A complete, categorized collection covering BotBee's WhatsApp Business API: messaging (text/interactive/media), templates, conversations, bot flows, subscriber/contact management, labels, and product catalog & orders.
\napi_token → your BotBee API key (Settings → API in your BotBee dashboard)phone_number_id → the WhatsApp phone number ID you want to act onsubscriber_phone_number → a test subscriber's number (country code + digits, no +)base_url is already pre-filled to https://app.botbee.io/api/v1apiToken is auto-injected. A collection-level pre-request script reads api_token from your environment and adds it to every request's body (POST) or query string (GET) automatically — you never need to type it into an individual request.status field indicates success, and response time is under 3s. Results show as green ✅ / red ❌ under each request, and roll up when you run the whole collection via Collection Runner or Newman (CLI).Your WhatsApp sender phone number ID
\n","type":"text"},{"key":"message","value":"Hello! This is a test message from BotBee.","description":"Text message content
\n","type":"text"},{"key":"phone_number","value":"911234567890","description":"Recipient number incl. country code, digits only
\n","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/send","description":"Sends a free-form session text message. Only works within the 24-hour customer service window opened by the subscriber's last inbound message. Outside that window, use an approved Template Message instead.
\n","urlObject":{"path":["whatsapp","send"],"host":["https://app.botbee.io/api/v1"],"query":[],"variable":[]}},"response":[{"id":"9f39e7de-7fdb-4817-b485-b751d1fbd0c4","name":"Sample Success Response","originalRequest":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID","type":"text"},{"key":"message","value":"Hello! This is a test message from BotBee.","description":"Text message content","type":"text"},{"key":"phone_number","value":"911234567890","description":"Recipient number incl. country code, digits only","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/send","description":"Sends a free-form **session** text message. Only works within the 24-hour customer service window opened by the subscriber's last inbound message. Outside that window, use an approved Template Message instead."},"status":"200 OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": \"1\",\n \"wa_message_id\": \"wamid.EXAMPLE0000000000000000000000000000000000000\",\n \"message\": \"Message sent successfully.\"\n}"}],"_postman_id":"ec50acc4-3123-4f26-b79e-49505b6ad9bd"},{"name":"Send Interactive Buttons","id":"5d01fb1b-7e2d-456d-b667-1e9309086c8a","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID
\n","type":"text"},{"key":"phone_number","value":"911234567890","description":"Recipient number incl. country code
\n","type":"text"},{"key":"message","value":"Would you like to continue?","description":"Message body shown above the buttons
\n","type":"text"},{"key":"buttons","value":"[{\"id\":\"buy_now\",\"title\":\"Buy Now\"},{\"id\":\"details\",\"title\":\"View Details\"}]","description":"JSON array of 1–3 buttons: string or {id, title}
\n","type":"text"},{"key":"button_header_text","value":"Product Update","description":"Optional text header (ignored if a media header is used)
\n","type":"text"},{"key":"button_footer_text","value":"Tap an option","description":"Optional footer text
\n","type":"text"},{"key":"media_url","value":"","description":"Public HTTPS URL for an image/video/document header (optional)
\n","type":"text","disabled":true},{"key":"media_id","value":"","description":"WhatsApp media id from Upload Media API (optional, alt. to media_url)
\n","type":"text","disabled":true},{"key":"media_type","value":"","description":"image | video | document — required if using media_id or extension-less media_url
\n","type":"text","disabled":true},{"key":"media_name","value":"","description":"Filename to display when media_type=document
\n","type":"text","disabled":true}]},"url":"https://app.botbee.io/api/v1/whatsapp/send/interactive-buttons","description":"Sends a session message with 1–3 quick-reply buttons. Optionally attaches an image, video, or document as the header via media_url or media_id (+ media_type). Each button title is limited to 20 characters.
