This document summarizes the available FacilityBot APIs for clients.
\nNote that only clients who subscribe to the FacilityBot Professional, Plus, and Enterprise plans have access to the FacilityBot APIs.
\nFor cyber security reasons, our server will reject any request from Postman. Please implement and test the endpoint logic directly from your server / cloud.
\nTo use the APIs, you must obtain a unique X-Authentication-Token from the FacilityBot Admin Portal.
\nIf you haven't done so, follow the steps below.
\nLogin to https://signin.facilitybot.co
\nClick Integrations in the bottom left corner, and go to the 'API' page
\nClick 'New API key' button to generate your key
\nUse X-Authentication-Token for each request
\nCopy-paste the X-Authentication-Token from web dashboard
\n","type":"text"}],"url":"https://portal.facilitybot.co/api/client/v1/requests","description":"Use this API to get all requests filtered based on your specified parameters
\nCopy-paste the X-Authentication-Token from web dashboard
\n","type":"text"}],"url":"https://portal.facilitybot.co/api/client/v1/requests/{request_id}","description":"Use this API to get the details of an individual request. The Request ID can be obtained using the Get Requests API
Copy-paste the X-Authentication-Token from web dashboard
\n","type":"text"}],"url":"https://portal.facilitybot.co/api/client/v1/requests/all_status","description":"Use this API to get all available statuses for client requests.
\n","urlObject":{"protocol":"https","path":["api","client","v1","requests","all_status"],"host":["portal","facilitybot","co"],"query":[],"variable":[]}},"response":[{"id":"b2d3fd7c-6c6f-4b67-aa61-bd98d3672b53","name":"Get All Status","originalRequest":{"method":"GET","header":[{"key":"X-Authentication-Token","value":"xxxxxxxxxx","description":"Copy-paste the X-Authentication-Token from web dashboard","type":"text"}],"url":"https://portal.facilitybot.co/api/client/v1/requests/all_status"},"status":"OK","code":200,"_postman_previewlanguage":"","header":[{"key":":status","value":401},{"key":"date","value":"Tue, 17 Mar 2026 17:30:53 GMT"},{"key":"content-type","value":"application/json"},{"key":"content-length","value":"39"},{"key":"server","value":"nginx"},{"key":"cache-control","value":"no-cache"},{"key":"x-request-id","value":"7af08fa9-9504-49c0-9e5e-59f5ad876f75"},{"key":"x-runtime","value":"0.009222"},{"key":"vary","value":"Origin"}],"cookie":[{"expires":"Invalid Date","domain":"","path":""}],"responseTime":null,"body":"{\n \"code\": 200,\n \"message\": \"Success\",\n \"data\": [\n {\n \"value\": \"pending\",\n \"title\": \"Pending\"\n },\n {\n \"value\": \"processing\",\n \"title\": \"Processing\"\n },\n {\n \"value\": \"processing_1\",\n \"title\": \"Awaiting Parts\"\n },\n {\n \"value\": \"canceled\",\n \"title\": \"Canceled\"\n },\n {\n \"value\": \"complete\",\n \"title\": \"Complete\"\n },\n {\n \"value\": \"complete_2\",\n \"title\": \"Resolved - No action needed\"\n }\n ]\n}"}],"_postman_id":"32d6dc16-62a8-4c12-8a94-d7d4a1c6730c"},{"name":"Create New Fault Report","id":"d869d588-9ef9-4ca4-b40b-fe3be4eb580f","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"X-Authentication-Token","value":"AzoQGJPEKfnUDDuCnWRw","description":"Copy-paste the X-Authentication-Token from web dashboard
\n","type":"text"}],"body":{"mode":"raw","raw":"{\n \"description\": \"The door is broken\",\n \"fault_type_id\": 2,\n \"fault_sub_type_id\": 7,\n \"fault_location\": \"The lobby\",\n \"fault_location_tag_ids\": [14],\n \"fault_attachment_ids\": [408],\n \"requestor_uid\": \"NV0001345\"\n}","options":{"raw":{"language":"json"}}},"url":"https://portal.facilitybot.co/api/client/v1/requests/report_fault","description":"Use this API to create a new fault report.
\nMaximum 10MB for image and 20MB for video
\n","value":null}]},"url":"https://portal.facilitybot.co/api/client/v1/requests/upload_fault_attachment","description":"Use this API to upload a file attachment for a fault report. The uploaded file can then be referenced when creating a new fault report.
\nInclude your client authentication token in the request header:
\nThis request uses multipart/form-data encoding.
Supported file types include images and videos.
\nThe returned attachment reference can be used in subsequent fault report creation requests.
\nrequires
\n"},{"key":"fault_type_id","value":"2","type":"text","uuid":"466d2c56-5b8c-46d0-ac8f-389a27f680bf","description":"optinal
\n"},{"key":"fault_sub_type_id","value":"7","type":"text","uuid":"909e0ef2-501c-4458-912b-491558e0e1a4","description":"optional
\n"},{"key":"fault_location","value":"the lobby","type":"text","uuid":"29605aa3-29ed-492f-b275-cbd260b99001","description":"requires
\n"},{"key":"fault_location_tag_ids","value":"[14]","type":"text","uuid":"ef8d81c3-f5b2-4d63-be13-8e2cb8a29db6","description":"optional
\n"},{"key":"requestor_uid","value":"NV0001345","type":"text","uuid":"a7f12ac0-e3b0-4e82-94bd-13deb1b5c3ce","description":"requires
\n"},{"key":"files[]","type":"file","uuid":"32b207e2-6000-45ce-985a-70f39ad5914e","description":"optional, Maximun is 5 files
\n","value":null}]},"url":"https://portal.facilitybot.co/api/client/v1/requests/report_fault_with_files","description":"This upgraded API version simplifies the creation of fault reports by merging two APIs into one( upload attachment + create fault report). Now, you can include attachments directly without needing a separate upload API, making integration easier and more efficient.
