAndDoctor\": \"Speech Clinic Dr. Alon Eran\",\r\n \"RecordName\": \"Without patient presence\",\r\n \"GroupUnit\": \"1\",\r\n \"GroupUnitName\": \"Communication\",\r\n \"Procedures\": \"•GLOSSECTOMY;COMPLETE 411400\\n•NECK DISSECTION, MODIFIED RADICAL 2169\\n•REVASCULARIZATION OPERATION 4184\\n•DISTANT FLAP TRANSFER 4171\\n•TRACHEOSTOMY (SEPARATE PROCEDURE) 316000\",\r\n \"Remarks\": \"•\\n•\\n•\\n•\\n•\",\r\n \"SurgeryDetails\": \"Hospitalization/Ambulatory: Hospitalization\\nAdaptation to general anesthesia in day hospitalization: No\\nOvernight supervision during recovery: Yes\\nEstimated duration of surgery: After 9 hours\\nPreferred surgeon: Yes Eran Alex Arik\",\r\n \"AnesthesiaType\": \"General\",\r\n \"Urgency\": \"A - Urgent\",\r\n \"PreSurgery\": \"Yes, including anesthesiologist\",\r\n \"Sesia\": \"No\",\r\n \"Tests\": \"Routine tests:\\nBlood count, electrolytes, PT/PTT\\nAdditional chemistry tests:\\nDaily Activity: Endocrine\\nTSH\\nECG\\nImaging tests:\\nChest X-ray\",\r\n \"Link\": \"some link\"\r\n }\r\n}","options":{"raw":{"language":"json"}}},"url":"https://localhost:44343/v1/flow/addFlow","urlObject":{"protocol":"https","port":"44343","path":["v1","flow","addFlow"],"host":["localhost"],"query":[{"disabled":true,"key":"request","value":"{\"procList\":[{\"ID\":1,\"spName\":\"dashBoard_AgentUserStats\",\"values\":[{\"key\":\"count\",\"value\":\"1\"},{\"key\":\"agentID\",\"value\":\"1\"}]}]}"}],"variable":[]}},"response":[],"_postman_id":"697da028-75b3-4038-8018-ae74c2c47937"},{"name":"addAppointment","id":"30f4bd35-abf7-414f-8a1f-4327d2c9fb1c","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n \"token\": \"{{token}}\",\r\n \"Data\": {\r\n \"SourceSystem\": \"QFLOW\",\r\n \"PatientID\": \"123456782\",\r\n \"UnitName\": \"Armpit Clinic\",\r\n \"CreatedOn\": \"23/07/2024 15:51\",\r\n \"AppointmentDate\": \"08/01/2025T07:10\",\r\n \"AppointmentType\": \"Sweat Tests\",\r\n \"AppointmentStatus\": \"NEW\",\r\n \"UnitId\": \"88\",\r\n \"ServiceId\": \"1668\",\r\n \"ProcessId\": \"9873457\",\r\n \"ServiceName\": \"BLA - General Pre-Surgery Glands\",\r\n \"ServicePublicName\": \"Armpit Surgery Pre-Surgery\",\r\n \"userIdentityGuid\": \"4c6b475f-4bdc-4e9b-8b15-bd5625ffab72\",\r\n \"clientid\": \"wizsupport\",\r\n \"FlowSystemGuid\": \"1E38F174-9136-4923-B155-D506036E0E6A\",\r\n \"statusID\": \"0\",\r\n \"flowTitle\": \"Appointment\",\r\n \"externalID\": \"9873457\"\r\n }\r\n}","options":{"raw":{"language":"json"}}},"url":"https://localhost:44343/v1/Flow/addAppointment","urlObject":{"protocol":"https","port":"44343","path":["v1","Flow","addAppointment"],"host":["localhost"],"query":[{"disabled":true,"key":"request","value":"{\"procList\":[{\"ID\":1,\"spName\":\"dashBoard_AgentUserStats\",\"values\":[{\"key\":\"count\",\"value\":\"1\"},{\"key\":\"agentID\",\"value\":\"1\"}]}]}"}],"variable":[]}},"response":[],"_postman_id":"30f4bd35-abf7-414f-8a1f-4327d2c9fb1c"}],"id":"fbab3a2e-e544-43ec-ae7d-e10b60d4bd9d","_postman_id":"fbab3a2e-e544-43ec-ae7d-e10b60d4bd9d","description":""},{"name":"Orchestrator","item":[{"name":"activateProcess","id":"98edb9a0-7578-4df3-b2c9-f10880b90d3a","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\r\n \"PatientId\": \"123456782\",\r\n \"AppointmentDate\": \"31-10-2025 11:30\",\r\n \"apptguid\": \"35596C11-C0CD-4522-A0DD-E2075F890343\",\r\n \"InsurerCode\": \"123123\",\r\n \"Services\": \"2\",\r\n \"FlowID\": \"3610\"\r\n}","options":{"raw":{"language":"json"}}},"url":"https://{{serverlocal}}/v1/orchestrator/activateProcess/cae57a62-2ca0-4370-996e-5c221b8ed7b8","urlObject":{"protocol":"https","path":["v1","orchestrator","activateProcess","cae57a62-2ca0-4370-996e-5c221b8ed7b8"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"98edb9a0-7578-4df3-b2c9-f10880b90d3a"},{"name":"runScheduler","id":"108a7cd8-c835-4675-a466-68dc64043407","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"body":{"mode":"raw","raw":"","options":{"raw":{"language":"json"}}},"url":"https://{{serverlocal}}/v1/orchestrator/runScheduler","urlObject":{"protocol":"https","path":["v1","orchestrator","runScheduler"],"host":["{{serverlocal}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"108a7cd8-c835-4675-a466-68dc64043407"}],"id":"e21bf9e5-3e43-4185-bfba-ee49a2f6f6be","_postman_id":"e21bf9e5-3e43-4185-bfba-ee49a2f6f6be","description":""},{"name":"Tasks","item":[{"name":"getTasksStats","id":"6c063de7-df82-42bb-bbe1-b0b53c9d2e13","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"},{"key":"Authorization","value":"BearerGenerated from cURL: curl -X POST \"https://dev.7-twenty.com/webapi/v1/tasks/getTasksStats\"
-H \"Content-Type: application/json\"
-H \"Authorization: Bearer \"
-d '{\n \"filters\": {\n \"profile\": \"branch_id_here\",\n \"agents\": [\"agent_id_1\", \"agent_id_2\"]\n },\n \"stats\": {\n \"totalTasksToday\": 140,\n \"doneTasksToday\": 100,\n \"totalWaitingInQueue\": 50,\n \"waitingTasksBrokeSLA\": 45,\n \"closedTasksBrokeSLA\": 45\n }\n }'
Generated from cURL: curl -X POST \"https://dev.7-twenty.com/webapi/v1/tasks/getTasksStats\"
-H \"Content-Type: application/json\"
-H \"Authorization: Bearer \"
-d '{\n \"filters\": {\n \"profile\": \"branch_id_here\",\n \"agents\": [\"agent_id_1\", \"agent_id_2\"]\n },\n \"stats\": {\n \"totalTasksToday\": 140,\n \"doneTasksToday\": 100,\n \"totalWaitingInQueue\": 50,\n \"waitingTasksBrokeSLA\": 45,\n \"closedTasksBrokeSLA\": 45\n }\n }'
Generated from cURL: curl -X POST \"https://dev.7-twenty.com/webapi/v1/tasks/getTasksStats\"
-H \"Content-Type: application/json\"
-H \"Authorization: Bearer \"
-d '{\n \"filters\": {\n \"profile\": \"branch_id_here\",\n \"agents\": [\"agent_id_1\", \"agent_id_2\"]\n },\n \"stats\": {\n \"totalTasksToday\": 140,\n \"doneTasksToday\": 100,\n \"totalWaitingInQueue\": 50,\n \"waitingTasksBrokeSLA\": 45,\n \"closedTasksBrokeSLA\": 45\n }\n }'
Generated from cURL: curl -X POST \"https://dev.7-twenty.com/webapi/v1/tasks/getTasksStats\"
-H \"Content-Type: application/json\"
-H \"Authorization: Bearer \"
-d '{\n \"filters\": {\n \"profile\": \"branch_id_here\",\n \"agents\": [\"agent_id_1\", \"agent_id_2\"]\n },\n \"stats\": {\n \"totalTasksToday\": 140,\n \"doneTasksToday\": 100,\n \"totalWaitingInQueue\": 50,\n \"waitingTasksBrokeSLA\": 45,\n \"closedTasksBrokeSLA\": 45\n }\n }'
This function returns the value of specified chattoken
Parameters to Pass :
token and the following :
Generated from cURL: curl -X POST \"https://dev.7-twenty.com/webapi/v1/tasks/getTasksStats\"
-H \"Content-Type: application/json\"
-H \"Authorization: Bearer \"
-d '{\n \"filters\": {\n \"profile\": \"branch_id_here\",\n \"agents\": [\"agent_id_1\", \"agent_id_2\"]\n },\n \"stats\": {\n \"totalTasksToday\": 140,\n \"doneTasksToday\": 100,\n \"totalWaitingInQueue\": 50,\n \"waitingTasksBrokeSLA\": 45,\n \"closedTasksBrokeSLA\": 45\n }\n }'
Generated from cURL: curl -X POST \"https://dev.7-twenty.com/webapi/v1/tasks/getTasksStats\"
-H \"Content-Type: application/json\"
-H \"Authorization: Bearer \"
-d '{\n \"filters\": {\n \"profile\": \"branch_id_here\",\n \"agents\": [\"agent_id_1\", \"agent_id_2\"]\n },\n \"stats\": {\n \"totalTasksToday\": 140,\n \"doneTasksToday\": 100,\n \"totalWaitingInQueue\": 50,\n \"waitingTasksBrokeSLA\": 45,\n \"closedTasksBrokeSLA\": 45\n }\n }'
Generated from cURL: curl -X POST \"https://dev.7-twenty.com/webapi/v1/tasks/getTasksStats\"
-H \"Content-Type: application/json\"
-H \"Authorization: Bearer \"
-d '{\n \"filters\": {\n \"profile\": \"branch_id_here\",\n \"agents\": [\"agent_id_1\", \"agent_id_2\"]\n },\n \"stats\": {\n \"totalTasksToday\": 140,\n \"doneTasksToday\": 100,\n \"totalWaitingInQueue\": 50,\n \"waitingTasksBrokeSLA\": 45,\n \"closedTasksBrokeSLA\": 45\n }\n }'
This function allows you to create a new skill or update an existing one.