Your WhatsApp sender phone number ID
\n","type":"text"},{"key":"phone_number","value":"911234567890","description":"Recipient number incl. country code
\n","type":"text"},{"key":"media_url","value":"https://example.com/assets/sample-image.png","description":"Public HTTPS URL of the file
\n","type":"text"},{"key":"media_id","value":"","description":"WhatsApp media id (alternative to media_url)
\n","type":"text","disabled":true},{"key":"media_type","value":"image","description":"image | video | audio | document
\n","type":"text"},{"key":"media_caption_text","value":"Sample caption","description":"Caption for image/video/document (not audio)
\n","type":"text","disabled":true}]},"url":"https://app.botbee.io/api/v1/whatsapp/send/file","description":"Sends an image, video, audio, or document. Provide either media_url (a public HTTPS link WhatsApp can download from) or media_id (from Upload Media API) — at least one is required.
WhatsApp sender phone number ID (media is scoped to this number)
\n","type":"text","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID"},{"key":"media_file","description":"The file to upload — form field name must be media_file
\n","type":"file","value":null}]},"url":"https://app.botbee.io/api/v1/whatsapp/upload/media","description":"Uploads a local file (multipart/form-data) and returns a media_id + media_type you can then pass to Send File / Media or Send Interactive Buttons instead of a public URL. Auth can be sent as apiToken field or Authorization: Bearer header.
Send text messages, interactive button messages, and media/files via WhatsApp.
\n","event":[{"listen":"test","script":{"type":"text/javascript","exec":["// Auto-validates every request in this folder.","pm.test('Status code is 200', function () {"," pm.response.to.have.status(200);","});","","pm.test('Response is valid JSON', function () {"," pm.response.to.be.json;","});","","pm.test('BotBee status indicates success', function () {"," const json = pm.response.json();"," // BotBee returns status as \"1\", 1, or true depending on endpoint"," pm.expect([\"1\", 1, true].includes(json.status)).to.be.true;","});","","pm.test('Response time is under 3s', function () {"," pm.expect(pm.response.responseTime).to.be.below(3000);","});"],"id":"4e6ca48a-fc63-4865-8891-d567f5034f45"}}],"_postman_id":"d5a9d7f0-6586-4fe6-a0f3-54ac9ecee61d"},{"name":"2. Templates, Conversations & Status","item":[{"name":"List Message Templates","id":"53362768-8f6c-413a-adf9-89caa996c957","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"Accept","value":"application/json","type":"text"}],"url":"https://app.botbee.io/api/v1/whatsapp/template/list?phone_number_id=YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Returns all WhatsApp message templates (Marketing/Utility/Authentication) registered under the given phone number, including approval status and variable maps. Use the template_name in your own template-send flow.
Fetches paginated message history (inbound + outbound) for a single subscriber, ordered by conversation_time.
Returns the list of postback actions / bot flow steps configured for a phone number (quick replies, flow-builder campaigns, etc). Useful for mapping postback_id values seen in webhook payloads back to human-readable flow names.
Looks up the delivery status (sent / delivered / read / failed) for a previously sent wa_message_id.
Read message templates, conversation history, postback/bot-flow definitions, and delivery status.
\n","event":[{"listen":"test","script":{"type":"text/javascript","exec":["// Auto-validates every request in this folder.","pm.test('Status code is 200', function () {"," pm.response.to.have.status(200);","});","","pm.test('Response is valid JSON', function () {"," pm.response.to.be.json;","});","","pm.test('BotBee status indicates success', function () {"," const json = pm.response.json();"," // BotBee returns status as \"1\", 1, or true depending on endpoint"," pm.expect([\"1\", 1, true].includes(json.status)).to.be.true;","});","","pm.test('Response time is under 3s', function () {"," pm.expect(pm.response.responseTime).to.be.below(3000);","});"],"id":"4fda1699-b188-4dd5-811a-5e08daed371a"}}],"_postman_id":"4c948dc2-3eb6-4548-a012-31416e3fa2b9"},{"name":"3. Bot Flow","item":[{"name":"Trigger Bot Flow","id":"5b460375-fceb-4a55-84ef-ae98560abf3f","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID
\n","type":"text"},{"key":"bot_flow_unique_id","value":"YOUR_BOT_FLOW_UNIQUE_ID","description":"Unique ID of the bot flow to trigger
\n","type":"text"},{"key":"phone_number","value":"911234567890","description":"Recipient number incl. country code
\n","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/trigger-bot","description":"Triggers a specific bot flow (identified by bot_flow_unique_id) for the given phone number, as if the subscriber had clicked the matching button/postback.