\n","urlObject":{"protocol":"https","path":["api","client","v1","requests","report_fault_with_files"],"host":["portal","facilitybot","co"],"query":[],"variable":[]}},"response":[{"id":"ae03cb2f-e486-44ac-a656-774a30bce6ef","name":"Create New Fault Report With Files","originalRequest":{"method":"POST","header":[{"key":"X-Authentication-Token","value":"xxxxxxxxxxx","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"description","value":"The door is broken","type":"text","uuid":"f1664796-478a-4ff5-927c-6843b894eeeb"},{"key":"fault_type_id","value":"2","type":"text","uuid":"466d2c56-5b8c-46d0-ac8f-389a27f680bf"},{"key":"fault_sub_type_id","value":"7","type":"text","uuid":"909e0ef2-501c-4458-912b-491558e0e1a4"},{"key":"fault_location","value":"the lobby","type":"text","uuid":"29605aa3-29ed-492f-b275-cbd260b99001"},{"key":"fault_location_tag_ids","value":"[14]","type":"text","uuid":"ef8d81c3-f5b2-4d63-be13-8e2cb8a29db6"},{"key":"requestor_uid","value":"NV0001345","type":"text","uuid":"a7f12ac0-e3b0-4e82-94bd-13deb1b5c3ce"},{"key":"files[]","type":"file","uuid":"32b207e2-6000-45ce-985a-70f39ad5914e","value":null}]},"url":"https://portal.facilitybot.co/api/client/v1/requests/report_fault_with_files"},"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"code\": 200,\n \"message\": \"Successful.\",\n \"data\": {\n \"id\": 239,\n \"case_id\": \"25000191\",\n \"kind\": \"report_fault\",\n \"request_type\": \"Report Fault\",\n \"fault_description\": \"The door is broken\",\n \"status\": \"pending\",\n \"priority\": \"low\",\n \"fault_location\": \"The lobby\",\n \"fault_type\": {\n \"id\": 2,\n \"name\": \"Security\"\n },\n \"fault_sub_type\": {\n \"id\": 7,\n \"name\": \"Equipment Breakdown (CCTV / Turnstiles / Gantry / Card Reader)\"\n },\n \"fault_location_tags\": [\n {\n \"id\": 14,\n \"name\": \"l10\"\n }\n ],\n \"fault_images\": [\n {\n \"id\": 419,\n \"name\": \"888856.png\",\n \"size\": 21907,\n \"url\": \"https://cdn.uat.facilitybot.co/development/fault_images/files/000/000/419/original/888856.png?1739959920\",\n \"content_type\": \"image/png\",\n \"created_at\": 1739959920\n }\n ],\n \"fault_videos\": [],\n \"processing_attachments\": [],\n \"complete_attachments\": [],\n \"requestor\": {\n \"id\": 70,\n \"uid\": \"NV0001345\",\n \"source\": \"requestor\",\n \"first_name\": \"van\",\n \"last_name\": \"dao\",\n \"full_name\": \"van dao\",\n \"email\": null\n },\n \"assign_to\": [],\n \"notes\": [],\n \"processing_remarks\": null,\n \"completion_remarks\": null,\n \"created_at\": 1739959920,\n \"processed_at\": null,\n \"closed_at\": null\n }\n}"}],"_postman_id":"24c7e051-96a1-4eb4-a58b-99688d21d6f3"},{"name":"Create New Fault Report With Files V2","id":"1737caff-188e-4c0a-b4c0-12b4d21201e6","protocolProfileBehavior":{"disableBodyPruning":true,"disabledSystemHeaders":{}},"request":{"method":"POST","header":[{"key":"X-Authentication-Token","value":"xxxxxxxxxx","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"requestor_uid","value":"NV0001345","type":"text","uuid":"a7f12ac0-e3b0-4e82-94bd-13deb1b5c3ce","description":"requires
\n"},{"key":"first_name","value":"Nguyen Van Dao","description":"requires
\n","type":"text","uuid":"db3c672c-2466-478c-9c8b-038261b0327c"},{"key":"description","value":"The door is broken","type":"text","uuid":"f1664796-478a-4ff5-927c-6843b894eeeb","description":"requires
\n"},{"key":"fault_location","value":"the lobby","type":"text","uuid":"29605aa3-29ed-492f-b275-cbd260b99001","description":"requires
\n"},{"key":"priority","value":"low","description":"optional, default: \"low\", values: [\"low\", \"medium\", \"high\"]
\n","type":"text","uuid":"e76f7997-300e-4614-8aa0-3ceb6ecc4f25"},{"key":"fault_type_id","value":"2","type":"text","uuid":"466d2c56-5b8c-46d0-ac8f-389a27f680bf","description":"optinal
\n"},{"key":"fault_sub_type_id","value":"7","type":"text","uuid":"909e0ef2-501c-4458-912b-491558e0e1a4","description":"optional
\n"},{"key":"fault_location_tag_ids","value":"[14]","type":"text","uuid":"ef8d81c3-f5b2-4d63-be13-8e2cb8a29db6","description":"optional
\n"},{"key":"files[]","type":"file","uuid":"32b207e2-6000-45ce-985a-70f39ad5914e","description":"optional, Maximun is 5 files
\n","value":null}]},"url":"https://portal.facilitybot.co/api/client/v1/requests/report_fault_with_files_v2","description":"This upgraded API version simplifies the creation of fault reports by merging three APIs into one (create new requestor + upload fault attachment + create new fault report). You can now include attachments directly without needing a separate upload API, and provide first_name and requestor_uid without needing to create a new requestor, making integration easier and more efficient.
Request Body( form-data )
\n","urlObject":{"protocol":"https","path":["api","client","v1","requests","report_fault_with_files_v2"],"host":["portal","facilitybot","co"],"query":[],"variable":[]}},"response":[{"id":"80eb0596-2277-44be-b655-97b6a8f7de52","name":"Create New Fault Report With Files","originalRequest":{"method":"POST","header":[{"key":"X-Authentication-Token","value":"xxxxxxxxxxx","type":"text"}],"body":{"mode":"formdata","formdata":[{"key":"requestor_uid","value":"NV0001345","type":"text","uuid":"a7f12ac0-e3b0-4e82-94bd-13deb1b5c3ce"},{"key":"first_name","value":"Nguyen Van Dao","type":"text","uuid":"0a7671a4-16ae-4b83-8f52-845db0dc2a78"},{"key":"description","value":"The door is broken","type":"text","uuid":"f1664796-478a-4ff5-927c-6843b894eeeb"},{"key":"fault_location","value":"the lobby","type":"text","uuid":"29605aa3-29ed-492f-b275-cbd260b99001"},{"key":"priority","value":"low","type":"text","uuid":"dcb355e2-e5c0-4dd7-a2f8-09c0869257bc"},{"key":"fault_type_id","value":"2","type":"text","uuid":"466d2c56-5b8c-46d0-ac8f-389a27f680bf"},{"key":"fault_sub_type_id","value":"7","type":"text","uuid":"909e0ef2-501c-4458-912b-491558e0e1a4"},{"key":"fault_location_tag_ids","value":"[14]","type":"text","uuid":"ef8d81c3-f5b2-4d63-be13-8e2cb8a29db6"},{"key":"files[]","type":"file","uuid":"32b207e2-6000-45ce-985a-70f39ad5914e","value":null}]},"url":"https://portal.facilitybot.co/api/client/v1/requests/report_fault_with_files_v2"},"_postman_previewlanguage":"json","header":[{"key":"Content-Type","value":"application/json","description":"","type":"text"}],"cookie":[],"responseTime":null,"body":"{\n \"code\": 200,\n \"message\": \"Successful.