\nParameters to Pass :
\ntoken and the following :
\nclientid {string}
\nskillGuid {string} – unique skill ID (empty for new skill)
\ntitle {string} – name of the skill
\nactive {bool} – whether the skill is active
\nThis function allows you to delete a skill by ID.
\nParameters to Pass :
\ntoken and the following :
\nclientid {string}
\nskillGuid {string} – unique skill ID
\nThis function allows you to get the list of all skills.
\nParameters to Pass :
\ntoken and the following :
\nThis function allows you to assign a skill to an agent with a level.
\nParameters to Pass :
\ntoken and the following :
\nclientid {string}
\nskillGuid {string} – skill ID
\nagent {int} – agent ID
\nlevel {int} – skill level
\nThis function allows you to remove a skill from an agent.
\nParameters to Pass :
\ntoken and the following :
\nclientid {string}
\nskillGuid {string} – skill ID
\nagent {int} – agent ID
\nThis function allows you to get all skills assigned to a specific agent.
\nParameters to Pass :
\ntoken and the following :
\nclientid {string}
\nagent {int} – agent ID
\nThis function allows you to create a new priority or update an existing one.
\nParameters to Pass :
\ntoken and the following :
\nclientid {string}
\nguid {string} – priority ID (empty for new)
\ntitle {string} – priority name
\nactive {bool} – whether priority is active
\nlevel {int} – numeric level
\nThis function allows you to delete a priority.
\nParameters to Pass :
\ntoken and the following :
\nclientid {string}
\nguid {string} – priority ID
\nThis function allows you to get all priorities.
\nParameters to Pass :
\ntoken and the following :
\nThis function allows you to create or update an SLA rule.
\nParameters to Pass :
\ntoken and the following :
\nclientid {string}
\nguid {string} – SLA ID (empty for new)
\nlifetime {int} – lifetime value
\nactive {bool} – whether SLA is active
\nappliesTo {string} – scope (e.g. task, flow)
\naction {int} – action ID
\nactionValue {string} – value for the action
\nThis function allows you to delete an SLA rule.
\nParameters to Pass :
\ntoken and the following :
\nclientid {string}
\nguid {string} – SLA ID
\nThis function allows you to create or update a flow.
\nParameters to Pass :
\ntoken and the following :
\nclientid {string}
\nflowGuid {string} – flow ID (empty for new)
\nflowTitle {string} – flow name
\nprofileID {int} – profile ID
\nactive {bool} – is active
\nownerID {int} – owner ID
\nFinishDate {datetime} – end date
\ncreatedByUserId {int} – creator ID
\nupdatedByUserId {int} – updater ID
\nskill {string} – linked skill
\npriority {string} – linked priority
\nsla {string} – linked SLA
\nskillExtension {string} – extra skill data
\ntimeExtension {int} – extra time in minutes
\nflowStatus {int} – status
\nThis function allows you to assign available tasks to an agent.
\nParameters to Pass :
\ntoken and the following :
\nclientid {string}
\nagent {int} – agent ID
\nThis function allows you to retrieve all SLA records.
\nParameters to Pass:
\ntoken and the following:
\nThis function allows you to retrieve a summary of all agents with their task status (assigned, waiting, open).
\nParameters to Pass:
\ntoken and the following:
\nThis function allows you to retrieve a summary of all skills with their task status (assigned, waiting, open).
\nParameters to Pass:
\ntoken and the following:
\nThis function allows you to retrieve all open tasks for a specific agent.
\nParameters to Pass:
\ntoken and the following:
\nclientid {string}
\nagent {int} – the agent identifier
\n