Programmatically trigger a configured bot/flow for a subscriber.
\n","event":[{"listen":"test","script":{"type":"text/javascript","exec":["// Auto-validates every request in this folder.","pm.test('Status code is 200', function () {"," pm.response.to.have.status(200);","});","","pm.test('Response is valid JSON', function () {"," pm.response.to.be.json;","});","","pm.test('BotBee status indicates success', function () {"," const json = pm.response.json();"," // BotBee returns status as \"1\", 1, or true depending on endpoint"," pm.expect([\"1\", 1, true].includes(json.status)).to.be.true;","});","","pm.test('Response time is under 3s', function () {"," pm.expect(pm.response.responseTime).to.be.below(3000);","});"],"id":"2aef0caa-ae0f-4c07-ba70-9521086f2cbb"}}],"_postman_id":"b3911678-d14e-4c6a-aedd-b23aa7999c41"},{"name":"4. Subscribers & Contacts","item":[{"name":"Get Subscriber","id":"2914ca3e-4d84-4a68-9a6f-11952efbaff8","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID
\n","type":"text"},{"key":"phone_number","value":"911234567890","description":"Subscriber phone number
\n","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/get","description":"Fetches a single subscriber/contact by phone number.
\n","urlObject":{"path":["whatsapp","subscriber","get"],"host":["https://app.botbee.io/api/v1"],"query":[],"variable":[]}},"response":[{"id":"6ea13cc4-7a2e-4782-8e4c-24d5683701c5","name":"Sample Success Response","originalRequest":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID","type":"text"},{"key":"phone_number","value":"911234567890","description":"Subscriber phone number","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/get","description":"Fetches a single subscriber/contact by phone number."},"status":"200 OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": \"1\",\n \"message\": [\n {\n \"subscriber_id\": 100001,\n \"chat_id\": \"SUBSCRIBER-CHATID\",\n \"first_name\": \"Jane\",\n \"last_name\": \"Doe\",\n \"email\": null,\n \"gender\": null,\n \"created_at\": \"2026-01-01 10:00:00\",\n \"assigned_agent_id\": null,\n \"bot_reply_label\": \"Bot Reply On\",\n \"ai_reply_label\": \"AI Reply On\",\n \"label_names\": null\n }\n ]\n}"}],"_postman_id":"2914ca3e-4d84-4a68-9a6f-11952efbaff8"},{"name":"List Subscribers","id":"fdefe326-19fb-4be6-9c13-a98baa851bde","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"Accept","value":"application/json","type":"text"}],"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/list?phone_number_id=YOUR_WHATSAPP_PHONE_NUMBER_ID&limit=10&offset=1&orderBy=0","description":"Returns a paginated list of subscribers for a phone number (up to 100 per page). Set orderBy=1 to sort by most recent message first.
Your WhatsApp sender phone number ID
\n","type":"text"},{"key":"name","value":"Test Subscriber","description":"Subscriber display name
\n","type":"text"},{"key":"phoneNumber","value":"911234567890","description":"Subscriber phone number incl. country code, no + sign
\n","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/create","description":"Creates a new subscriber/contact under the given WhatsApp phone number.