\",\n \"data\": {\n \"id\": 239,\n \"case_id\": \"25000191\",\n \"kind\": \"report_fault\",\n \"request_type\": \"Report Fault\",\n \"fault_description\": \"The door is broken\",\n \"status\": \"pending\",\n \"priority\": \"low\",\n \"fault_location\": \"The lobby\",\n \"fault_type\": {\n \"id\": 2,\n \"name\": \"Security\"\n },\n \"fault_sub_type\": {\n \"id\": 7,\n \"name\": \"Equipment Breakdown (CCTV / Turnstiles / Gantry / Card Reader)\"\n },\n \"fault_location_tags\": [\n {\n \"id\": 14,\n \"name\": \"l10\"\n }\n ],\n \"fault_images\": [\n {\n \"id\": 419,\n \"name\": \"888856.png\",\n \"size\": 21907,\n \"url\": \"https://cdn.uat.facilitybot.co/development/fault_images/files/000/000/419/original/888856.png?1739959920\",\n \"content_type\": \"image/png\",\n \"created_at\": 1739959920\n }\n ],\n \"fault_videos\": [],\n \"processing_attachments\": [],\n \"complete_attachments\": [],\n \"requestor\": {\n \"id\": 70,\n \"uid\": \"NV0001345\",\n \"source\": \"requestor\",\n \"first_name\": \"Nguyen Van Dao\",\n \"last_name\": \"\",\n \"full_name\": \"Nguyen Van Dao\",\n \"email\": null\n },\n \"assign_to\": [],\n \"notes\": [],\n \"processing_remarks\": null,\n \"completion_remarks\": null,\n \"created_at\": 1739959920,\n \"processed_at\": null,\n \"closed_at\": null\n }\n}"}],"_postman_id":"1737caff-188e-4c0a-b4c0-12b4d21201e6"},{"name":"Create New Service Request","id":"78f87b29-8090-4d81-bdcd-817b0bc87936","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"X-Authentication-Token","value":"xxxxxxxxxx","description":"Copy-paste the X-Authentication-Token from web dashboard
\n","type":"text"}],"body":{"mode":"raw","raw":"{\n \"request_type_id\": 2426,\n \"requestor_uid\": \"NV000134566\",\n \"meta_data\": [\n {\n \"id\": \"04b61845-dd44-4b4f-b614-87133a1f95d2\",\n \"type\": \"instruction\",\n \"compulsory\": false,\n \"title\": \"Provide some short instructions for Requestors\",\n \"value\": \"\"\n },\n {\n \"id\": \"30cb8ac5-520f-44ee-abf6-b7eacd271427\",\n \"type\": \"instruction_image\",\n \"compulsory\": false,\n \"title\": \"https://cdn.facilitybot.co/production/attachments/files/001/716/916/original/987-536x354.jpg?1766230597\",\n \"value\": \"\"\n },\n {\n \"id\": \"90be8181-88fb-4cf0-b45c-b52dcca1476f\",\n \"type\": \"email\",\n \"compulsory\": false,\n \"title\": \"Email Address\",\n \"value\": [\n \"public_api@gmail.com\"\n ],\n \"placeholder\": \"Type the answer\",\n \"max_email_limit\": 1\n },\n {\n \"id\": \"90c6958c-dd88-4742-b090-d5c1b517e35d\",\n \"type\": \"textarea\",\n \"compulsory\": false,\n \"title\": \"Description\",\n \"value\": \"Type description value here\",\n \"placeholder\": \"Type description here\"\n },\n {\n \"id\": \"ffe09143-4cea-49b7-b287-3dfc4e884219\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"Short Answer\",\n \"value\": \"Type short answer here\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"cd2646a2-3a2e-4c32-9d8a-0c7c927d18fa\",\n \"type\": \"radio\",\n \"compulsory\": false,\n \"title\": \"Single Choice\",\n \"value\": [\n {\n \"title\": \"Option 1\",\n \"value\": true\n },\n {\n \"title\": \"Option 2\",\n \"value\": false\n }\n ]\n },\n {\n \"id\": \"75a58e1a-75db-4c55-be2d-82d3752b4ac0\",\n \"type\": \"checkbox\",\n \"compulsory\": false,\n \"title\": \"Multiple Choice\",\n \"value\": [\n {\n \"title\": \"Option 1\",\n \"value\": true\n },\n {\n \"title\": \"Option 2\",\n \"value\": true\n }\n ]\n },\n {\n \"id\": \"e1b7f0a3-8077-4210-b628-a4caf55b078f\",\n \"type\": \"single_choice_dropdown\",\n \"compulsory\": false,\n \"title\": \"Single Choice Dropdown\",\n \"value\": [\n {\n \"title\": \"Option 1\",\n \"value\": true\n },\n {\n \"title\": \"Option 2\",\n \"value\": false\n }\n ],\n \"placeholder\": \"Select a single choice\"\n },\n {\n \"id\": \"921ac805-487b-42e1-82bf-a3aad45f3ec5\",\n \"type\": \"multiple_choice_dropdown\",\n \"compulsory\": false,\n \"title\": \"Multiple Choice Dropdown\",\n \"value\": [\n {\n \"title\": \"Option 1\",\n \"value\": true\n },\n {\n \"title\": \"Option 2\",\n \"value\": true\n }\n ],\n \"placeholder\": \"Select multiple choices\"\n },\n {\n \"id\": \"e1a0cc63-1265-4db7-9755-c9d2d2e0905d\",\n \"type\": \"datetime\",\n \"compulsory\": false,\n \"title\": \"Date / Time\",\n \"value\": \"20/12/2025 05:03 PM\",\n \"placeholder\": \"Choose Date & Time\"\n },\n {\n \"id\": \"7c1e61e2-95e7-4706-bebd-ab356f22a709\",\n \"type\": \"toggle\",\n \"compulsory\": false,\n \"title\": \"Toggle\",\n \"value\": true\n },\n {\n \"id\": \"f314330e-9a69-4ce0-a166-204ab7704d9d\",\n \"type\": \"image\",\n \"compulsory\": false,\n \"title\": \"Image (max 10MB)\",\n \"value\": \"http://commondatastorage.googleapis.com/gtv-videos-bucket/sample/images/BigBuckBunny.jpg\"\n },\n {\n \"id\": \"2306ca6f-7724-458e-a5e5-67d8e76ee872\",\n \"type\": \"video\",\n \"compulsory\": false,\n \"title\": \"Video (max 15MB/15s)\",\n \"value\": \"https://commondatastorage.googleapis.com/gtv-videos-bucket/sample/WeAreGoingOnBullrun.mp4\"\n },\n {\n \"id\": \"799780bb-e589-4131-948a-87f6baef0cd3\",\n \"type\": \"multiple_images_videos\",\n \"compulsory\": false,\n \"title\": \"Images / Videos (max 10MB each)\",\n \"value\": [\n \"http://commondatastorage.googleapis.com/gtv-videos-bucket/sample/images/BigBuckBunny.jpg\",\n \"https://commondatastorage.googleapis.com/gtv-videos-bucket/sample/WeAreGoingOnBullrun.mp4\"\n ]\n },\n {\n \"id\": \"49ed639b-0996-4e50-8662-ddd34de98205\",\n \"type\": \"pdf\",\n \"compulsory\": false,\n \"title\": \"PDF (max 10MB)\",\n \"value\": \"https://www.aeee.in/wp-content/uploads/2020/08/Sample-pdf.pdf\"\n },\n {\n \"id\": \"e0a6f16f-45b7-4eb4-93f1-fa74b849d247\",\n \"type\": \"excel\",\n \"compulsory\": false,\n \"title\": \"Excel (max 10MB)\",\n \"value\": \"https://github.com/bharathirajatut/sample-excel-dataset/raw/refs/heads/master/airline.xls\"\n },\n {\n \"id\": \"b0b61253-09b5-4120-a003-b62f8da07623\",\n \"type\": \"fault_type\",\n \"compulsory\": false,\n \"title\": \"Fault Type\",\n \"value\": 12909,\n \"placeholder\": \"Select fault type\"\n },\n {\n \"id\": \"56c80c3d-5ba6-4f0d-9147-516ebba20742\",\n \"type\": \"select_location_tags\",\n \"compulsory\": false,\n \"title\": \"Location Tags\",\n \"value\": [\n 30246,\n 30249\n ],\n \"placeholder\": \"Select Location Tags to add\"\n },\n {\n \"id\": \"1d00d22f-f7d0-47ba-80db-515e634b3a0b\",\n \"type\": \"link_to_asset\",\n \"compulsory\": false,\n \"title\": \"Link to Asset\",\n \"value\": [\n 281811\n ],\n \"placeholder\": \"Select an asset\"\n },\n {\n \"id\": \"766faade-1d6b-45e9-86b4-94010bc1d48b\",\n \"type\": \"fault_signature\",\n \"compulsory\": false,\n \"title\": \"Signature\",\n \"value\": \"\"\n },\n {\n \"id\": \"ffe76a12-6a37-425e-95c2-086f13407259\",\n \"type\": \"order_items\",\n \"compulsory\": false,\n \"title\": \"Items to order\",\n \"value\": [\n {\n \"id\": 458,\n \"quantity\": 10\n },\n {\n \"id\": 459,\n \"quantity\": 20\n }\n ]\n }\n ]\n}","options":{"raw":{"language":"json"}}},"url":"https://portal.facilitybot.co/api/client/v1/requests/service_request","description":"Use this API to create a new custom service request. You must specify a request_type_id to define the type of service request, and provide meta_data as an array of blocks containing the form field values. Each block in meta_data must include an id that matches the corresponding block id in the request type definition. The requestor_uid identifies the guest user who is submitting the request.