\n","urlObject":{"path":["whatsapp","subscriber","create"],"host":["https://app.botbee.io/api/v1"],"query":[],"variable":[]}},"response":[{"id":"8f931503-6f90-4247-aa97-8dd7ae40fd44","name":"Sample Success Response","originalRequest":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phoneNumberID","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID","type":"text"},{"key":"name","value":"Test Subscriber","description":"Subscriber display name","type":"text"},{"key":"phoneNumber","value":"911234567890","description":"Subscriber phone number incl. country code, no + sign","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/create","description":"Creates a new subscriber/contact under the given WhatsApp phone number."},"status":"200 OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": \"1\",\n \"message\": \"WhatsApp subscriber has been created.\"\n}"}],"_postman_id":"1cae9a3a-c796-4004-870a-fabf8c7a5536"},{"name":"Update Subscriber","id":"8b8c9711-cc13-42a8-bb4c-89f95f7a0909","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID
\n","type":"text"},{"key":"phone_number","value":"911234567890","description":"Subscriber phone number
\n","type":"text"},{"key":"first_name","value":"Jane","description":"First name
\n","type":"text","disabled":true},{"key":"last_name","value":"Doe","description":"Last name
\n","type":"text","disabled":true},{"key":"gender","value":"Female","description":"Gender
\n","type":"text","disabled":true},{"key":"label_ids","value":"","description":"Comma-separated label IDs, e.g. 1,4,5
\n","type":"text","disabled":true}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/update","description":"Updates first/last name, gender, and/or label assignments for an existing subscriber.
\n","urlObject":{"path":["whatsapp","subscriber","update"],"host":["https://app.botbee.io/api/v1"],"query":[],"variable":[]}},"response":[{"id":"16353d9f-33d0-42cb-be84-8b73a4cec8e2","name":"Sample Success Response","originalRequest":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID","type":"text"},{"key":"phone_number","value":"911234567890","description":"Subscriber phone number","type":"text"},{"key":"first_name","value":"Jane","description":"First name","type":"text","disabled":true},{"key":"last_name","value":"Doe","description":"Last name","type":"text","disabled":true},{"key":"gender","value":"Female","description":"Gender","type":"text","disabled":true},{"key":"label_ids","value":"","description":"Comma-separated label IDs, e.g. 1,4,5","type":"text","disabled":true}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/update","description":"Updates first/last name, gender, and/or label assignments for an existing subscriber."},"status":"200 OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": \"1\",\n \"message\": \"Subscriber Updated Successfully.\"\n}"}],"_postman_id":"8b8c9711-cc13-42a8-bb4c-89f95f7a0909"},{"name":"Delete Subscriber","id":"7a9f329b-0607-4958-a6ca-48a1b17a0885","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID
\n","type":"text"},{"key":"phone_number","value":"911234567890","description":"Subscriber phone number to delete
\n","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/delete","description":"Permanently deletes a subscriber and their conversation history. This cannot be undone.
\n","urlObject":{"path":["whatsapp","subscriber","delete"],"host":["https://app.botbee.io/api/v1"],"query":[],"variable":[]}},"response":[{"id":"f9e49562-2ef5-46ca-90fd-0ca6d45ccbd2","name":"Sample Success Response","originalRequest":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID","type":"text"},{"key":"phone_number","value":"911234567890","description":"Subscriber phone number to delete","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/delete","description":"Permanently deletes a subscriber and their conversation history. **This cannot be undone.**"},"status":"200 OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": \"1\",\n \"message\": \"Subscriber has been deleted successfully.\"\n}"}],"_postman_id":"7a9f329b-0607-4958-a6ca-48a1b17a0885"},{"name":"Reset User Input Flow","id":"19f8f537-22e6-44c4-a430-9fc03b072f5e","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID
\n","type":"text"},{"key":"phone_number","value":"911234567890","description":"Subscriber phone number
\n","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/reset/user-input-flow","description":"Resets a subscriber out of any in-progress \"user input flow\" step, so their next message is treated as a fresh conversation entry point.
\n","urlObject":{"path":["whatsapp","subscriber","reset","user-input-flow"],"host":["https://app.botbee.io/api/v1"],"query":[],"variable":[]}},"response":[{"id":"c89ee53b-377c-4cc1-a8fd-a138bd53c8ed","name":"Sample Success Response","originalRequest":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID","type":"text"},{"key":"phone_number","value":"911234567890","description":"Subscriber phone number","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/reset/user-input-flow","description":"Resets a subscriber out of any in-progress \"user input flow\" step, so their next message is treated as a fresh conversation entry point."},"status":"200 OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": \"1\",\n \"message\": \"Reset User Input Flow successfully.\"\n}"}],"_postman_id":"19f8f537-22e6-44c4-a430-9fc03b072f5e"},{"name":"Assign Chat to Team Member","id":"17a2178c-98d0-4819-8d6b-a74bf1a93edf","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID
\n","type":"text"},{"key":"phone_number","value":"911234567890","description":"Subscriber phone number
\n","type":"text"},{"key":"team_member_id","value":"YOUR_TEAM_MEMBER_ID","description":"ID of the team member / agent to assign
\n","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/chat/assign-to-team-member","description":"Assigns a subscriber's live chat conversation to a specific team/agent user for handling.
\n","urlObject":{"path":["whatsapp","subscriber","chat","assign-to-team-member"],"host":["https://app.botbee.io/api/v1"],"query":[],"variable":[]}},"response":[{"id":"b32dafbd-2abd-4bdf-bc76-de2eaf185154","name":"Sample Success Response","originalRequest":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID","type":"text"},{"key":"phone_number","value":"911234567890","description":"Subscriber phone number","type":"text"},{"key":"team_member_id","value":"YOUR_TEAM_MEMBER_ID","description":"ID of the team member / agent to assign","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/chat/assign-to-team-member","description":"Assigns a subscriber's live chat conversation to a specific team/agent user for handling."},"status":"200 OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": \"1\",\n \"message\": \"Successfully Assign Agent to Conversation.\"\n}"}],"_postman_id":"17a2178c-98d0-4819-8d6b-a74bf1a93edf"},{"name":"Assign Custom Fields to Subscriber","id":"2f64c639-1dc5-4a84-a115-3a137008e343","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID
\n","type":"text"},{"key":"phone_number","value":"911234567890","description":"Subscriber phone number
\n","type":"text"},{"key":"custom_fields","value":"{\"customer_name\":\"Jane Doe\",\"customer_email\":\"jane@example.com\"}","description":"JSON object of custom field name/value pairs
\n","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/chat/assign-custom-fields","description":"Sets one or more custom field values on a subscriber. Pass custom_fields as a JSON object of {field_name: value} pairs (field names must already exist — see List Custom Fields).
Returns every custom field defined on the account (id, name, and reply_type) — use this to know which field names are valid for Assign Custom Fields to Subscriber.
\n","urlObject":{"path":["whatsapp","subscriber","custom-fields","list"],"host":["https://app.botbee.io/api/v1"],"query":[],"variable":[]}},"response":[{"id":"3af69856-2cfd-43fd-ae4e-397f0c0dc6c7","name":"Sample Success Response","originalRequest":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/custom-fields/list","description":"Returns every custom field defined on the account (id, name, and reply_type) — use this to know which field names are valid for **Assign Custom Fields to Subscriber**."},"status":"200 OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": \"1\",\n \"message\": \"Custom fields retrieved successfully\",\n \"data\": [\n {\n \"id\": 1,\n \"name\": \"customer_name\",\n \"reply_type\": \"text\"\n },\n {\n \"id\": 2,\n \"name\": \"customer_email\",\n \"reply_type\": \"email\"\n }\n ]\n}"}],"_postman_id":"ef3caac1-3afb-4f0a-bbe5-84e73b43693a"},{"name":"Assign Labels to Subscriber","id":"dc7d610f-722d-4f45-bc22-9ede09fd3274","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Your WhatsApp sender phone number ID
\n","type":"text"},{"key":"phone_number","value":"911234567890","description":"Subscriber phone number
\n","type":"text"},{"key":"label_ids","value":"1,2","description":"Comma-separated label IDs, e.g. 1,4,5
\n","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/chat/assign-labels","description":"Attaches one or more labels to a subscriber.