\nmeta_data block structure:
\nSupported block types and their value formats:
\n","urlObject":{"protocol":"https","path":["api","client","v1","requests","service_request"],"host":["portal","facilitybot","co"],"query":[],"variable":[]}},"response":[{"id":"0df1a224-d382-4460-bf7a-0b91bddfec42","name":"Create New Service Request","originalRequest":{"method":"POST","header":[{"key":"X-Authentication-Token","value":"xxxxxxxxxx","description":"Copy-paste the X-Authentication-Token from web dashboard","type":"text"}],"body":{"mode":"raw","raw":"{\n \"request_type_id\": 2426,\n \"requestor_uid\": \"NV000134566\",\n \"meta_data\": [\n {\n \"id\": \"04b61845-dd44-4b4f-b614-87133a1f95d2\",\n \"type\": \"instruction\",\n \"compulsory\": false,\n \"title\": \"Provide some short instructions for Requestors\",\n \"value\": \"\"\n },\n {\n \"id\": \"30cb8ac5-520f-44ee-abf6-b7eacd271427\",\n \"type\": \"instruction_image\",\n \"compulsory\": false,\n \"title\": \"https://cdn.facilitybot.co/production/attachments/files/001/716/916/original/987-536x354.jpg?1766230597\",\n \"value\": \"\"\n },\n {\n \"id\": \"90be8181-88fb-4cf0-b45c-b52dcca1476f\",\n \"type\": \"email\",\n \"compulsory\": false,\n \"title\": \"Email Address\",\n \"value\": [\n \"public_api@gmail.com\"\n ],\n \"placeholder\": \"Type the answer\",\n \"max_email_limit\": 1\n },\n {\n \"id\": \"90c6958c-dd88-4742-b090-d5c1b517e35d\",\n \"type\": \"textarea\",\n \"compulsory\": false,\n \"title\": \"Description\",\n \"value\": \"Type description value here\",\n \"placeholder\": \"Type description here\"\n },\n {\n \"id\": \"ffe09143-4cea-49b7-b287-3dfc4e884219\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"Short Answer\",\n \"value\": \"Type short answer here\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"cd2646a2-3a2e-4c32-9d8a-0c7c927d18fa\",\n \"type\": \"radio\",\n \"compulsory\": false,\n \"title\": \"Single Choice\",\n \"value\": [\n {\n \"title\": \"Option 1\",\n \"value\": true\n },\n {\n \"title\": \"Option 2\",\n \"value\": false\n }\n ]\n },\n {\n \"id\": \"75a58e1a-75db-4c55-be2d-82d3752b4ac0\",\n \"type\": \"checkbox\",\n \"compulsory\": false,\n \"title\": \"Multiple Choice\",\n \"value\": [\n {\n \"title\": \"Option 1\",\n \"value\": true\n },\n {\n \"title\": \"Option 2\",\n \"value\": true\n }\n ]\n },\n {\n \"id\": \"e1b7f0a3-8077-4210-b628-a4caf55b078f\",\n \"type\": \"single_choice_dropdown\",\n \"compulsory\": false,\n \"title\": \"Single Choice Dropdown\",\n \"value\": [\n {\n \"title\": \"Option 1\",\n \"value\": true\n },\n {\n \"title\": \"Option 2\",\n \"value\": false\n }\n ],\n \"placeholder\": \"Select a single choice\"\n },\n {\n \"id\": \"921ac805-487b-42e1-82bf-a3aad45f3ec5\",\n \"type\": \"multiple_choice_dropdown\",\n \"compulsory\": false,\n \"title\": \"Multiple Choice Dropdown\",\n \"value\": [\n {\n \"title\": \"Option 1\",\n \"value\": true\n },\n {\n \"title\": \"Option 2\",\n \"value\": true\n }\n ],\n \"placeholder\": \"Select multiple choices\"\n },\n {\n \"id\": 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\nCopy-paste the X-Authentication-Token from web dashboard
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\nCopy-paste the X-Authentication-Token from web dashboard
\n","type":"text"}],"url":"https://portal.facilitybot.co/api/client/v1/requestors/{requestor_uid}","description":"Use this API to retrieve the details of a specific requestor
\n","urlObject":{"protocol":"https","path":["api","client","v1","requestors","{requestor_uid}"],"host":["portal","facilitybot","co"],"query":[],"variable":[]}},"response":[{"id":"4317b615-8404-4437-8b91-93c83a4afa2f","name":"Get Requestor Details","originalRequest":{"method":"GET","header":[{"key":"X-Authentication-Token","value":"xxxxxxxxxx","description":"Copy-paste the X-Authentication-Token from web dashboard","type":"text"}],"url":"https://portal.facilitybot.co/api/client/v1/requestors/NV0001356"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[{"key":"cache-control","value":"max-age=0, private, must-revalidate"},{"key":"content-length","value":"160"},{"key":"content-type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"code\": 200,\n \"message\": \"Successful.\",\n \"data\": {\n \"uid\": \"NV0001356\",\n \"first_name\": \"Emma James\",\n \"last_name\": null,\n \"full_name\": \"Emma James\",\n \"email\": \"emma_james@gmail.com\",\n \"created_at\": 1740037279\n }\n}"}],"_postman_id":"d2466c4f-56e5-462f-b98a-b07b5d0190aa"},{"name":"Create New Requestor","id":"1004b071-ef58-4f2e-84bb-c27fa085db64","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"X-Authentication-Token","value":"xxxxxxxxxx","type":"text"}],"body":{"mode":"raw","raw":"{\n \"uid\": \"NV0001356\",\n \"first_name\": \"Emma James\",\n \"last_name\": null,\n \"email\": \"emma_james@gmail.com\"\n}","options":{"raw":{"language":"json"}}},"url":"https://portal.facilitybot.co/api/client/v1/requestors","description":"Use this API to create a new Requestor
\nUse this API to create a new Requestor
\nCopy-paste the X-Authentication-Token from web dashboard
\n","type":"text"}],"url":"https://portal.facilitybot.co/api/client/v1/checklists","description":"Use this API to get all checklists filtered based on your specified parameters
\nCopy-paste the X-Authentication-Token from web dashboard
\n","type":"text"}],"url":"https://portal.facilitybot.co/api/client/v1/checklists/2231920","description":"Use this API to get the details of an individual checklist. The Checklist ID can be obtained using the Get Checklists API
Copy-paste the X-Authentication-Token from web dashboard
\n","type":"text"}],"url":"https://portal.facilitybot.co/api/client/v1/request_types","description":"Use this API to retrieve all request types with optional filters based on specified parameters. Note: This listing does not support pagination.
\nProvide download this template, fill up and attach
\",\n \"value\": \"\"\n },\n {\n \"id\": \"5c298357-47ab-4bdb-9716-28db9648d12a\",\n \"type\": \"excel\",\n \"compulsory\": false,\n \"title\": \"Name Card Template (max 10MB)\",\n \"value\": \"\"\n }\n ],\n \"created_at\": 1759976914,\n \"updated_at\": 1761113587\n },\n {\n \"id\": 2301,\n \"name\": \"Air Con Extension\",\n \"sortable_number\": 319,\n \"meta_data\": [\n {\n \"id\": \"632edcfa-ce07-4f23-bb26-24d7a7ce76c7\",\n \"type\": \"instruction\",\n \"compulsory\": false,\n \"title\": \"Provide some short instructions for Requestors