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\n","type":"text"},{"key":"sequence_ids","value":"1,2","description":"Comma-separated sequence campaign IDs
\n","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/chat/remove-sequence","description":"Removes a subscriber from one or more sequences.
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\n","type":"text"},{"key":"note_text","value":"Followed up via phone call.","description":"Note text
\n","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/subscriber/chat/add-notes","description":"Adds an internal note to a subscriber's chat (visible to your team only, not the customer).
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\n","event":[{"listen":"test","script":{"type":"text/javascript","exec":["// Auto-validates every request in this folder.","pm.test('Status code is 200', function () {"," pm.response.to.have.status(200);","});","","pm.test('Response is valid JSON', function () {"," pm.response.to.be.json;","});","","pm.test('BotBee status indicates success', function () {"," const json = pm.response.json();"," // BotBee returns status as \"1\", 1, or true depending on endpoint"," pm.expect([\"1\", 1, true].includes(json.status)).to.be.true;","});","","pm.test('Response time is under 3s', function () {"," pm.expect(pm.response.responseTime).to.be.below(3000);","});"],"id":"84fbeba4-c169-4fb4-a7fa-3a2811c9f264"}}],"_postman_id":"c91217cf-2c78-450d-9a5e-93d99c4c77a3"},{"name":"5. Labels","item":[{"name":"List Labels","id":"6ada9c7f-5fac-405d-b651-52649352d0fa","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"Accept","value":"application/json","type":"text"}],"url":"https://app.botbee.io/api/v1/whatsapp/label/list?phone_number_id=YOUR_WHATSAPP_PHONE_NUMBER_ID","description":"Returns all labels configured for a phone number.
\n","urlObject":{"path":["whatsapp","label","list"],"host":["https://app.botbee.io/api/v1"],"query":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID"}],"variable":[]}},"response":[{"id":"ae1502f6-0922-4b73-be70-14a8d9dbad84","name":"Sample Success Response","originalRequest":{"method":"GET","header":[{"key":"Accept","value":"application/json","type":"text"}],"url":{"raw":"https://app.botbee.io/api/v1/whatsapp/label/list?phone_number_id=YOUR_WHATSAPP_PHONE_NUMBER_ID","host":["https://app.botbee.io/api/v1"],"path":["whatsapp","label","list"],"query":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID"}]},"description":"Returns all labels configured for a phone number."},"status":"200 OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": \"1\",\n \"message\": [\n {\n \"id\": 1,\n \"label_name\": \"VIP\",\n \"status\": \"1\"\n },\n {\n \"id\": 2,\n \"label_name\": \"Follow Up\",\n \"status\": \"1\"\n }\n ]\n}"}],"_postman_id":"6ada9c7f-5fac-405d-b651-52649352d0fa"},{"name":"Create Label","id":"25225abf-1175-470d-9e60-a558ca585c5b","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"Accept","value":"application/json","type":"text"}],"url":"https://app.botbee.io/api/v1/whatsapp/label/create?phone_number_id=YOUR_WHATSAPP_PHONE_NUMBER_ID&label_name=New Label","description":"Creates a new label under a phone number.
\n","urlObject":{"path":["whatsapp","label","create"],"host":["https://app.botbee.io/api/v1"],"query":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID"},{"key":"label_name","value":"New Label"}],"variable":[]}},"response":[{"id":"cd21777e-945f-4a76-9b7d-2287b2e418c9","name":"Sample Success Response","originalRequest":{"method":"GET","header":[{"key":"Accept","value":"application/json","type":"text"}],"url":{"raw":"https://app.botbee.io/api/v1/whatsapp/label/create?phone_number_id=YOUR_WHATSAPP_PHONE_NUMBER_ID&label_name=New Label","host":["https://app.botbee.io/api/v1"],"path":["whatsapp","label","create"],"query":[{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID"},{"key":"label_name","value":"New Label"}]},"description":"Creates a new label under a phone number."},"status":"200 OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": \"1\",\n \"message\": \"Label has been created successfully.\"\n}"}],"_postman_id":"25225abf-1175-470d-9e60-a558ca585c5b"}],"id":"a58d823c-defc-4ec3-abab-27a3c67918f2","description":"Create and list labels used to tag/segment subscribers.
\n","event":[{"listen":"test","script":{"type":"text/javascript","exec":["// Auto-validates every request in this folder.","pm.test('Status code is 200', function () {"," pm.response.to.have.status(200);","});","","pm.test('Response is valid JSON', function () {"," pm.response.to.be.json;","});","","pm.test('BotBee status indicates success', function () {"," const json = pm.response.json();"," // BotBee returns status as \"1\", 1, or true depending on endpoint"," pm.expect([\"1\", 1, true].includes(json.status)).to.be.true;","});","","pm.test('Response time is under 3s', function () {"," pm.expect(pm.response.responseTime).to.be.below(3000);","});"],"id":"96dbcb87-fa93-4122-8432-dbc490f43af7"}}],"_postman_id":"a58d823c-defc-4ec3-abab-27a3c67918f2"},{"name":"6. Catalog & Orders","item":[{"name":"List Catalogs","id":"8aa7b29a-419c-4e55-98ab-78114ddccd4c","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"Accept","value":"application/json","type":"text"}],"url":"https://app.botbee.io/api/v1/whatsapp/catalog/list","description":"Returns all product catalogs connected to the account.
\n","urlObject":{"path":["whatsapp","catalog","list"],"host":["https://app.botbee.io/api/v1"],"query":[],"variable":[]}},"response":[{"id":"85f805d3-3d17-45e8-abcc-13b63bc45f05","name":"Sample Success Response","originalRequest":{"method":"GET","header":[{"key":"Accept","value":"application/json","type":"text"}],"url":"https://app.botbee.io/api/v1/whatsapp/catalog/list","description":"Returns all product catalogs connected to the account."},"status":"200 OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": true,\n \"message\": [\n {\n \"catalog_id\": \"0000000000000000\",\n \"catalog_name\": \"My Store Catalog\",\n \"catalog_url\": \"https://wa.me/c/EXAMPLE\",\n \"checkout_settings\": {\n \"tax_percentage\": \"5.5\",\n \"shipping_charge\": \"20\"\n }\n }\n ]\n}"}],"_postman_id":"8aa7b29a-419c-4e55-98ab-78114ddccd4c"},{"name":"Sync Catalog","id":"9e9aff5f-0d7f-49bb-a785-6314effbd64f","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"whatsapp_catalog_id","value":"YOUR_WHATSAPP_CATALOG_ID","description":"Your WhatsApp catalog ID
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\n","urlObject":{"path":["whatsapp","catalog","sync"],"host":["https://app.botbee.io/api/v1"],"query":[],"variable":[]}},"response":[{"id":"6ac28780-cb5f-4187-9563-cfca8db6de7b","name":"Sample Success Response","originalRequest":{"method":"POST","header":[{"key":"Accept","value":"application/json","type":"text"}],"body":{"mode":"urlencoded","urlencoded":[{"key":"whatsapp_catalog_id","value":"YOUR_WHATSAPP_CATALOG_ID","description":"Your WhatsApp catalog ID","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/catalog/sync","description":"Re-syncs the product catalog from its connected data source (e.g. Shopify/feed) into WhatsApp. **Touches your live catalog — use with care.**"},"status":"200 OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"status\": \"1\",\n \"message\": \"Catalog products have been synced successfully.\"\n}"}],"_postman_id":"9e9aff5f-0d7f-49bb-a785-6314effbd64f"},{"name":"List Catalog Orders","id":"2ba714a5-2321-4ab4-8c31-abdee8e7c242","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"Accept","value":"application/json","type":"text"}],"url":"https://app.botbee.io/api/v1/whatsapp/catalog/order/list?whatsapp_catalog_id=YOUR_WHATSAPP_CATALOG_ID","description":"Returns cart/checkout orders placed through the WhatsApp catalog, optionally filtered by whatsapp_catalog_id.