\",\n \"value\": \"\"\n },\n {\n \"id\": \"f0a61b72-c030-4df0-83aa-309211298ee8\",\n \"type\": \"text\",\n \"compulsory\": true,\n \"title\": \"Reason\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"69575932-7e88-4af7-bb2a-aba8483ed6b2\",\n \"type\": \"datetime\",\n \"compulsory\": true,\n \"title\": \"Start Date / Time\",\n \"value\": \"\",\n \"placeholder\": \"Choose Date & Time\"\n },\n {\n \"id\": \"785567f1-89a1-4bc6-ae52-d771dd93a216\",\n \"type\": \"datetime\",\n \"compulsory\": true,\n \"title\": \"End Date / Time\",\n \"value\": \"\",\n \"placeholder\": \"Choose Date & Time\"\n },\n {\n \"id\": \"1ec31bd6-99ec-48e5-a202-28ceb7bc4e20\",\n \"type\": \"pdf\",\n \"compulsory\": false,\n \"title\": \"PDF (max 10MB)\",\n \"value\": \"\"\n }\n ],\n \"created_at\": 1760578425,\n \"updated_at\": 1761113587\n },\n {\n \"id\": 1431,\n \"name\": \"Season Parking Application Form\",\n \"sortable_number\": 318,\n \"meta_data\": [\n {\n \"id\": \"9ef98fc86dbea8afd4f2a17ccea85996\",\n \"type\": \"text\",\n \"compulsory\": true,\n \"title\": \"Name\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"ef16f1ddcc15ceb3161c8d146b207f14\",\n \"type\": \"text\",\n \"compulsory\": true,\n \"title\": \"Car Number\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"bba9b072ba5b5bd326ec632b2c74de12\",\n \"type\": \"datetime\",\n \"compulsory\": false,\n \"title\": \"Start Date / Time\",\n \"value\": \"\",\n \"placeholder\": \"Choose Date & Time\"\n },\n {\n \"id\": \"c047b9d7ab961ec4d061f29f0945fab3\",\n \"type\": \"pdf\",\n \"compulsory\": false,\n \"title\": \"PDF (max 10MB)\",\n \"value\": \"\"\n }\n ],\n \"created_at\": 1723703862,\n \"updated_at\": 1761113587\n },\n {\n \"id\": 2189,\n \"name\": \"Fault Report\",\n \"sortable_number\": 317,\n \"meta_data\": [\n {\n \"id\": \"d9865a7b-fe83-4add-87b8-1e4cc2bc233f\",\n \"type\": \"email\",\n \"compulsory\": false,\n \"title\": \"Email Address\",\n \"value\": [],\n \"placeholder\": \"Type the answer\",\n \"max_email_limit\": 3\n },\n {\n \"id\": \"92d907d6-c478-4aa3-87f7-db0e9914fa6f\",\n \"type\": \"textarea\",\n \"compulsory\": false,\n \"title\": \"Description\",\n \"value\": \"\",\n \"placeholder\": \"Type description here\"\n },\n {\n \"id\": \"70f609f6-4bac-4f7d-86d5-ce30c0d5f6eb\",\n \"type\": \"select_location_tags\",\n \"compulsory\": false,\n \"title\": \"Location Tags\",\n \"value\": [],\n \"placeholder\": \"Select Location Tags to add\"\n },\n {\n \"id\": \"b994c5bd-e81c-40b7-9a29-5287466fbc27\",\n \"type\": \"fault_type\",\n \"compulsory\": false,\n \"title\": \"Fault Type\",\n \"value\": 0,\n \"placeholder\": \"Select fault type\"\n },\n {\n \"id\": \"61df9408-6d5a-45f8-bddc-0414591f95c6\",\n \"type\": \"image\",\n \"compulsory\": false,\n \"title\": \"Image (max 10MB)\",\n \"value\": \"\"\n }\n ],\n \"created_at\": 1756715611,\n \"updated_at\": 1761113587\n },\n {\n \"id\": 2201,\n \"name\": \"Change Linen Request\",\n \"sortable_number\": 314,\n \"meta_data\": [\n {\n \"id\": \"16904a41-c2b2-4241-b40d-ebb1ba5258eb\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"Location\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"c79bdd78-8880-4f00-9c54-06aaafa38dc9\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"Reason\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"91dbc703-4a09-4b68-a1b5-0ccc149a443b\",\n \"type\": \"multiple_choice_dropdown\",\n \"compulsory\": false,\n \"title\": \"Items to change\",\n \"value\": [\n {\n \"title\": \"Pillow\",\n \"value\": false\n },\n {\n \"title\": \"Bedsheet\",\n \"value\": false\n },\n {\n \"title\": \"Blanket\",\n \"value\": false\n }\n ],\n \"placeholder\": \"Select multiple choices\"\n },\n {\n \"id\": \"54db5ba2-fd19-4b77-b677-c9fdae280e3b\",\n \"type\": \"image\",\n \"compulsory\": false,\n \"title\": \"Image (max 10MB)\",\n \"value\": \"\"\n }\n ],\n \"created_at\": 1757822722,\n \"updated_at\": 1761113579\n },\n {\n \"id\": 2200,\n \"name\": \"CWO Report\",\n \"sortable_number\": 313,\n \"meta_data\": [\n {\n \"id\": \"1fc921bc-587b-4fcf-97fa-6d4fe906747d\",\n \"type\": \"fault_type\",\n \"compulsory\": false,\n \"title\": \"CWO Type\",\n \"value\": 0,\n \"placeholder\": \"Select fault type\"\n },\n {\n \"id\": \"a30f484b-ffcb-4929-b81e-988a734a98c2\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"CWO ID\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"59e8766a-5993-42bd-a85c-5b2ef44fd98e\",\n \"type\": \"textarea\",\n \"compulsory\": false,\n \"title\": \"Description\",\n \"value\": \"\",\n \"placeholder\": \"Type description here\"\n },\n {\n \"id\": \"593e8edd-0cf3-48a5-94b8-692547e36783\",\n \"type\": \"single_choice_dropdown\",\n \"compulsory\": false,\n \"title\": \"Problem Type\",\n \"value\": [\n {\n \"title\": \"Commode Chair Faulty\",\n \"value\": false\n },\n {\n \"title\": \"Option 2\",\n \"value\": false\n }\n ],\n \"placeholder\": \"Select a single choice\"\n },\n {\n \"id\": \"92400eb4-ab5d-431c-9ba6-df9af9fb6cf3\",\n \"type\": \"single_choice_dropdown\",\n \"compulsory\": false,\n \"title\": \"Service Category\",\n \"value\": [\n {\n \"title\": \"Ward Equipment\",\n \"value\": false\n },\n {\n \"title\": \"Option 2\",\n \"value\": false\n }\n ],\n \"placeholder\": \"Select a single choice\"\n },\n {\n \"id\": \"f70f9bee-9a1e-46cc-81d6-79b195e3db31\",\n \"type\": \"single_choice_dropdown\",\n \"compulsory\": false,\n \"title\": \"Priority\",\n \"value\": [\n {\n \"title\": \"Normal\",\n \"value\": false\n },\n {\n \"title\": \"Option 2\",\n \"value\": false\n }\n ],\n \"placeholder\": \"Select a single choice\"\n },\n {\n \"id\": \"54fd3aa0-d62c-481e-b894-306cd66d162e\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"Location\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"7f5c19af-a8fe-4865-843f-84ec1e7ea823\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"Asset\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"6d767f04-4319-439f-8fac-1119a111262e\",\n \"type\": \"fault_signature\",\n \"compulsory\": false,\n \"title\": \"Acknolwedgement\",\n \"value\": \"\"\n },\n {\n \"id\": \"eb608fad-c9f8-49e5-a9dc-7e1e585b1966\",\n \"type\": \"fault_signature\",\n \"compulsory\": false,\n \"title\": \"Completion\",\n \"value\": \"\"\n },\n {\n \"id\": \"16dc14df-3932-4943-a501-4c7fb85c9f13\",\n \"type\": \"fault_signature\",\n \"compulsory\": false,\n \"title\": \"Client Verified By\",\n \"value\": \"\"\n },\n {\n \"id\": \"10d4a98d-5363-443b-bec2-07bdcf6f4cca\",\n \"type\": \"fault_signature\",\n \"compulsory\": false,\n \"title\": \"Certified By\",\n \"value\": \"\"\n },\n {\n \"id\": \"df8efc41-79a5-4e8c-b9ea-c5bf31c337c1\",\n \"type\": \"image\",\n \"compulsory\": false,\n \"title\": \"Image (max 10MB)\",\n \"value\": \"\"\n }\n ],\n \"created_at\": 1757819479,\n \"updated_at\": 1761113579\n },\n {\n \"id\": 1979,\n \"name\": \"Waste Clearance\",\n \"sortable_number\": 310,\n \"meta_data\": [\n {\n \"id\": \"1b142fd1-d27f-4486-abba-0fac636ab450\",\n \"type\": \"textarea\",\n \"compulsory\": true,\n \"title\": \"Description\",\n \"value\": \"\",\n \"placeholder\": \"Type description here\"\n },\n {\n \"id\": \"5c3b7eb1-645a-4959-92f2-2d1924ed9e20\",\n \"type\": \"text\",\n \"compulsory\": true,\n \"title\": \"Weight\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"13c34ddd-b448-4f4b-89f6-8ad542c0d7ba\",\n \"type\": \"toggle\",\n \"compulsory\": false,\n \"title\": \"Hazardous\",\n \"value\": false\n },\n {\n \"id\": \"c6d8c8d4-3a38-4759-b0bd-c8eb3538142f\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"Pick Up Location\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"07a83519-ec25-4afd-bb35-a9773acde2e1\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"Date / Time\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"deac7a6d-1cb8-40c0-ba3b-7aea8d89ca31\",\n \"type\": \"multiple_images_videos\",\n \"compulsory\": false,\n \"title\": \"Images / Videos (max 10MB each)\",\n \"value\": []\n },\n {\n \"id\": \"5bfd2c6c-d0df-4b65-9cdf-0819ca82c6e2\",\n \"type\": \"fault_signature\",\n \"compulsory\": false,\n \"title\": \"Signature\",\n \"value\": \"\"\n }\n ],\n \"created_at\": 1745229799,\n \"updated_at\": 1758610357\n },\n {\n \"id\": 2174,\n \"name\": \"Incident Management\",\n \"sortable_number\": 309,\n \"meta_data\": [\n {\n \"id\": \"53b76310-e12a-4c4c-9eee-13a62570b068\",\n \"type\": \"fault_type\",\n \"compulsory\": false,\n \"title\": \"Fault Type\",\n \"value\": 0,\n \"placeholder\": \"Select fault type\"\n },\n {\n \"id\": \"31f223f5-881c-467a-a01c-66da22300989\",\n \"type\": \"single_choice_dropdown\",\n \"compulsory\": false,\n \"title\": \"Type of Incident\",\n \"value\": [\n {\n \"title\": \"P1\",\n \"value\": false\n },\n {\n \"title\": \"P2\",\n \"value\": false\n },\n {\n \"title\": \"P3\",\n \"value\": false\n },\n {\n \"title\": \"P4\",\n \"value\": false\n }\n ],\n \"placeholder\": \"Select a single choice\"\n },\n {\n \"id\": \"ce3ed4f9-96e0-470d-88e5-0992696cdfd1\",\n \"type\": \"select_location_tags\",\n \"compulsory\": false,\n \"title\": \"Site\",\n \"value\": [],\n \"placeholder\": \"Select Site\"\n },\n {\n \"id\": \"f92741f3-baf1-4075-948c-821240e5e867\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"Equipment Name\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"83f30f59-2280-4c97-9845-8d84933b37bb\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"Asset Tag Number\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n }\n ],\n \"created_at\": 1755670367,\n \"updated_at\": 1757572605\n },\n {\n \"id\": 2193,\n \"name\": \"Meeting Room Setup\",\n \"sortable_number\": 306,\n \"meta_data\": [\n {\n \"id\": \"d2902404-b825-4f91-a5e9-01e6b3f0ee93\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"Reason\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"64d00a3d-d4e1-4219-8be8-1b04d6470dfa\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"No. of Pax\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"6b293995-ad2f-4788-9e5e-141bf9abe5ba\",\n \"type\": \"datetime\",\n \"compulsory\": false,\n \"title\": \"Start Date / Time\",\n \"value\": \"\",\n \"placeholder\": \"Choose Date & Time\"\n },\n {\n \"id\": \"f66054c4-da89-46fb-97bf-51cb4f9920fa\",\n \"type\": \"datetime\",\n \"compulsory\": false,\n \"title\": \"End Date / Time\",\n \"value\": \"\",\n \"placeholder\": \"Choose Date & Time\"\n },\n {\n \"id\": \"c8fb989e-32f5-4099-94d3-0223591b72ee\",\n \"type\": \"image\",\n \"compulsory\": false,\n \"title\": \"Floor plan Image (max 10MB)\",\n \"value\": \"\"\n }\n ],\n \"created_at\": 1756881981,\n \"updated_at\": 1757572605\n },\n {\n \"id\": 2192,\n \"name\": \"Cleanliness\",\n \"sortable_number\": 280,\n \"meta_data\": [\n {\n \"id\": \"aca558ca-f896-4b1f-9f4a-ee221901a9b0\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"Created by\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"50310948-d5c3-4c3d-bcb3-64f9a7ae1881\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"Email\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"0ca2a443-9f26-4cea-ba98-7b01557f3b4c\",\n \"type\": \"textarea\",\n \"compulsory\": false,\n \"title\": \"Description\",\n \"value\": \"\",\n \"placeholder\": \"Type description here\"\n },\n {\n \"id\": \"8d8afb28-0ae8-46ab-b270-486088d21a53\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"Location\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n }\n ],\n \"created_at\": 1756869085,\n \"updated_at\": 1757572605\n },\n {\n \"id\": 2177,\n \"name\": \"Food Order\",\n \"sortable_number\": 154,\n \"meta_data\": [\n {\n \"id\": \"36482f02-3b93-4e02-8cc9-627dd006250c\",\n \"type\": \"order_items\",\n \"compulsory\": false,\n \"title\": \"Please click below to select items to order\",\n \"value\": []\n }\n ],\n \"created_at\": 1755683960,\n \"updated_at\": 1757233541\n }\n ]\n}"}],"_postman_id":"29cc7a5f-9523-49a4-b975-a9ccaf770bff"},{"name":"Get Request Type Details","id":"4ebae13f-4978-441a-8e2c-fd5a9441b169","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"X-Authentication-Token","value":"xxxxxxxxxx","description":"Copy-paste the X-Authentication-Token from web dashboard
\n","type":"text"}],"url":"https://portal.facilitybot.co/api/client/v1/request_types/2426","description":"Use this API to retrieve the details of a specific Request Type.
\n","urlObject":{"protocol":"https","path":["api","client","v1","request_types","2426"],"host":["portal","facilitybot","co"],"query":[],"variable":[]}},"response":[{"id":"9690fb62-4323-43db-a68b-3d3b90b41da5","name":"Get Request Type Details","originalRequest":{"method":"GET","header":[{"key":"X-Authentication-Token","value":"xxxxxxxxxx","type":"text"}],"url":"https://portal.facilitybot.co/api/client/v1/request_types/2426"},"status":"OK","code":200,"_postman_previewlanguage":null,"header":[{"key":"cache-control","value":"max-age=0, private, must-revalidate"},{"key":"content-length","value":"3500"},{"key":"content-type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"code\": 200,\n \"message\": \"Successful.\",\n \"data\": {\n \"id\": 2426,\n \"name\": \"Public API: Create Request\",\n \"sortable_number\": 348,\n \"meta_data\": [\n {\n \"id\": \"04b61845-dd44-4b4f-b614-87133a1f95d2\",\n \"type\": \"instruction\",\n \"compulsory\": false,\n \"title\": \"Provide some short instructions for Requestors\",\n \"value\": \"\"\n },\n {\n \"id\": \"30cb8ac5-520f-44ee-abf6-b7eacd271427\",\n \"type\": \"instruction_image\",\n \"compulsory\": false,\n \"title\": \"https://cdn.facilitybot.co/production/attachments/files/001/716/916/original/987-536x354.jpg?1766230597\",\n \"value\": \"\"\n },\n {\n \"id\": \"90be8181-88fb-4cf0-b45c-b52dcca1476f\",\n \"type\": \"email\",\n \"compulsory\": false,\n \"title\": \"Email Address\",\n \"value\": [],\n \"placeholder\": \"Type the answer\",\n \"max_email_limit\": 1\n },\n {\n \"id\": \"90c6958c-dd88-4742-b090-d5c1b517e35d\",\n \"type\": \"textarea\",\n \"compulsory\": false,\n \"title\": \"Description\",\n \"value\": \"\",\n \"placeholder\": \"Type description here\"\n },\n {\n \"id\": \"ffe09143-4cea-49b7-b287-3dfc4e884219\",\n \"type\": \"text\",\n \"compulsory\": false,\n \"title\": \"Short Answer\",\n \"value\": \"\",\n \"placeholder\": \"Type the answer\"\n },\n {\n \"id\": \"cd2646a2-3a2e-4c32-9d8a-0c7c927d18fa\",\n \"type\": \"radio\",\n \"compulsory\": false,\n \"title\": \"Single Choice\",\n \"value\": [\n {\n \"title\": \"Option 1\",\n \"value\": false\n },\n {\n \"title\": \"Option 2\",\n \"value\": false\n }\n ]\n },\n {\n \"id\": \"75a58e1a-75db-4c55-be2d-82d3752b4ac0\",\n \"type\": \"checkbox\",\n \"compulsory\": false,\n \"title\": \"Multiple Choice\",\n \"value\": [\n {\n \"title\": \"Option 1\",\n \"value\": false\n },\n {\n \"title\": \"Option 2\",\n \"value\": false\n }\n ]\n },\n {\n \"id\": \"e1b7f0a3-8077-4210-b628-a4caf55b078f\",\n \"type\": \"single_choice_dropdown\",\n \"compulsory\": false,\n \"title\": \"Single Choice Dropdown\",\n \"value\": [\n {\n \"title\": \"Option 1\",\n \"value\": false\n },\n {\n \"title\": \"Option 2\",\n \"value\": false\n }\n ],\n \"placeholder\": \"Select a single choice\"\n },\n {\n \"id\": \"921ac805-487b-42e1-82bf-a3aad45f3ec5\",\n \"type\": \"multiple_choice_dropdown\",\n \"compulsory\": false,\n \"title\": \"Multiple Choice Dropdown\",\n \"value\": [\n {\n \"title\": \"Option 1\",\n \"value\": false\n },\n {\n \"title\": \"Option 2\",\n \"value\": false\n }\n ],\n \"placeholder\": \"Select multiple choices\"\n },\n {\n \"id\": \"e1a0cc63-1265-4db7-9755-c9d2d2e0905d\",\n \"type\": \"datetime\",\n \"compulsory\": false,\n \"title\": \"Date / Time\",\n \"value\": \"\",\n \"placeholder\": \"Choose Date & Time\"\n },\n {\n \"id\": \"7c1e61e2-95e7-4706-bebd-ab356f22a709\",\n \"type\": \"toggle\",\n \"compulsory\": false,\n \"title\": \"Toggle\",\n \"value\": false\n },\n {\n \"id\": \"f314330e-9a69-4ce0-a166-204ab7704d9d\",\n \"type\": \"image\",\n \"compulsory\": false,\n \"title\": \"Image (max 10MB)\",\n \"value\": \"\"\n },\n {\n \"id\": \"2306ca6f-7724-458e-a5e5-67d8e76ee872\",\n \"type\": \"video\",\n \"compulsory\": false,\n \"title\": \"Video (max 15MB/15s)\",\n \"value\": \"\"\n },\n {\n \"id\": \"799780bb-e589-4131-948a-87f6baef0cd3\",\n \"type\": \"multiple_images_videos\",\n \"compulsory\": false,\n \"title\": \"Images / Videos (max 10MB each)\",\n \"value\": []\n },\n {\n \"id\": \"49ed639b-0996-4e50-8662-ddd34de98205\",\n \"type\": \"pdf\",\n \"compulsory\": false,\n \"title\": \"PDF (max 10MB)\",\n \"value\": \"\"\n },\n {\n \"id\": \"e0a6f16f-45b7-4eb4-93f1-fa74b849d247\",\n \"type\": \"excel\",\n \"compulsory\": false,\n \"title\": \"Excel (max 10MB)\",\n \"value\": \"\"\n },\n {\n \"id\": \"b0b61253-09b5-4120-a003-b62f8da07623\",\n \"type\": \"fault_type\",\n \"compulsory\": false,\n \"title\": \"Fault Type\",\n \"value\": 0,\n \"placeholder\": \"Select fault type\"\n },\n {\n \"id\": \"56c80c3d-5ba6-4f0d-9147-516ebba20742\",\n \"type\": \"select_location_tags\",\n \"compulsory\": false,\n \"title\": \"Location Tags\",\n \"value\": [],\n \"placeholder\": \"Select Location Tags to add\"\n },\n {\n \"id\": \"1d00d22f-f7d0-47ba-80db-515e634b3a0b\",\n \"type\": \"link_to_asset\",\n \"compulsory\": false,\n \"title\": \"Link to Asset\",\n \"value\": [],\n \"placeholder\": \"Select an asset\"\n },\n {\n \"id\": \"766faade-1d6b-45e9-86b4-94010bc1d48b\",\n \"type\": \"fault_signature\",\n \"compulsory\": false,\n \"title\": \"Signature\",\n \"value\": \"\"\n },\n {\n \"id\": \"ffe76a12-6a37-425e-95c2-086f13407259\",\n \"type\": \"order_items\",\n \"compulsory\": false,\n \"title\": \"Items to order\",\n \"value\": []\n }\n ],\n \"created_at\": 1766230648,\n \"updated_at\": 1766230648\n }\n}"}],"_postman_id":"4ebae13f-4978-441a-8e2c-fd5a9441b169"},{"name":"Get Order Items","id":"3242f109-81a7-4b0e-ac73-3bbd5b13c619","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"X-Authentication-Token","value":"xxxxxxxxxx","description":"Copy-paste the X-Authentication-Token from web dashboard
\n","type":"text"}],"url":"https://portal.facilitybot.co/api/client/v1/request_types/2426/order_items","description":"Use this API to retrieve all Order Items that belong to a specific Request Type.
\n","urlObject":{"protocol":"https","path":["api","client","v1","request_types","2426","order_items"],"host":["portal","facilitybot","co"],"query":[],"variable":[]}},"response":[{"id":"d3c19145-ba03-4ed6-bc79-d66a861b1aab","name":"Get Order Items","originalRequest":{"method":"GET","header":[{"key":"X-Authentication-Token","value":"xxxxxxxxxx","type":"text"}],"url":"https://portal.facilitybot.co/api/client/v1/request_types/2426/order_items"},"status":"OK","code":200,"_postman_previewlanguage":null,"header":[{"key":"cache-control","value":"max-age=0, private, must-revalidate"},{"key":"content-length","value":"483"},{"key":"content-type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"code\": 200,\n \"message\": \"Successful.\",\n \"data\": [\n {\n \"id\": 458,\n \"no\": 458,\n \"name\": \"Order Item 1\",\n \"description\": \"Order Item 1\",\n \"price\": 100,\n \"price_text\": \"S$100.0\",\n \"image\": null,\n \"image_name\": null,\n \"order_type_id\": null,\n \"type\": null,\n \"created_at\": 1766230671,\n \"maximum_quantity\": 100\n },\n {\n \"id\": 459,\n \"no\": 459,\n \"name\": \"Order Item 2\",\n \"description\": \"Order Item 2\",\n \"price\": 200,\n \"price_text\": \"S$200.0\",\n \"image\": null,\n \"image_name\": null,\n \"order_type_id\": null,\n \"type\": null,\n \"created_at\": 1766230683,\n \"maximum_quantity\": 200\n }\n ]\n}"}],"_postman_id":"3242f109-81a7-4b0e-ac73-3bbd5b13c619"}],"id":"f73cabe7-5a43-4737-bdfa-9d79957c9c06","_postman_id":"f73cabe7-5a43-4737-bdfa-9d79957c9c06","description":""},{"name":"Assets","item":[{"name":"Get All Assets","id":"f124715b-33d2-47b6-ab9c-dba75ae0cc7d","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"X-Authentication-Token","value":"ffjoN4rV7kBsDdfedP3N","description":"Copy-paste the X-Authentication-Token from web dashboard
\n","type":"text"}],"url":"{{facility_host}}/api/v1/assets/asset_trackings","description":"Use this API to retrieve all assets with optional filters based on specified parameters. Note: This listing does not support pagination.
\nCopy-paste the X-Authentication-Token from web dashboard
\n","type":"text"}],"url":"https://portal.facilitybot.co/api/client/v1/assets/281811","description":"Use this API to retrieve the details of a specific Asset.
\n","urlObject":{"protocol":"https","path":["api","client","v1","assets","281811"],"host":["portal","facilitybot","co"],"query":[],"variable":[]}},"response":[{"id":"60e86c93-44a6-4fa6-a81d-cd85eab82a49","name":"Get Asset Details","originalRequest":{"method":"GET","header":[{"key":"X-Authentication-Token","value":"xxxxxxxxxx","description":"Copy-paste the X-Authentication-Token from web dashboard","type":"text"}],"url":"https://portal.facilitybot.co/api/client/v1/assets/281811"},"status":"OK","code":200,"_postman_previewlanguage":null,"header":[{"key":"cache-control","value":"max-age=0, private, must-revalidate"},{"key":"content-length","value":"2744"},{"key":"content-type","value":"application/json"}],"cookie":[],"responseTime":null,"body":"{\n \"code\": 200,\n \"message\": \"Successful.\",\n \"data\": {\n \"id\": 281811,\n \"asset_id\": 10001173,\n \"asset_type\": \"ACMV\",\n \"location\": null,\n \"location_details\": \"test\",\n \"description\": \"14\",\n \"brand\": null,\n \"model_number\": null,\n \"serial_number\": \"1412\",\n \"created_at\": 1766042774,\n \"warranty_expiry_date\": null,\n \"purchase_date\": null,\n \"purchase_price\": 141,\n \"asset_type_id\": 1746,\n \"custom_content\": {\n \"blocks\": [\n {\n \"type\": \"text\",\n \"title\": \"zoom text\",\n \"compulsory\": false,\n \"content\": [],\n \"id\": \"126c3253-1844-40d0-a376-e685fcfd6fb3\",\n \"validator\": null\n },\n {\n \"type\": \"datetime\",\n \"title\": \"Date\",\n \"compulsory\": false,\n \"content\": [],\n \"id\": \"da7c4d97-8cf0-4daf-a704-576b730cddba\",\n \"validator\": null\n },\n {\n \"type\": \"single_choice_dropdown\",\n \"compulsory\": false,\n \"title\": \"hieu option\",\n \"hidden\": false,\n \"content\": [\n {\n \"title\": \"Option 1\",\n \"value\": false,\n \"is_enable_auto_create_corrective_request\": false,\n \"auto_corrective_request_payload\": {},\n \"id\": \"5f868638-6ed5-4c68-adcc-670109c6469f\"\n },\n {\n \"title\": \"Option 2\",\n \"value\": true,\n \"is_enable_auto_create_corrective_request\": false,\n \"auto_corrective_request_payload\": {},\n \"id\": \"f56500d9-6797-443a-bd65-09892023bbe9\"\n }\n ],\n \"placeholder\": \"Select a single choice\",\n \"validator\": null,\n \"id\": \"77f016f7-4c9f-4add-aac3-e61a4a770cc7\"\n },\n {\n \"type\": \"datetime\",\n \"title\": \"h date\",\n \"compulsory\": false,\n \"content\": \"17/12/2025\",\n \"id\": \"e3e2f981-e34d-4919-9bb2-7cdca8a817b8\",\n \"validator\": null\n },\n {\n \"id\": \"438cb2fe-5b7c-4a10-a8b8-feb044ace84c\",\n \"type\": \"select_tags\",\n \"compulsory\": false,\n \"title\": \"h location\",\n \"hidden\": false,\n \"content\": [\n {\n \"id\": 40991,\n \"name\": \"Blk 79D TOA PAYOH CTRL\"\n }\n ],\n \"placeholder\": \"Select Location Tag\",\n \"validator\": null\n },\n {\n \"type\": \"multiple_choice_dropdown\",\n \"compulsory\": false,\n \"title\": \"Multiple Choice Dropdown\",\n \"hidden\": false,\n \"content\": [\n {\n \"title\": \"Option 1\",\n \"value\": false,\n \"is_enable_auto_create_corrective_request\": false,\n \"auto_corrective_request_payload\": {},\n \"id\": \"66ce153f-3313-42bb-b391-e1d072fb990d\"\n },\n {\n \"title\": \"Option 2\",\n \"value\": false,\n \"is_enable_auto_create_corrective_request\": false,\n \"auto_corrective_request_payload\": {},\n \"id\": \"55198693-26e9-4dd6-9eae-fdc09b2bf0a0\"\n }\n ],\n \"placeholder\": \"Select multiple choices\",\n \"validator\": null,\n \"id\": \"de0c451b-aa85-4e05-870e-248f4a4c5ea6\"\n },\n {\n \"type\": \"single_choice_dropdown\",\n \"compulsory\": false,\n \"title\": \"Single Choice Dropdown\",\n \"hidden\": false,\n \"content\": [\n {\n \"title\": \"Option 1\",\n \"value\": false,\n \"is_enable_auto_create_corrective_request\": false,\n \"auto_corrective_request_payload\": {},\n \"id\": \"9f34272b-6247-4144-8612-0952c4a03116\"\n },\n {\n \"title\": \"Option 2\",\n \"value\": false,\n \"is_enable_auto_create_corrective_request\": false,\n \"auto_corrective_request_payload\": {},\n \"id\": \"7f6e3f62-cd0b-498b-b1f9-5cddb7de0e2c\"\n }\n ],\n \"placeholder\": \"Select a single choice\",\n \"validator\": null,\n \"id\": \"eb1e93f1-b273-4c60-8f08-e9af79f03951\"\n },\n {\n \"type\": \"datetime\",\n \"title\": \"hieudate\",\n \"compulsory\": false,\n \"content\": [],\n \"id\": \"17507b5f-dc2d-4b17-a839-62f9b10aaa99\",\n \"validator\": null\n }\n ]\n }\n }\n}"}],"_postman_id":"630d6521-faee-47c4-8dfd-e346806ffe03"}],"id":"8ec00d15-fa36-47fa-a1ef-6a4f41c4b669","_postman_id":"8ec00d15-fa36-47fa-a1ef-6a4f41c4b669","description":""}],"id":"046fbd75-71e5-46c0-993f-be93d5b066dd","_postman_id":"046fbd75-71e5-46c0-993f-be93d5b066dd","description":""},{"name":"Error Codes","item":[],"id":"4a9dbcf2-533b-4a71-a1a7-f05bedb49b9f","description":"","_postman_id":"4a9dbcf2-533b-4a71-a1a7-f05bedb49b9f"},{"name":"Response Object","item":[{"name":"Request","id":"ee10735b-6bf9-43c0-8eda-54978cc09e19","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"description":"Properties:
\nid integer
A unique numerical identifier for the fault report.
\nExample: 237
case_id string
A unique case identifier string, potentially alphanumeric.
\nExample: \"25000189\"
kind string
An internal identifier representing the type of request. Values might include \"talk_to_agent\", \"report_fault\", \"custom_fault\"
\nExample: \"report_fault\"
request_type string
A user-friendly description of the request type.
\nExample: \"Report Fault\"
fault_description string
The textual description of the fault provided by the requestor.
\nExample: \"Sample Request\"
status string
The current status of the fault report. Values might include \"pending\", \"processing\", \"canceled\", \"complete\"
\nExample: \"complete\"
priority string
The priority level assigned to the fault report. Values might include \"low\", \"medium\", \"high\"
\nExample: \"low\"
fault_location string
A textual description of where the fault is located.
\nExample: \"Singapore\"
fault_type object
An object containing details about the primary category of the fault.
\nProperties:
\nid integer: Unique ID for the fault type. Example: 2
name string: Name of the fault type. Example: \"Security\"
fault_sub_type object
An object containing details about the specific sub-category of the fault.
\nProperties:
\nid integer: Unique ID for the fault sub-type. Example: 7
name string: Name of the fault sub-type. Example: \"Equipment Breakdown (CCTV / Turnstiles / Gantry / Card Reader)\"
fault_location_tags array of object
A list of tags associated with the fault's location.
\nObject Properties:
\nid integer: Unique ID for the location tag. Example: 14
name string: Name of the location tag. Example: \"l10\"
fault_images array of object
A list of image attachments uploaded initially with the fault report.
\n(See Attachment Object structure below)
\nfault_videos array of object
A list of video attachments uploaded initially with the fault report.
\n(See Attachment Object structure below)
\nprocessing_attachments array of object
A list of attachments added during the 'processing' phase of the report.
\n(See Attachment Object structure below)
\ncomplete_attachments array of object
A list of attachments added during the 'completion' phase of the report.
\n(See Attachment Object structure below)
\nrequestor object
An object containing information about the user who submitted the fault report.
\nProperties:
\nid integer: Unique ID for the requestor. Example: 69
uid string: An external or secondary unique identifier. Example: \"123123\"
source string: Source system or type of the user. Example: \"requestor\"
first_name string: Requestor's first name. Example: \"van\"
last_name string: Requestor's last name. Example: \"dao\"
full_name string: Requestor's full name. Example: \"van dao\"
email string : Requestor's email address
assign_to array of object
A list of users assigned to handle this fault report.
\nObject Properties:
\nid integer: Unique ID for the assigned user. Example: 2
name string: Name of the assigned user. Example: \"manager_test\"
email string: Email address of the assigned user. Example: \"manager_test@gmail.com\"
notes array of object
A list of notes or remarks added to the fault report during its lifecycle.
\nObject Properties:
\nid integer: Unique ID for the note. Example: 13
created_by string: Identifier of the user who added the note. Example: \"manager_test\"
remarks string: The content of the note. Example: \"note 33\"
created_at integer (Unix timestamp): When the note was created. Example: 1739895809
attachments array of object: Attachments specifically linked to this note. (See Attachment Object structure below)
processing_remarks string
Remarks added when the report was moved to the 'processing' status.
\nExample: \"processing\"
completion_remarks string
Remarks added when the report was marked as 'complete'.
\nExample: \"completed\"
created_at integer (Unix timestamp)
Timestamp indicating when the fault report was created.
\nExample: 1739892968
processed_at integer (Unix timestamp)
Timestamp indicating when the fault report update status to 'processing'.
\nExample: 1739895756
closed_at integer (Unix timestamp)
Timestamp indicating when the fault report update status to 'complete'.
\nExample: 1739895773
Attachment Object
\nRepresents a file attached to the fault report or a note. Used within fault_images, fault_videos, processing_attachments, complete_attachments, and notes.attachments.
Properties:
\nid integer
Unique ID for the attachment.
\nExample: 410
name string
The original filename of the attachment.
\nExample: \"888856.png\"
size integer
The file size in bytes.
\nExample: 21907
url string (URL format)
A direct URL to access the attachment file.
\nExample: \"https://cdn.uat.facilitybot.co/.../888856.png?1739892969\"
content_type string
The MIME type of the attachment file.
\nExample: \"image/png\", \"video/mp4\", \"image/jpeg\"
created_at integer (Unix timestamp)
Timestamp indicating when the attachment was uploaded/created.
\nExample: 1739892969