Catalog order unique ID
\n","type":"text"},{"key":"cart_status","value":"Approved","description":"Approved | Completed | Shipped | Delivered | Refunded
\n","type":"text"}]},"url":"https://app.botbee.io/api/v1/whatsapp/catalog/order/status-change","description":"Updates the status of a catalog order. Allowed cart_status values: Approved, Completed, Shipped, Delivered, Refunded. No undo endpoint exists — use with care.
Manage WhatsApp product catalogs and read/update catalog-based orders (cart checkout flow).
\n","event":[{"listen":"test","script":{"type":"text/javascript","exec":["// Auto-validates every request in this folder.","pm.test('Status code is 200', function () {"," pm.response.to.have.status(200);","});","","pm.test('Response is valid JSON', function () {"," pm.response.to.be.json;","});","","pm.test('BotBee status indicates success', function () {"," const json = pm.response.json();"," // BotBee returns status as \"1\", 1, or true depending on endpoint"," pm.expect([\"1\", 1, true].includes(json.status)).to.be.true;","});","","pm.test('Response time is under 3s', function () {"," pm.expect(pm.response.responseTime).to.be.below(3000);","});"],"id":"ba4d111c-4514-4460-b562-effac4b8523f"}}],"_postman_id":"a4366767-5be0-44a2-b469-4995467a3e03"}],"event":[{"listen":"prerequest","script":{"type":"text/javascript","exec":["// Auto-injects apiToken into every request in this collection,","// so it doesn't need to be typed into each request's body/query.","const token = pm.variables.get('api_token');","","if (!token || token === 'YOUR_BOTBEE_API_KEY') {"," console.warn('api_token is not set — open the BotBee API environment and set it.');","}","","// GET requests: add/overwrite apiToken as a query param","if (pm.request.method === 'GET') {"," pm.request.url.query.upsert({ key: 'apiToken', value: token });","}","","// POST requests with a form body: add/overwrite apiToken as a body field","if (pm.request.body && pm.request.body.mode === 'urlencoded') {"," pm.request.body.urlencoded.upsert({ key: 'apiToken', value: token });","}","","// Multipart (Upload Media) uses an Authorization: Bearer header instead — already set on that request."],"id":"24640825-3279-47b6-a0f6-ce85b5e7ebd9"}}],"variable":[{"key":"base_url","value":"https://app.botbee.io/api/v1"},{"key":"api_token","value":"YOUR_BOTBEE_API_KEY"},{"key":"phone_number_id","value":"YOUR_WHATSAPP_PHONE_NUMBER_ID"},{"key":"subscriber_phone_number","value":"911234567890"},{"key":"wa_message_id","value":"wamid.EXAMPLE0000000000000000000000000000000000000"},{"key":"whatsapp_bot_id","value":"YOUR_WHATSAPP_BOT_ID"},{"key":"bot_flow_unique_id","value":"YOUR_BOT_FLOW_UNIQUE_ID"},{"key":"team_member_id","value":"YOUR_TEAM_MEMBER_ID"},{"key":"label_ids","value":"1,2"},{"key":"sequence_ids","value":"1,2"},{"key":"whatsapp_catalog_id","value":"YOUR_WHATSAPP_CATALOG_ID"},{"key":"order_unique_id","value":"YOUR_ORDER_UNIQUE_ID"}]}